Customers are impressed with the dryer's performance, quiet operation, and ease of use. The large capacity and sleek design also receive positive feedback. While some find the dryer sits low to the ground, overall, customers seem very satisfied with its features.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 919 reviews
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Rose Gold winners
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an amazing washer. This gives you the ability to start it remotely from your phone. The color is amazing. I had the previous model and like those these are super quiet.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like it so many different options for drying only issue i have its your can't start it with your phone and it sits a little low for tall people
This reviewer received promo considerations or sweepstakes entry for writing a review.
Install was sone incorrectly. The shipping bolts were not removed from the washer, the dryer fell off the washer the first and only time the washer was used. My wall is damaged! I can't speak with anyone who can speak English, and the last lady was SO rude. Its been over a week and still no one has come to repair the issue, bo compensation for the damaged wall. I Regret shopping with this company, and NEVER will again!
We understand that your overall experience can be disappointing.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Rated 5 out of 5 stars
Washing and dryer 2 4 me
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Once again, Samsung has done it with their washer and dryer love that they connect to the SmartThings app.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased open box dryer missing all electrical screws and lint tray full of red lint. Installed and cleaned lint tray thinking no big deal but then there was dog hair all over the felt strips inside around the cylinder. Tried to use tape to remove but no luck. Contacted BestBuy via messenger no help, called 800 number no help said to go to Canton Ohio store and they would help. They did take the return back but didn't do anything to offer a discount on a new unit after wasting 4 hours of wasted driving time and the 4 hours I spent installing and driving all over trying to find the missing electrical connection screws. Would this be excellent condition missing a power cable or remote for a TV? Or dog hair all over it? They could care less and offered nothing for this negative experience. They lost me as a customer and i am/was a BestBuy Total Membership member at $180 a year. Thats going to end. Its clear why the Wooster OH location was closed- when you do not care about the customer you will no longer have them.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Dear Best Buy clients,
To better assist you with your concern, please get in touch with the Best Buy customer service department at 888-237-8289. Call us anytime, 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rodel
Rated 5 out of 5 stars
In love
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m in love with my new washer and dryer. I love the app function that allows me to control it where ever I am
This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased this Samsung dryer (Model DVE50BG8300VA3) from Best Buy and had it installed by Best Buy’s team. A few weeks later, it stopped working mid-cycle. When my wife tried to unplug it, she was shocked with 220 volts and thrown to the floor. She required an ER visit and is still recovering.
Samsung created a case (Claim #3102072365), but their response has been extremely poor. Even after a technician confirmed internal mechanical damage and we had a licensed electrician rule out home wiring issues, Samsung failed to follow up or address the safety concern. We ended up replacing the unit ourselves just to restore basic use.
Best Buy staff in-store were empathetic and helpful, but the product itself poses a serious risk. Not what we expected from a brand-name appliance.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the app, allows me to track energy consumption
I would recommend this to a friend
Rated 3 out of 5 stars
Not good quality. Bought Dec 2022, already issues
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's ok but quality is low. Would not have expected that of Samsung. Black glass window covering fell off overnight when not in use an shattered. Still can't find out what to do about it. Quality is decreasing for most products