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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1282 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 65" Class Q60A Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, with many praising its vibrant colors and sharp details. The easy setup process is also a highlight, making it a user-friendly choice. While some users have concerns about the remote control's inconvenience and occasional glare issues, the overall sentiment is positive, with customers expressing satisfaction with the TV's performance and value for money.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,281 reviews
  • Pros mentioned:
    Tv quality

    Rated 4 out of 5 stars

    Great TV, terrible remote.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using this TV for its smart tv function with streaming only. Completely pleased. However, do not like the remote at all. It’s very tiny easy to loose! Also, it recharges by solar or by connecting to power to charge—this is a big dislike!!! The remote looses power too quick and then you are stuck with no remote and unable to use the TV.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello AnaB,

      Thank you for purchasing the Samsung Q60A and for sharing your experience with the Solar Cell Remote. If the remote control does not work properly or its response is very slow, the battery might be low or dead. You can charge the remote control by using the solar cell or the USB port(C-type) on the bottom. You can also check the remaining battery of the Smart Remote by going to Settings > General > Power and Energy Saving > Available Remote Battery.

      I hope this helps, should you need further assistance, please contact Samsung TV Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Extremely Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound for my mancave! Crisp and Sharp through the entire screen. No fading on edges. Voice assist is a plus; no need to move. With the Q700A soundbar mounted to the television the crystal clear sound reaches every corner of the room like your sitting directly in from of the television. Super Bday present!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great 4K Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first Smart TV, would have given 5 stars if Samsung would let us delete preloaded apps that we will never us, they just take up space and if the remote had a few buttons so we could stop using the DirecTV remote completely. We also get alot glare but I am not sure that it the TV's fault, we will rearranging the living in hopes it eliminate the glare some. Overall, it's a great TV with a beautiful picture.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      AIL0il0:

      Thank you for sharing your review of the Q60A QLED TV. We value your feedback regarding the remote design and apps and will share it with our product teams.

      Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Yes!! Love this TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this one day but I love it! It’s been a decade since I bought a new TV and this one is so crisp and the color is amazing and bright!! My little girl loves it too. I love that there is an app that allows you to control everything with your phone and even have background settings and run your pictures!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv QLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so flat and bright with excellent sound quality I would recommend this tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, just like our 75" Samsung Q6LED 4K! It was time to upgrade our bedroom tv. I highly recommend if you want a great 4K picture and seamless streaming. This is the tv for you. Every room in our home has a Samsung tv.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great tv! We love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our big 4k tv! Movies and video games look amazing on it! It's worked great the past 1.5 years. The remote is cool with the solar panel on the back - We've literally never charged it!

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Samsung TVPlus is an added bonus plus the ability to run apps like Amazon Music, Amazon Prime videos, Britbox, Hulu, Disney +, Netflix, and Apple Tv without needing a dongle of any kind makes it even better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Samsung QA60

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality recommend to buy this model and up...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, light weight to hang above fireplace and has a great picture. Love the Alexa feature, haven't felt the need to even hook up our sound bar that we needed for the 65" Vizio that broke in a little over a year.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is crisp. I really like that this model is a lot thinner than previous ones. No regrets in buying this tv at all and always have been a Samsung tv fan. Plus the remote is solar charged. 5/5 from me!

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good purchase without a doubt, the tv is great !! Apart from how convenient I received it to the door of my house.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sharp picture. Lots of built in features. I had mine mounted on the wall. Took a few days to adjust to the picture size. Sounds great too. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bright color and very clear picture. It’s a little overwhelming, I had to turned down the brightest. The sound is amazing too! Definitely a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 65" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Love it. The color, quality everything about it is great! We are very happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV I’m a big Hugh fan of Best Buy & Samsung. Every Samsung TV I’ve bought from Best Buy has been absolutely awesome.? Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality QLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is sleek, slim and easy to set up. Streaming services are vibrant, but regular tv can be kind of dull. Not that it’s relevant, but tv offers HDMI only so no hook up for dvd etc. make sure you have two people to set up!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi QLEDgal,

      Thank you for purchasing Samsung's Q60A TV and for your review. We appreciate your feedback regarding image quality, as well as the inputs featured on your TV. In addition to 3 HDMI ports, your TV also includes 2 USB, 1 LAN, and 1 Optical input. Please know when connecting external devices to your TV, you can absolutely utilize an adapter to connect devices with different input options.

      When watching content lower than 4K resolution, please keep in mind, your TV will upscale as best as possible any content sent to it. The closer your content is to 4K, the better the image will look on the screen.

      Here are some tips to help improve the picture clarity:
      1) HDMI cables are recommended for optimal HD viewing.
      2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
      3) Change the output resolution of your devices, such as digital broadcast receiver, IPTV, and set-top box to UHD or HD.
      4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > Picture > Expert Settings
      5) Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.

      Should you ever have questions or need help with TV features, specs, or operation, we are here to help. You can call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Awesome 65”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is awesome! Easy install, easy connection with the Samsung sound bar and great sales guy at best buy. This is my 4th major purchase at Best Buy for electronics and I won’t shop anywhere else.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect Fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is the perfect size for my living room. It is very bright and clear. So far I’m very satisfied with it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65" Samsubg TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Samsung TV. Clear and bright, crisp picture. And being on sale made it even better!

    I would recommend this to a friend
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