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Customer reviews

Rating 4.7 out of 5 stars with 171 reviews

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94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 171 reviews
  • Cons mentioned:
    Screen bleeding

    Rated 1 out of 5 stars

    Well this very expensive tv didnt last long!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright blue light bleeding through the edge of the screen. This TV was more expensive than my last 4 TV's combined and those still work!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Phenemenal TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Q9F to replace a Sony 4K TV that I purchased a year earlier. I was never really impressed with the Sony. It’s diffucult to put my finger on it exactly, but I never felt the wow that I feel about this Samsung product. The picture quality and depth of colors and contrast is simply amazing. It might sound crazy but watching ultra 4K content on this TV is just exciting. It’s amazing that this TV is less expensive than the first flat screen Sony 40” LCD unit I bought back in 2003! The blacks are black and the colors are unbelievable. It is definitely worth paying the extra for such a magnificent TV since you get to experience the difference every time you watch anything! Don’t hesitate, it’s worth every penny, just buy it and immerse yourself into watching the best picture you’ve probably ever experienced. I’m sure you will not be disappointed. The remote is excellent, sleek and with a high quality feel. It is easily pairable to control all of your devices whether they’re radio or IR. Works perfectly with our Sonos playbar, subwoofer and surround satellite speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    We're a Samsung house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes our third Samsung TV in the last seven years--not because they haven't lasted, but because we've liked them so much that we keep upgrading to better features and larger sizes. The picture in our latest set is great and the size is perfect for the room. The setup was quite easy; I love that all the cables go to a separate box and don't hang from the TV itself. Because I also own a Samsung Galaxy S8, displaying photos from my phone on the TV is a snap. My next TV: probably a Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The BEST TV I've owned or wanted to own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never purchased the top-of-the line anything. Typically, the middle was good enough for me. However, the 65" Samsung QLED is different. VERY different. The picture was crisp, clear, alive, if you will. The tipping factor was watching it side-by-side with the 7F. The 9F was dramatically better. The detail of the candles, coals burning, sports, etc. I've had it about 30 days and am very happy with my decision.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a lot of Samsung TV's. This is their top of the line and so is the price. Most reviews will state the difference between the 7 series and 9 is not worth the difference in price. I too was reluctant however I decided to go with the 9 and I am glad I did. You cannot appreciate the difference until you can experience it in your own home day after day. Once you watch a movie on this TV it is hard to watch it on another TV. Pricey yes, worth it, I think so.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Beautiful pocture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to un fortunately replace a Samsung 65 after our moving company misplace our One Connect box. But in 2 years the picture quality has certainly improved. Remote is also much easier to use. Happy with our choice. Hooked it up to Sonos and sound is great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth every penny!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv will bring the picture to life before you. The blacks are perfectly ubdistorted. Football and high speed action is well cover by the 240hz refresh rate. The colors are more than most can perceive. 100% awesome purchase. Currently $2500 off MSRP PLUS 3 home Samsung extenders. Stop reading and buy one before they are off sale!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    This TV is incredible. Picture, features, remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Q9 QLED 65" TV is incredible, easy to do it yourself with great setup instructions. Samsung seems to think of what the user wants and delivers with all the bells and whistles. I am a Samsung fan, but believe this to be the finest TV on the market today. I know the new release is coming soon, but the timing was best for me to move forward now and not wait. I now only stream and have over the air viewing coupled with my blu-rray player. I recently purchase several 4K Streaming moves and they are the best I have ever seen in picture / color quality. Way to go Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Exceptional w/typical Samsung bugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing television!!!! It’s styled like the new, no gap, picture frame sets and comes with a beautiful black tubular stand for console setups. Features galore and all the updated 4K apps too. BUT, it still, every couple-3 weeks, goes through the system freeze on the apps. Where it has to be soft reset with the power button. If Samsung could fix this bug I would give most of their smart sets based on this centralized app/setting hub 7,8,9,or 10 stars if I could. This is tied, in my opinion, with LG O-LED for the best 4K display this year.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Worth the wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Been waiting for a TV that would rival our plasma and this is the one. On a down side, the app functionality is very quirky since the last auto firmware update. Not real pleased with messages the following day of timed out connection when we initially would just select continue playback. have to go into another app, play for a short while, then close out and reload Hulu. Didn't do that when we first got the TV. This is why only a 4 star rating. If the picture quality wasn't so great, might have been 2 or 3 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture quality and sound. The color is great. I've gotten great compliments about it

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. Colors are fantastic. Took awhile to tweak it just right but well worth the effort.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Samsung 65 inch QLED Q9 series. I was undecided on the QLED or OLED by LG. I prefered the brighter screen of the Q9. The OLED looked great too. A real surprise was the One Connect Box. It works well. So far it has taken 4 remote controls from my other devices out of use, the TV remote controls them all. Look into the box.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics on this TV are awesome! I even tried voice commands on the remote, couldn't believe it took milliseconds to go to correct channel. This tv had better graphics than the bigger screen tv's. You can easily watch shows from computer or phone with bluetooth capability.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    QLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality second to none. Easy to set up! We purchased two of them in various sizes.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best investment for family entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had HD TV before. We wanted a smart TV but I wanted Q9 series experience. There were no reviews available but the specs were drooling delish! This TV lives up to the hype Samsung set up. Our entertainment life style has changed. Online EVERYTHING!! Picture is remarkably clear. Huge difference from standard HDTV.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv choice! Beautiful picture and sound! Colors are vibrant and true!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are great very sharp. The picture is the best I’ve ever seen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Great QLED PIC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung QLED 65" screen was extremely easy to set up, great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Another step forward for TV technology.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is awesome. We added a sound bar so the sound is also awesome.

    I would recommend this to a friend