Customer Ratings & Reviews

The tv has been great. Easy to set up, easy to add to my home entertainment system, and has enhanced my entertainment systems experience.

Great tv, great picture quality. Awesome price for size of tv

The service at Best Buy was excellent. The sales person was knowledgeable patient and willing to answer all questions. The Best Buy representative was helpful and asking questions regarding how the best distance to TV from the couch, and best location in the room to optimize the view. Store representative help put the TV in the vehicle and ensure that it was secure and would not move. The TV is amazing as a great sound Pitch Perfect quality views and I’m extremely happy with the purchase.

This TV is AMAZING for the price. Even without a sound bar the sound on it is really good. Picture quality is phenomenal

We purchased this 65” to replace our 55”. Service, including in store assistance and in-home delivery and installation, was superb. We love the picture and sound of this television.

I wasnt looking for the top quality and it replaced a 12 year old Samsung and I'm very happy with the new TV. Great upgrade for the price. if you behind the times like I was make sure to get a 4K antenna.

This is a great tv. We needed to replace our old tv when it stopped working and picked the best deal we found. The only thing that took some adjustment was the navigation was a little laggy to start, but has gotten better over time. We have had it for almost 6 months and it has been holding up well.

It is very clear and good I would definitely buy from Best Buy all day every day very nice price I will definitely be looking forward for this project I will definitely buy this and the best of the bunch I have been working with the team and the team is going through a great team I will definitely look into it and let me tell them how I can get this done I am so happy for them I am so very happy to have them and thank them.

My old TV went out and I hopped over to Best Buy to get a new one. I immediately went to this model... size, specs and value all on point. Great TV!

Great TV. Very user friendly and easy to navigate. Light weight and sturdy. Plus all the free content and programs g inside rocks too

Solid TV works as intended. Overall easy access with smart TV menus and and easy set up would recommend this TV.

I got the TV for a good deal, so feel there was a lot of value there. When I hooked up the TV, I immediately noticed dark shadows on the bottom of the screens after Geek Squad delivered it. Best Buy advised that I needed to go to Samsung since I could not return the TV myself. I will say that Samsung customer service is outstanding. The text option was nice and getting everything scheduled was easy. Troubleshooting took some time, and I don't fault the customer service rep for that and understand the need. Tech came out and replaced the panel but the dark shadow remained. I re-opened the ticket and the tech came back out and we called Samsung together. According to their supervisor, it is anti-glare and the solution is to get an adjustable mount as these TVs are meant to be looked at directly. Unfortunately, my TV is not mounted. I find the explanation puzzling as most people today have their TVs higher than where they're viewing the TV from. I also did not like the "to fix it, you need to spend more money or adapt how you're using the product." Customers define quality and I feel Samsung missed the mark here. None of that information was mentioned in the product manual or description when I made my TV purchase. Had this not been an issue, I would've been really pleased with the TV. I won't be buying Samsung TVs moving forward. Do better, Samsung.

We’re really happy with this TV. The features and picture quality are great.

Excellent product, great picture and functionality. Sound could be better but added a sound bar which worked perfectly.

This was a great price for a great 65 in samnsung tv 8000. I recommend this, the only thing im missing to try is the games with it comes. After at all is amazing

First of all great TV I’ve always had Samsung. I’ve had LG‘s in the past but sounds Samsung takes the cake. Great picture great sound and great price!

Great tv for the price point with amazing colors/graphics with good audio. Good replacement for my Amazon fire tv!

I am very satisfied with them, the images are sharp, my family often gathers to watch movies at night

Works great, great clarity. I just wish my girlfriend would let me turn up the volume :(

This 65” Samsung is clearly the best TV I have ever owned. The clarity of the picture and the user friendly remote are perfect.