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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 78 reviews

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Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers highly value the 65" Class QN900A Series Neo QLED 8K UHD Smart Tizen TV for its exceptional picture quality, with many praising its amazing sound and clarity. The upscaling capabilities are also well-received, with users noticing a significant improvement in the quality of lower resolution content. Additionally, the TV's vibrant colors and ease of use have impressed customers, making it a popular choice for gaming and entertainment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 78 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this television, though it does have issues when the signal drops below HD. When the signal is 4K, the picture is gorgeous.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Amazing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black is black where you think the tv is turned off and the color is bright. As of now I’m happy with this purchase. Thank you bestbuy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture love edge to edge picture. Easy one connect to all components.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality with no glare for a tv that is place in a room with constant sun light.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exciting crystal clear sharp picture. Highly recommend. Goes great with Bose soundbar 900.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Stay away from Samsung TVs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible TV. If the picture is perfectly still then it looks fantastic. Add movement then it judders like crazy no matter the settings. I returned it for the QN90A TV to see if that would help since the processors don't have to upgrade the pic to 8K. Received the QN90A and same deal but a little smoother. Returned that one and I am so happy with the Sony A80J. No issues with the Sony.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi NANDO,

      Thank you for sharing your review of Samsung's QN900A TV and for sharing the reasons which caused you to return this unit. Please know we could have further investigated this and provided firmware update information, as well as adjustment recommendations or troubleshooting assistance to help resolve the issues you were experiencing with your TV.

      Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 3 out of 5 stars

    To new

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s to new not all the specs worked out I’m planing on returning this tv

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Jenn,

      Thank you for your review of the Samsung QN900A TV. Your feedback regarding this model is important to us and will be shared with our internal teams.

      Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    crystal clear picture is amazing. Wall mounted TV by Geek Squad. Perfect

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Speaker Blew Out -

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is beautiful but sound is terrible - thankfully best buy honored total tech support subscription

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65” tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV, I have ever bought. Amazing sound, quality and picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture with great black.Audio very good too!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great tv great picture and sound veey happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sharp picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV. The quality is great. The full screen is a nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sweet Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and nice features. I have a samsung household!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture. Great build quality. Good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Picture Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture quality! Perfect size for the room!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr montano

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tech support on delivery and installation.excellent explanation on how to iuse

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No dolby vision

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV good features, however no Dolby VISION which is the current hd format for netflix, showtime, and hbo apps. I would not have purchased it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Bayer3001,

      Thank you for your review of Samsung's QN900A TV, featuring HDR10+ for stunning colors and exceptional, revealing details in the brightest and darkest scenes. HDR10+ format is an exciting scene-based dynamic tone-mapping technology. It automatically matches the dynamic range of the content to the TV on a scene-by-scene basis to maximize the capabilities of the TV, providing the best possible picture.

      Your TV will automatically detect video with HDR10+ and apply this setting. To check, press Home > Settings. Look at the Picture Mode icon in the Quick Settings Menu and it will change to show the “HDR” on it. If you’re watching a streaming app, give it some time for the Internet to stabilize for UHD & HDR signals.

      You can stream HDR10+ through the Prime Video, YouTube, and Google Play Movie and TV apps. A growing number of UHD Blu-ray discs are also available with HDR10+ from major studios Warner Bros, Universal, 20th Century Fox, and Lionsgate. Look for the HDR10+ logo on UHD Blu-ray Discs. You can even shoot HDR10+ video on your Galaxy Phone and then view it on your TV.

      Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals, Software & Warranty Info

      Thank you for choosing Samsung, we look forward to hearing from you.

      ~ Samsung Specialist Samsung

  • Rated 2 out of 5 stars

    Poor factory QC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t comment on quality of tv as when the Geek Squad came to install it the screen was bent, box showed no sign of outside damage. Poor factory QC allowing a unit like this to ship out. Best Buy is replacing t.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Bruce,

      Thank you for your review of Samsung's QN900A TV and for sharing the issues that you have experienced with your unit. We appreciate your patience in having to deal with the inconvenience of an exchange.

      Should you need assistance with your new unit, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to give a review to the two gentlemen at cascade station who's names are Dylan and Ji for helping me pick this tv. Thank you guys so much for all the helpful information.

    I would recommend this to a friend
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