Customer Ratings & Reviews
- Model:
- NE63A6511SS
- |
- SKU:
- 6447922
Customer reviews
Rating 4.5 out of 5 stars with 1941 reviews
(1,941 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Ease of Cleaning4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers love the 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection, especially its air frying capabilities and overall performance. Many find it easy to use, and appreciate the convection feature and quick heating speed. Some customers have noted that the glass top can get dirty easily, and a few have mentioned difficulties with the timer.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good Electric Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The digital buttons get meddled with when trying to clean that spot. Baking area is spacious enough to hold two 12 cupcake sized pans side by side.
I would recommend this to a friendRated 4 out of 5 stars
Great for what you pay for it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. It gets to temp quick and lets you know by phone notifications quick. I can't complain.
I would recommend this to a friendRated 1 out of 5 stars
Buyer beware- dead after 30 days and no help
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stove was perfectly nice for the 40 days it worked. Then the electrical panel went dead, rendering it a large black brick in my kitchen. Despite buying the five-year warranty from Best Buy, because it had only been such a short time, I was directed to contact Samsung for help. I did this on November 12. After talking to several different agents and never getting any actual response, what I thought was waiting for a replacement turned out to be that the agent had screwed up and my case was closed. I then went through the whole process again starting on December 3. This time, after several days of back-and-forth. I was offered a gift card to samsung.com not even in the amount I paid for the stove. I then called Best Buy. Best Buy has sent someone out to my house who was unable to help and told me to call Samsung. an agent from Best Buy was supposed to call on my behalf and here I sit waiting for a return call. I have now missed Thanksgiving and will miss Christmas in my home because I don’t have a stove. So beware. Well I could have just gotten a lemon, you will get no help at all - from Samsung or Best Buy even if you have a warranty - if your stove dies.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We can feel your frustration with this range. We are here to help you in any way we can.
We would like to speak to you directly to provide options and see how we can effectively assist you.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147991764), to help our team pull up your information.
Have a great day!
^Rodel
Rated 5 out of 5 stars
Samsung stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing stove. My alexa can literally voice command every feature, including the light! Cooks and bakes fantastic!
This review is from Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Value!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had the stove top and oven about two weeks and are very happy with the purchase. Stove top provides for exceptionally even cooking. Oven is the same. Controls are intuitive. It also looks sharp! A quality product.
I would recommend this to a friendRated 5 out of 5 stars
Stove
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the stove and the delivery drivers were very helpful and nice!!!
I would recommend this to a friendRated 5 out of 5 stars
Good fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfectly in renovated kitchen. Nice fit with microwave & refrigerator from same manufacturer.
I would recommend this to a friendRated 5 out of 5 stars
samsung stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only cooked a few meals...but works as a stove!!!! Think that a stove that has an 'air fryer' it should include the basket!
I would recommend this to a friendRated 4 out of 5 stars
freestanding stove
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wish i was told the range did not come with a oven fry rack
I would recommend this to a friendRated 4 out of 5 stars
Stove
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice stove. Top scratches easily. Returned for a double oven. Be careful when cooking. Doesn't matter which model you have, it scratches easily.
This review is from Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Indian Shores beach bum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased the range/oven and have not installed it yet. I'll have to write a review later.
I would recommend this to a friendRated 5 out of 5 stars
Stove removal and delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery guys were respectful and prompt. They explained how to use the stove after installing it quickly and efficiently
I would recommend this to a friendRated 3 out of 5 stars
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great and cooks great but glass scratches too easily. All companies get their glass from the same place in Germany the ceramic glass ones will all scratch equally.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Ricardo
Rated 5 out of 5 stars
Outstanding stove!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent stove. I was able to catch the stove at an excellent price. The customer service in the store was excellent!!
This review is from Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
New range
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking range. Cooktop is fast and consistent with quick heat up and easy control. Oven is huge. Preheats swiftly and bakes consistently. Haven’t tried air fry or convection. My wife loves baking capability.
I would recommend this to a friendRated 4 out of 5 stars
MS.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I previously owed a electric stove with different brand and use it over 15 yrs
I would recommend this to a friendRated 3 out of 5 stars
DIfficult to get right.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While it gets the job done, the digital buttons are unresponsive and it could take many tries to get the correct temp entered. The app makes it easier sometimes, but I just can't give it high marks if I have to use an app on my phone to make it work properly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BenS,
We want to ensure that the range is properly working. Let us help you with the range.
Here is a link to help you with the buttons of the range. Please follow the steps and click the hyperlinks for further assistance.
Self Clean or other buttons do not light up or respond, or panel is locked on Samsung oven.
https://www.samsung.com/us/support/troubleshooting/TSG01110126/
Also, here is a link to help you with the range temperature. Please follow the steps and click the hyperlinks for further help.
Samsung oven temperature issues.
https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-takes-a-long-time-to-reach-set-temperature
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146495001 to help our team pull up your information.
Have a great day.
^Aloe
Rated 5 out of 5 stars
Range appliance review.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent appliance, and great price on it at Best Buy during a holiday sale.
I would recommend this to a friendRated 5 out of 5 stars
Great stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove and reasonably priced, cleans like a dream
I would recommend this to a friendRated 4 out of 5 stars
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only have this range for a couple of months but it has been true to form. Really like the warming center, was great keeping Thanksgiving meals warm till time to serve.
I would recommend this to a friend





















