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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 975 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the dryer's performance, quiet operation, and ease of use. The large capacity and sleek design also receive positive feedback. While some find the dryer sits low to the ground, overall, customers seem very satisfied with its features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 975 reviews
  • Pros mentioned:
    Noise level, Performance

    Rated 5 out of 5 stars

    Samsung washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and works great, we have total tech and they delivered, set up,and took away old, great option to add. My husband and I have been getting our stuff from this store for a long time and staff is always so pleasant. Shout out to the temployees that helped us!! BEN, LUPE AND JESSI!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome dryer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer does exactly what we need it to do. Very reliable and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer set! Very quiet and gets laundry done quickly! Highly recommend!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Laundry Pair

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far they have worked beautifully. They clean very efficiently, have a great notification platform through smart things that lets you know when they are done. Looks wise, they pretty which I wasn't too concerned about but it's a nice accolade

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Dryer SmartThings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Dryer is great! This is our 2nd Samsung Dryer. It works just as good as the 1st one we've ever had. The SmartThings app addition is a plus and it was easily detected by our phone's app and added without a hitch! Now, we get real-time updates on our loads!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best dryer I've owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer! It's soooooo big! And, it pretty quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer dream come true!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot that most dryers dry in one cycle. This one dries in one cycle without shrinking my jeans!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 7.5 smart dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra large dryer with super fast drying cycle. You will love the steam clean. Detroys pet odors!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Rose Gold winners

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing washer. This gives you the ability to start it remotely from your phone. The color is amazing. I had the previous model and like those these are super quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dry had a big barrel like the washer so it was able to dry a big blanket without needing multiple cycles. It also has a lot of load options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it so many different options for drying only issue i have its your can't start it with your phone and it sits a little low for tall people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing I love my new dryer and washer the color is so cute

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing and dryer 2 4 me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, Samsung has done it with their washer and dryer love that they connect to the SmartThings app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with my new washer and dryer. I love the app function that allows me to control it where ever I am

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing dryer price and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best dryer I have ever owned and has smart features that allow it to connect to my Alexa devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was great, and it has been working great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been life saver for family off 7, Wash clothes clean . Very happy with washer Qnd dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! This dryer is so quite and fast. So glad we went with this Samsung front loader

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome !! Love it !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and great delivery and installation by Best Buy !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return open box considered "excellent"?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased open box dryer missing all electrical screws and lint tray full of red lint. Installed and cleaned lint tray thinking no big deal but then there was dog hair all over the felt strips inside around the cylinder. Tried to use tape to remove but no luck. Contacted BestBuy via messenger no help, called 800 number no help said to go to Canton Ohio store and they would help. They did take the return back but didn't do anything to offer a discount on a new unit after wasting 4 hours of wasted driving time and the 4 hours I spent installing and driving all over trying to find the missing electrical connection screws. Would this be excellent condition missing a power cable or remote for a TV? Or dog hair all over it? They could care less and offered nothing for this negative experience. They lost me as a customer and i am/was a BestBuy Total Membership member at $180 a year. Thats going to end. Its clear why the Wooster OH location was closed- when you do not care about the customer you will no longer have them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Best Buy clients,

      To better assist you with your concern, please get in touch with the Best Buy customer service department at 888-237-8289. Call us anytime, 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rodel Samsung

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