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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 919 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the dryer's performance, quiet operation, and ease of use. The large capacity and sleek design also receive positive feedback. While some find the dryer sits low to the ground, overall, customers seem very satisfied with its features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 919 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Rose Gold winners

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing washer. This gives you the ability to start it remotely from your phone. The color is amazing. I had the previous model and like those these are super quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing I love my new dryer and washer the color is so cute

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dry had a big barrel like the washer so it was able to dry a big blanket without needing multiple cycles. It also has a lot of load options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it so many different options for drying only issue i have its your can't start it with your phone and it sits a little low for tall people

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Will NEVER shop with Bestbuy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was sone incorrectly. The shipping bolts were not removed from the washer, the dryer fell off the washer the first and only time the washer was used. My wall is damaged! I can't speak with anyone who can speak English, and the last lady was SO rude. Its been over a week and still no one has come to repair the issue, bo compensation for the damaged wall. I Regret shopping with this company, and NEVER will again!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand that your overall experience can be disappointing.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Washing and dryer 2 4 me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, Samsung has done it with their washer and dryer love that they connect to the SmartThings app.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return open box considered "excellent"?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased open box dryer missing all electrical screws and lint tray full of red lint. Installed and cleaned lint tray thinking no big deal but then there was dog hair all over the felt strips inside around the cylinder. Tried to use tape to remove but no luck. Contacted BestBuy via messenger no help, called 800 number no help said to go to Canton Ohio store and they would help. They did take the return back but didn't do anything to offer a discount on a new unit after wasting 4 hours of wasted driving time and the 4 hours I spent installing and driving all over trying to find the missing electrical connection screws. Would this be excellent condition missing a power cable or remote for a TV? Or dog hair all over it? They could care less and offered nothing for this negative experience. They lost me as a customer and i am/was a BestBuy Total Membership member at $180 a year. Thats going to end. Its clear why the Wooster OH location was closed- when you do not care about the customer you will no longer have them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Best Buy clients,

      To better assist you with your concern, please get in touch with the Best Buy customer service department at 888-237-8289. Call us anytime, 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with my new washer and dryer. I love the app function that allows me to control it where ever I am

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing dryer price and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best dryer I have ever owned and has smart features that allow it to connect to my Alexa devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was great, and it has been working great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome !! Love it !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and great delivery and installation by Best Buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been life saver for family off 7, Wash clothes clean . Very happy with washer Qnd dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! This dryer is so quite and fast. So glad we went with this Samsung front loader

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and dryer, Im guving a 4 because i wasnt told when buying that ww neees to piexhase a pedi stool for them to sit on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like smart dryer and save energy. We easy to dry king comfort and 2 towels.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Severe Safety Issue-Electric Shock from New Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this Samsung dryer (Model DVE50BG8300VA3) from Best Buy and had it installed by Best Buy’s team. A few weeks later, it stopped working mid-cycle. When my wife tried to unplug it, she was shocked with 220 volts and thrown to the floor. She required an ER visit and is still recovering. Samsung created a case (Claim #3102072365), but their response has been extremely poor. Even after a technician confirmed internal mechanical damage and we had a licensed electrician rule out home wiring issues, Samsung failed to follow up or address the safety concern. We ended up replacing the unit ourselves just to restore basic use. Best Buy staff in-store were empathetic and helpful, but the product itself poses a serious risk. Not what we expected from a brand-name appliance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this machine. Dry time is fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High tech machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the app, allows me to track energy consumption

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good quality. Bought Dec 2022, already issues

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok but quality is low. Would not have expected that of Samsung. Black glass window covering fell off overnight when not in use an shattered. Still can't find out what to do about it. Quality is decreasing for most products

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We want you to know that we value your feedback, and we realize that your experience with the dryer has been less than ideal. Let us help you.

      It would be great if we could speak to you directly and get more information about the black glass window.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146242103, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Smart buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving it. Smart remote feature. Level of dryness. Notify when ready thats really cool.

    I would recommend this to a friend
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