Customer Ratings & Reviews
- Model:
- QN65Q70CAFXZA
- SKU:
- 6537337
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the excellent picture quality, crisp colors, and ease of use of the 65" Class Q70C QLED 4K UHD Smart Tizen TV (2023). Many appreciate the user-friendly interface and the innovative solar-powered remote control. Positive feedback also mentions the TV's value for its price. The refresh rate is another frequently praised feature, particularly for gaming.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great panel but bad ports
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has an amazing panel. Wonderful picture. I do installs for Geek Squad and was reluctant to buy a Samsung TV because I typically see issues with them. I decided to buy this during the black friday sales event solely because it’s a QLED with 120Hz HDMI inputs. Also i have kids and Samsung’s OS has great customization for parentsl controls. Well my PS5 will not display a picture on this TV unless I disable Input Signal Plus. I also have an LG soundbar and the TV spontaneously gives me no sound output through my soundbar. I did not have either of these issues prior to purchasing this TV. I really love Samsung’s TV UI and the panel on this TV is immaculate, but the inputs are useless. Samsung seriously needs to release a firmware update resolving this. I researched my specific issues online and i’m not the only one experiencing this. Swapping for an LG miniLED instead. I don’t like LG’s UI but st least i’ll have functioning ports.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi John,
I’m sorry to hear you’re not fully satisfied with Samsung’s Q70C TV. Please give us the opportunity to look into this for you so we can provide additional settings adjustments or troubleshooting assistance.
You can reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Not Again
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i will never buy another Samsung product again. my tv is about 2 1/2 yrs old. i spent 6 wks trying to get them to come out. they farm out their work. The guy that did the work basically replaced 1 of 2 boards in the rear. Ran out the door and didn't stay to see if it worked right. He had to come back and was saying he was going to charge me. NO WAY- He came bcak and replaced the other board, which meant he gave me an all new tv except for the screen. Just a few weeks ago my screen started to go on me. I had best buy come in to look at it. they had to replace the screen, and when they put the new one in it didn't work( thanks again Samsung). so i have an appointment next tuesday for another screen. Hopefully this will work. If it doesn't and Bestbuy gives me a runaround i'll be livid !!
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Automatically Turns On
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brilliant picture, but the display automatically turns on and there’s no fix that I could find online. It seems to be a common issue with Samsung TVs, not just this model, as I found thread after thread and video after video of people trying to correct the issue to no avail. I decided to return the TV instead of resorting to unplugging it every night - something I don’t believe I should have to do with a TV priced as high as this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Chris,
It’s unfortunate to hear your Q70C TV is turning on by itself. Please try a few troubleshooting steps that may help solve the issue:
1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds.
2. Check the power cord to see if there is any visible damage.
3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet.
4. Try to update the software. In some cases, a software update can correct the problem. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software.
5. Disable the Power On with Mobile option. TVs that can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to Menu > Settings > All Settings > Connection > Network > Expert Settings > Power On with Mobile, and turn the setting off.
If the TV continues to turn on by itself, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Samsung TV, 65" Open Box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item as an open box. Was very disappointed with the TV. the color quality of the TV was terrible. The picture quality was bad, on one side of the screen the picture looked normal as I expected, but the other side of the screen the picture quality was quite different, it was much darker. I did return the TV and got another one that was not an open box. Much happier with my new TV
No, I would not recommend this to a friendBrand response from Samsung
Posted .AnnieM,
We appreciate you sharing the issues you’ve initially experienced with Samsung’s Q70C TV. Thank you for your patience in having to deal with the inconvenience of an exchange.
Should you need help with your new unit, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Back light issues after 10 months
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV as an open box item in March 2024. By January 2025, half of the screen went dim and Samsung was charging $800 or more for repair. I have a lower quality Samsung TV that has lasted many years so I am hesitant to upgrade to the better models. I will never buy open box items again.
No, I would not recommend this to a friendExchanged for another brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave it two stars because I really wanted to like the TV but had to return it after multiple calls to Samsung and Geek Squad. Seems there is a very common problem with the audio input switching back to TV from HDMI earc. Everytime we would turn the TV on the next day it would be back on TV Speaker and would be almost impossible to get it back to HDMI without unplugging the cable. I will say that Best Buy was awesome and picked up the tv and delivered a Sony which has worked perfectly. Kudos to Best Buy!
No, I would not recommend this to a friendBrand response from Samsung
Posted .SteveW,
It’s unfortunate to hear of the issues that have caused you to return your Q70C TV. Your experience is very important to us and will be shared with our product team.
It’s possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Buyer beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is something you need a degree incomputer technology. The fella who supposedly helped us didnt say anything about the solar-powered remote and the difficulty in setting it up. It messed up my internet and the volume control will not work. It was easy to see the young man didn't want to wait on older people. Didnt explain anything about the extended warranty. Sam's club had the same tv with a 5 year warranty included, yours we had to pay for. NOT HAPPY!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .HelenT,
We appreciate your review of Samsung’s Q70C TV. So we can better understand the volume issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
2 problems and not sure if it a defect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There 1 thing i dont like about it and it the os im a huge anime fan so you cant download Crunchyroll. Aside of that im not sure but on the very bottom left corner i see that there a tiny bighter spot then and other corner. Might be a defect
No, I would not recommend this to a friendBrand response from Samsung
Posted .Angel,
We appreciate your thoughts on app availability as well as the screen abnormalities you may be seeing. Please run a Picture Test to determine if the problem is caused by the TV. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test
If this occurs on all sources and the picture test, this may require service. For help with setting up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Don’t recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a sharp picture like Sony product. Disappointed. Sound is horrible. Should come with a free soundbar
No, I would not recommend this to a friendBrand response from Samsung
Posted .JosephM,
Thank you for sharing your thoughts on the picture quality of your Q70C TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
There are also several sound settings you can adjust to suit your personal sound preferences.
Change the Sound Mode by going to: Settings > All Settings > Sound > Sound Mode
You can also customize sound by going to: Settings > All Settings > Sound > Expert Settings
To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Samsung TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could return it now, I would. It's really not a great quality TV (picture quality).
No, I would not recommend this to a friendBrand response from Samsung
Posted .RidScott,
We appreciate your thoughts on the picture quality of Samsung’s Q70C TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Not for sports.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so good for watching sports; good for watching films.
No, I would not recommend this to a friendBrand response from Samsung
Posted .sports,
We appreciate your feedback on your Q70C TV’s picture when watching fast motion. For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Menu > Settings > All Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist