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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 192 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the 65” Class QN85C Neo QLED 4K UHD Smart Tizen TV for its stunning picture quality, easy setup, and vibrant colors. They rave about the fantastic picture and sound quality, making it a great choice for gaming and watching sports. The TV's user-friendly interface and simple setup process are also highly praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 192 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned the Samsung - 65” Class QN85C Neo QLED 4K UHD Smart Tizen TV for over a month now, and I am still blown away by the quality of the pics/images displayed on the screen. The images Ive included are from a 1997 film Gattaca, the film was shot in a sepia like tone...and the Samsung QN85C Neo QLED perfectly displays the warm colors. The picture even appears to be upconverted to a higher resolution. When watching love sports the display is unmatched, definitely a plus when it comes to displaying a superior picture in a brightly lit room from sunlight. The tv also has an "intelligent" mode feature which senses the ambient light in the room and adjusts the picture brightness automatically. Definitely a nice feature, as watching a film utilizing the "dynamic-bright" mode in a dark room is uncomfortable. Again a great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    NeoQLED

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv over all, cuality is great, although it does not look like in the store, the image is pretty good, I love the fact that you dont need a gaming console, just hook up a controller and add you xbox account and that is it, picture quality is brilliant, one thing that bothers me is the reflexion, the light bulb reflexion in my bedroom is anoyingly disturbing, other than that this tv is almost perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great TV for movie night.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works great and has a great picture when the signal sent in is 4K or better quality. If the quality of the signal is not up to par you lose picture quality. So take in consideration the type of shows or movies you are going to be watching the majority of the time. It is easy to set up and and operate the functions. I would recommend this TV for its quality and picture. I would suggest getting a sound bar system of some sort. I bought the Samsung sound bar with sub woofer. Automatic connection with the TV. Easy to set up and sounds great. Nice addition to the set up.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    12 Month Christmas Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv with its dynamic picture setting it is an amazing upgrade over my old Sharp tv. We have a very bright room so OLED was not an option. This has exceeded my expectations. In almost all aspects. Only reason for not getting 5 stars is the app store not supporting some mainstream streaming apps so still have to use a fire stick for those.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    We love our new Samsung TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team definitely pointed us to the perfect TV for our living room. We just love it the picture is amazing. The set up wasn’t to bad , and with all the built in apps and channels we have plenty to watch.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely stunning TV! The picture quality is amazing and there are so many settings to customize if you want to. Set up was easy as was the installation on the wall. Samsung never disappoints!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Samsung neo QLED 65 in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture movies and shows that are in 4k are so detailed graphics are great for gaming 120hz refresh speed really makes a difference overall outstanding TV on all levels

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the television, great contrast and brightness!!! Defiantly worth the money that you pay for it, great upgrade from my last television.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    A Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to navigate through the menus. Setting up the TV was a breeze. Love the picture and sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I’ve gotten so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp clear picture. The colors are top notch. I hooked up a Bose soundbar and it sounds amazing! I enjoy the preinstalled apps (Netflix, Prime Video, Disney+, Samsung TV that each have a button on the small remote control). You can download more apps if you want. I can see the picture while I’m standing directly on the side of the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Samsung 65” Class Neo QLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this television! The color and crispness is AWESOME!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung TV is great. The picture quality is fantastic. You can easily pair it with a soundbar and Alexa. The TV is so smart my grandson figured out how to make it play his favorite Disney tunes. The remote is easy to use and has one click to the most common streaming apps. I am very pleased with this new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I bought this Samsung. Love the picture quality, especially with the brightness in the room. Very happy with this purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with the sound and picture quality of this product. Hands down satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Picture. High price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV. Picture is awesome, sound is good, it was just a bit expensive and I wonder if I could have one that was just as good for cheaper. But overall very happy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    This tv is awesome

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv is amazing for sports and gaming, using it as a monitor also works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv and picture

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Would buy again. Easy setup and Install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m quite satisfied with the product. The sales person was great. Pickup was effortless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv works great. They finally learned to auto start the last app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything great!!! Excellent experience!!! Will buy again from best buy!!

    I would recommend this to a friend
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