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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1519 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)'s exceptional picture quality, including its OLED quality, brightness, and deep black levels. The TV's sleek design and easy setup process are also well-received. While the viewing angle is appreciated, some users have noted concerns regarding the remote control's weight, the user interface, the TV's weight, and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,519 reviews
  • Rated 5 out of 5 stars

    Awesome tv!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is honestly probably one of the best TVs I have purchased so far. Insanely thin, plenty of inputs, the clarity is top notch, even the built in speakers are decent. Using Bixby to control the tv is super cool, also was able to use the tv as a hub for my SmartWings automated shades which was an unknown added bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an s90c and got my wife the upgraded s90d. we are in love with this tv! perfect for gaming and when we open the curtains there is little to no reflection. I have always had Samsung TVs and this one did not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 1 out of 5 stars

    0 stars if i could

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv quality is great but Not even a month after purchase the tv, hardware defective started flickering on and off line appeared through the tv that also flickers, bestbuy wont do anything to help or exchange because im only a couple days over the exchange date, which was only about 15 days way too short of an window for a product like this. they wont budge on an exhange and referred me to samsunge repair which takes forever and you have to have someone come to your house for a repair, i barely had time to enjoy the tv, super disappointed spent alot of money on it and they just dont care about helping loyal customers, when they can easily just exchange,it especially since it was nothing i did and its obvs a hardware issue. I've tried to call and tried to speak to ppl virtually and escalate the issue but they jus had me waiting for hours then jus ended the chat. Tv would be great of if it didnt have the defect, i wouldnt purchase it from bestbuy if this is what they do they can sell u a faulty damaged tv where the issue doesnt show immediately and ur f'd if ur pass the exhange date and didnt want to spend another 200$ for there protection plans bad business wont be buying from them any more.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi,

      It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    S90D

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv wasn’t for us. I didn’t think the colors were as vivid as other brands. And the blacks weren’t as dark. Picture is nice but I expected more. I did change setting and it still was same.im on over air antenna. May perform better on cable ? Also my dvd player would not work with this tv. So I returned this tv for a different brand.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ScottS,

      It’s unfortunate to hear of the issues that have caused you to return your S90D TV. Your experience is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.

      LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Griller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little easier to set up Everything else great. Picture looks so good after it is set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'd buy it again.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Only complaint I have is that by the time I purchased this tv. They de tuned the brightness and contrast via a software update. It isn't the same tv as when they were first showcasing it. Next gen or following year tvs need to shine too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture. Cannot cast to it from Android. Apps are limited (i.e. no NBA App)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it.........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and the service provided by the team. Installation team made it simple and easy for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv with great resolution and high speed card

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its a good TV picture is clear and sound is good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Living Room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV - cannot wait for football season! It’s perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv! Easy to set up, very happy with Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy I waited for this one to come out I was trying to decide between buying the S90C or the S90D. Yes, the price was more but the differences in the new one and the free TV promotion made up for it. The new menu is lightning quick.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      JustinM,

      Thanks for your review! I’m glad to hear you’re enjoying the performance of your new S90D OLED. Newly refreshed for 2024, Tizen OS brings content front and center in a fresh, clean layout. It offers a personalized experience with the ability to create and seamlessly access different Samsung accounts on 2024 smart TVs. Now, different members of your household with a Samsung Smart TV can set up a profile for personalized recommendations and a more customized overall experience.

      If we can ever help with anything such as settings optimization or features included on your new TV, Samsung's here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat with an agent
      • Manuals, Software, & Warranty Info
      • Product Registration: For easy access to support, promos, offers, & more

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Overall good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture with clarity and good colors. Recommend for others.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    nancy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture I have ever seen, families favorite TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Not a fit for my family

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is good but we didn’t like the fact that is a 65 inch tv and some movies look in a 50 inch screen and there is no option of zooming. But overall is a great tv

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      AlejandroZ,

      Thank you for your review of Samsung's S90D. To change the image size, go to: Menu > Settings > All Settings > Picture > Picture Size Settings. You can choose from Fit to Screen, Zoom and Position, and Picture Size. Under Picture Size, you can change the size of the picture displayed on the TV screen to 16:9 Standard, Custom, or 4:3. Please keep in mind supported picture sizes differ with the input signal and content you’re watching.

      I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    Great TV but so thin!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung products but the problem I had was with the TV being so thin. after 6 months I moved it down to my living room and apparently it damaged the screen so I had to buy another TV....1500 dollars gone!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    OLED S90

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Pic...Great sound...would have enjoyed a semi standard size remote control..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy transaction. Excellent customer service. Good prices.

    I would recommend this to a friend