Customer Ratings & Reviews
- Model:
- DVG45R6300V
- SKU:
- 6323152
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the 7.5 Cu. Ft. Stackable Smart Gas Dryer's ease of use, fast drying speed, and smart features that offer convenient notifications. Many appreciate its quiet operation and sleek design, while others highlight its large capacity and energy efficiency. The positive feedback consistently points to a well-performing and user-friendly appliance.
This summary was generated by AI based on customer reviews.
great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great washer and dryer set, as expected, worth the money
I would recommend this to a friendsuper Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great buy. Our clothes are dryer faster!
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality product. Installation not so well
I would recommend this to a friendGreat Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer. We bought it as a set and love it.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very good dryer , good for my son clothes .
I would recommend this to a friendBrand response from Samsung
Posted .We're pleased to hear that this dryer is meeting your needs, OscarB. Thank you for choosing Samsung. ^Lo
OK Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Staff we spoke to about the product had a very uninterested mood and could less if we decided to buy their product. The other staff we encountered were all happy to help us.
I would recommend this to a friendIt’s O K
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer works well. However the gas dryers DO NOT connect with the APP I was very disappointed in this as it really didn’t make sense to buy WiFi enabled.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for your new purchase. It makes me happy to see our Samsung family growing. Thank you for choosing Samsung. ^Brad
- Pros mentioned:Overall performance
Don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer stop working a month later. It looks good but doesn't have longevity.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Myra, I realize you have issues with your Samsung Dryer not working and know that is very irritating. I would like to offer some assistance in getting your unit operating properly. Please reach out to us via either Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143524053. We would like to welcome you to our Samsung family. ^Brad
Its decent
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't dry all the way sometimes. Have to put it in twice sometimes to get clothes dry.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello mellie1882,
Thank you for bringing this to our attention.
I'm so sorry for having some problems with your
Samsung - 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam and Sensor Dry - Black stainless steel
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
To troubleshoot your concern here are some links that might help you.
Clothes are not dry after using the Samsung dryer
If your dryer is heating but the clothes are still damp, your vent is probably blocked. If your dryer has weak heat and runs for a long time, that could also be a blocked vent. And if your dryer ends after only a couple of minutes with soaking wet clothes, your moisture sensors could be dirty. And these are only some of the possible causes. To make sure you're performing the right troubleshooting steps, first determine if your dryer has hot air at all, then we'll guide you through the steps to resolve your issue.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Product manual:
https://downloadcenter.samsung.com/content/UM/202201/20220109065342454/20211202_DV6300B_DC68-04299K-00_EN_MES.pdf
In case you have any other concerns you may reach us via the following options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:1144406869
Thank you for choosing Samsung.
^Ross
Hope it holds up.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am very unsatisfied with the Samsung washer and dryer. They are subpar and I hope they hold up for a few more years.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you, Mo46214, for letting us know what you think of this dryer. Your feedback is very important to us. ^Jecca
Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is not what I expected, I have to return it and exchange for other , is working ok
No, I would not recommend this to a friendWorried on quality but like the item
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure on this. It took Best Buy forever to resolve many issues as the company who installs were horrible and unprofessional. After 6 months of using it the entire front glass door busted out in the middle of a dry cycle. Was under warranty but still..... love the look. Best Buy you need to fix your third party delivery company. Some are very unprofessional
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Your reference number is 1144554156.
-Noraina
Washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really happy about it because it broke down really fast less than a year!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Apple, I see that you re experiencing some problems with your Samsung Dryer operating properly and know that is unpleasing. I would like to offer some assistance to get your unit running properly. At your your earliest convenience, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143661464. We thank you for being a part of our Samsung family. ^Brad
Not too bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer can’t dry comforter fully , I have to go out side of laundromat to dry my comforter
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi June
Thank you for reaching out and we do apologize for any trouble that our Samsung - 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam and Sensor Dry - Black stainless steel may have caused you. You mention the dryer can’t dry the comforter fully. One feature of our dryer
Worry-Free Drying - Sensor Dry
Ensure your clothes are properly dried without constantly checking. Sensor Dry automatically optimizes the time and temperature of your drying cycle to protect your clothes from heat damage, while avoiding excess energy use.
You can adjust the temperature if your dryer to fully dry your comforter
you can check the product manual using this link https://downloadcenter.samsung.com/content/UM/202101/20210108101259759/DV6300_DC68-03381T-11_EN_CFR_MES.pdf
For further assistance, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
- Reference ticket number: GCIC Ticket No 1144277654
^Ross
Luxury of having appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There ok jut few mis haps but other than that there ok
I would recommend this to a friendTakes too long to dry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a fine dryer but takes way too long to dry towels.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thanks for letting us know what you think, Andy! We really appreciate your feedback! ^Jecca
Looks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lint tray is a bad design. Not easy to open to clean.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I definitely understand how frustrating it can be when results and expectations do not quite meet. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. Thank you for your feedback and for being a part of the Samsung family. ^Cat
- Pros mentioned:Drying performance
Horrible dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer leaves clothes damp. I have to do 2-3 cycles sometimes even with time dry. The sensor dry is horrible and stops 5 minutes into it. My old dryer did a better job.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Jrod, I understand that you are not pleased with the drying performance of your Samsung dryer and would like to offer my assistance. I have some helpful information that is sure to give you the ideal results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
If you are still needing assistance, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143544126. We would like to welcome you to our Samsung family. ^Brad
dryer takes very long time to dry regular cloths
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought Samsung Dryer white 7.5 Cu. Ft on 08/22/19 . in the beginning for the regular clothes the dryer takes very longer time to dry up . I was thinking it was Okay. But now I noticed that if I set up normal cycle, the machine takes very longer time than usual set up time ,.. it is almost to stop then take another 15 min then automatically another 30 min and the process continuously going on . For the regular dress, it takes 3 to 4 hrs minimum to dry even if I sett up high temp and high dry settings!!!. What is wrong with this machine?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with your Samsung Dryer not drying your clothes. I would like to help. I have some helpful information for you to take a look at. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Thank you for choosing Samsung. ^Brad
My bestbuy purchases have all been poor.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still haven't been able to connect with the phone or WIFI. It doesn't dry for long ,i have to keep restarting the dryer. I just found this information in my email while cleaning it. I ordered an air fryer from you and when I received it the handle was broken. I call for two weeks and when I finally reached anyone they were asking me to bring it to some out of the way store during the pandemic,.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Tselane, I hear you have problems connecting your Samsung Dryer and your clothes are not dry. I wan to extend a hand in getting your unit operating to its fullest capacity. See links below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
https://www.samsung.com/us/support/answer/ANS00089042/
If you need any additional assistance, we are here to help via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143635709. We would like to thank you for joining our Samsung family. ^Brad