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Customer Ratings & Reviews

Your price for this item is $349.99
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The comparable value price is $1,124.99

Customer reviews

Rating 4.5 out of 5 stars with 382 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the 7.5 Cu. Ft. Stackable Smart Gas Dryer's ease of use, fast drying speed, and smart features that offer convenient notifications. Many appreciate its quiet operation and sleek design, while others highlight its large capacity and energy efficiency. The positive feedback consistently points to a well-performing and user-friendly appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 382 reviews
  • Rated 2 out of 5 stars

    Sleek look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look, but I was given a dud. Thank goodness they are returning it, and replacing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dryer won't heat and faulty sensors

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer won't heat and service team is trying to fix this for last two months by replacing different parts, still couldnt figure out whats at fault. I wont recommend buying samsung dryer, and all these are not covered because I am out of warranty. It happened just after 1 year warranty ended.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Francis, we are sorry to hear that you are having these issues with your dryer. Please know that we make every effort to manufacture quality products, and your feedback does not go unnoticed for continuous improvement. If the problem hasn't been resolved please feel free to contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144010188) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 1 out of 5 stars

    I hate and regret as why I bought from BB

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right after I purchase brand new I set it up it was making extremely grinding noise. Called best buy they didnt replace and was not willing to replace or send technicians so I called Samsung they sent technicians. however I bought warranty from BB but they didnt sent no tech and hang up phone in me. Dont ever trust or buy anything from best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Last Time I Do This

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy who installed my new dryer could not have put less effort into it. Five minutes into the first use, the vent pipe disconnected and was throwing CO2 fumes into our house. Home Depot seems to care a little more.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Samsung dryer for the win!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer. Plenty of room for big blankets and comforters while drying them completely through without extra cycles. I’ve had this machine for 3 years and haven’t had any issues with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    "Buy new and get an extended warranty"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warning:(. Don't bother buying used items from Best Buy Outlet stores. Prices aren't that great and trying to get the manufacturer to hold up to their warranty on the product is challenging.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    computer problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a display machine and is not working ok. We call the warranty and must wait úntill nex week computer is no working ok. Why before you sell the display machines do not test these?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Paulosolano! We're glad to hear you're on the right track to getting this resolved. We hope you're able to enjoy all the amazing features this dryer has to offer soon. ^Jecca Samsung

  • Rated 1 out of 5 stars

    Washer dryer tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero Absolutely horrible to the point I HAD TOO RETURN IT ALL. LEFT WITHOUT WHAT I NEEDED

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would not work after a month. Samsung warranty is horrible and customer care is horrible.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are needing assistance with your Samsung Dryer and realize your experience has been less than ideal. I would love the opportunity to change that. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142843347. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 1 out of 5 stars

    Skip

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't dry clothes fully no matter the setting. The bar is literally on the floor.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see that you have some concerns with your Samsung Dryer not drying your clothes well and I would like to help ensure that you are getting your best performance. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought them and I used it one time and already have to call for repair !!!! So disappointed !

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Sofia! Samsung appreciates you letting us know about your experience with this washer. It sounds like you're already on the right path to getting this resolved, but we wanted to say thank you for your feedback. ^Jecca Samsung

  • Rated 1 out of 5 stars

    arrived broken

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn't work. ran for hour and 20 minutes and clothes didn't dry at all

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi steve! I can provide this link (https://bit.ly/37ngZXB) to walk you through what to do if your dryer is not drying properly. ^Jecca Samsung

  • Rated 1 out of 5 stars

    Terrible experience overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was one of the rosy experiences I had!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Dryer. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142970031. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 1 out of 5 stars

    do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not want to install the items to lassy could not shut of valve!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer hands down !! No complains. Easy to navigate .. had it for 2 years and still runs like it's brand new ! Easy to clean and keep the maintenance so it stays washing my clothes with no stains.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good dryer. Only complaint is Eco mode does not dry the laundry.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy Samsung Appliances

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased less than 5 years ago and was garbage like most of Samsung appliances. After being quoted $452 to have my motor replaced we decided to purchase GE because of their reputation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Dryer I ever had

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is perfect appliance at home. It saves energy and it fits perfect in my room. Digital control is perfect and steamer is a Very useful feature. Everyone will be glad with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung gas dryer

    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gas dryer was a good buy. Samsung is a band that I can trust. I bought the washer last year.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not be fooled by the low price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy SONY or LG. The price is cheap for a reason. Many of these dryers are being sent broken or defective and they won't take them back rather miss work to deal with their "repair contractors" who made it through high school at best.

    No, I would not recommend this to a friend