Customers are positive about the picture quality, color, easy setup, remote control, price, and design of the 65" Class - LED - Q7F Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the great TV and picture quality, fantastic color, easy setup, and nice remote control. Some customers, however, have concerns about screen issues and the TV being expensive.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 881 reviews
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Fantastic picture quality
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My first Samsung TV. Very easy to hook up. Great picture. Love the apps. that came on it.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Exceptional tv
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was skeptical about going the extra money for the q series vs the 9000 series but after owning the tv for a month now I couldn’t be more happier. Very easy to set up , looks Amazing, and the picture quality is stunning...I debetated between Samsung and the lg OLED technology and honestly LG is probably the best possible pictures there is but my apartment gets lots of sunlight and the Samsung was the right choice for me ... do your research and I am sure you will end up with gorgeous tv ....
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Best picture ever!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The colors on this QLED TV are amazing. The photos do not do it justice. We have never see reds so bright. The stand is cool and sleek. It is a must have.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Excellent quality - easy to use
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV is awesome! The quality of the picture is great -- certainly in HD, but also not, because the TV is smart enough to improve the quality. The resolution is so good I can hook up a laptop and its crystal clear. The setup is easy. Sound is great directly from the TV -- and attaching a sounder is easy if you want a bigger experience -- but not necessary at all.
I would recommend this to a friend
Pros mentioned:
Design, Ease of use
Rated 5 out of 5 stars
Awesome tv
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this tv a few weeks ago, the clarity is great, it’s easy to install. The one connect box makes it easy to connect all your devices. It has a very clean look. I love this TV.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great Samsung 4K ultra TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had several Samsung products. 2 Samsung HD Tv's and bluray player. And several phones. Samsung Tv's have great pictures. Really am pleased with this purchase too. The picture on this 65 in 4K ultra TV is amazing!! I definitely recommend!! Hook up was a breeze and me and my wife put up a new wall mount and mounted Tv in one evening. Picture is like watching a live performance of the shows. That's what it makes the characters look like. Colors are also amazing!! Love it!!!!
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Great picture quality!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great television, easy to use unbelievable picture quality and colors
I would recommend this to a friend
Rated 5 out of 5 stars
Great TV.Beautiful picture
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV, but hard to set up,assumes buyers know how to do.Instructions are difficult to understand.
I would recommend this to a friend
Rated 5 out of 5 stars
Great tv
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The whole purchasing process was very simple and easy. Took it home and was very easy to set up. And have enjoyed it every since. I really like it and am happy I purchased it
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Q7
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Samsung proves once again why they have the greatest tv. The colors are amazing. Setting up was easy. Geek squad. First tv I didn't mount myself. Nothing else to say but AWESOME TV
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Awesome tv
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This reviewer received promo considerations or sweepstakes entry for writing a review.
QLED Samsung tv is the best I have, excelent item for the specific use.
I’m enjoying any time the best picture on my Samsung . Thank you Best Buy.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
The king!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV has an excellent picture. It pairs up well with my Bose Surround Sound and Samsung 4K player. Football and movies all night long!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
I love my new QLED 65" TV.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The picture quality is great. I waited a long time before finally upgrading. I'm glad I did.
I would recommend this to a friend
Pros mentioned:
Color
Rated 5 out of 5 stars
Wonderful picture quality
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV has such a vibrant color from almost anywhere in the room. Great purchase
I would recommend this to a friend
Rated 5 out of 5 stars
Ideal for my Application
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have this 65 inch QLED TV mounted to my living room wall with a full extension articulating wall mount. Because of its lightness and virtually no bezels it works perfectly with full front viewing angles to my living room, dining room and kitchen. The refresh rate is excellent and the up-loading is really good depending on the signal source, of course.
I would recommend this to a friend
Rated 1 out of 5 stars
Extremely disappointed with this QLED TV.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Started having trouble soon after the install. This TV uses a small box as an "interface" that is where all your connections are made with just one small wire and a power line from it to the TV. TV started showing a connection problem. Unplugging the line from the box to the TV and plugging it back i worked, a few times. Now that little box doesn't see anything. Best Buy support absolutely no help at all. Nor was Samsung. Our Geek Squad warranty repair is over a week away. My wife and I are very disappointed in not only this QLED TV
but with our entire experience with Best Buy.
No, I would not recommend this to a friend
Brand response from MrSamsung
Posted .
hank you for your feedback on the Samsung 65" Class Q7F 4K UHD Smart TV. I am very sorry for the issues you have encountered when trying to fix the One Connect box. Your user experience is very important to us and will be shared with our teams. Please know that Samsung is committed to providing the best possible product experience, quality, and value. We back the Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. Please contact our Customer Support toll-free at 1-800-SAMSUNG for assistance with troubleshooting or warranty services.
Again, I am very sorry for the unfortunate experience and hope that we will hear from you soon. -Samsung Ambassador
Samsung Ambassador
Pros mentioned:
Picture quality
Rated 3 out of 5 stars
Awesome picture
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The picture is awesome. The sound not so much, and the remote is definitely magic. It says you can program all your devices to it. This is true. After about 2 hrs you can program it again. And then two hrs later you can program it again. Cause magically it keeps forgetting the devices. And no matter what if you change the input it’s a 5 min process to get this smart tv to recognize your other devices.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
I love the quality of the tv
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The tv is beautiful and the quality is I just perfect. I just don't like how it lags when I screen mirror my phone to it. There is a delay. For the money I pay I should get better quality if the option is there. Because if the feature is laggi then I can't use it.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 2 out of 5 stars
Beautiful picture but technical difficulties
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This reviewer received promo considerations or sweepstakes entry for writing a review.
As a result of a Geek Squad replacement for a Samsung 60” UHD 3D tv, I purchased the Samsung Q7F Series 65”. My family loves the picture and sound quality but only 6 days after purchasing the open-box tv it begins to power on-off and lose the picture and/or sound. I’m hoping this is not indicative of the quality for this model, as I normally LOVE Samsung tv’s and just a glitch in a used one. I now have to get assistance to return and exchange it.
I would recommend this to a friend
Rated 5 out of 5 stars
Q7F
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my Tv but the remote stopped working and now I have to see about getting a new one.