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Customer Ratings & Reviews

Your price for this item is $1,597.99
The comparable value price is $2,199.99

Customer reviews

Rating 4.4 out of 5 stars with 123 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 123 reviews
  • Rated 5 out of 5 stars

    Samsung Frame Pro review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and ease of use. BB did a nice job with install and customer service. We combined with a Sennheiser sound bar and they work great together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and art work! The art makes my house feel like a home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think of this as a 4.5 star review. I did a lot of research before we purchased this set. Since we were definitely upsizing from our 32" set, I did not want to deal with a big black rectangle on the wall when the set was not in use, and I wanted one that could easily integrate art (including adding a 'mat' of a selected color and width). We are very happy with the tv aspect of this set. The one deduction is for the set in the art mode. Although the viewing angle while watching programming is great, the viewing angle while in art mode is not so fabulous. If the art is viewed from less that a full front angle, the colors on the set lean violet. My guess this has to do with the screen material, and the lower light used in art mode. Not a deal breaker, and still better than the black box - but, could use improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Really Like It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. It replaces a 14+ year old TV. The interface leaves a bit to be desired. Some older shows do not seem designed for the higher resolution. You are paying a lot more for the frame aspect. The artwork subscription costs money and is kind of ridiculous. But, still, I really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible TV, much better upgrade than the regular Frame TV. Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second Frame tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second frame and we absolutely love them !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture frame tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walking into my home great room, the first thing you see is my fireplace with this tv hanging over it, It was important NOT to see a bracket on the wall behind the tv! Beautiful ultra thin, looks just as it’s called A picture frame TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV but hard to retain remote connections to sonos and frame gallery challenges at TV turn off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Work of Art!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Frame Pro looks absolutely amazing with its slim profile and Art mode feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV and picture perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture perfect. Perfect flat wall mount and the anti-glare screen is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great framed TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks great. We bought a high-end frame. Be sure to allow for the extra height and width of whichever frame you choose - some only add a little bit some add a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOA in your living room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so beautiful. I feel like I have my own museum of fine arts in my living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neo qlex

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolution. Clean look and function. Intuitive controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing television

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! And well worth the price! Super easy set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Great for reducing glare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was timely and the frames was extremely well packaged. The antique gold really sets off the game TV . Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! and Easiest pick up process with the team at Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frame TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV but a little misleading that you biy a "frame" tv and it does not come with a frame

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, quality is great. So many features to explore

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good in concept; poorly executed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic when it works, but if you use it as an entertainment hub, with a sound bar, cable, etc. it is complex and will require complete reprogramming if you have a power failure. If you are not into “IT” don’t get this unit. I regret buying it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MichaelB,

      We appreciate your review of Samsung’s Frame Pro TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
      • Live Chat
      • Manuals, Software, & Warranty Info
      • Creating a Service ticket

      ~ Samsung Specialist Samsung

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