Customer Ratings & Reviews
- Model:
- QN70Q60CAFXZA
- SKU:
- 6537361
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the 70" Class Q60C QLED 4K UHD Smart Tizen TV (2023)'s picture quality, citing its clarity and vibrant colors. The ease of setup and user-friendly interface are also frequently praised, along with the value for the price. Positive feedback also includes the remote control and overall television quality.
This summary was generated by AI based on customer reviews.
Smart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality many channels free good price and warranty
I would recommend this to a friendGreat TV! Highly recommended!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great help and support at the store and with the TV, really enjoying it!
I would recommend this to a friendQuestionable Quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Backlight on the TV failed 17 days after purchase. No picture. Fortunately bought the Best Buy protection plan and they delivered a replacement TV in 3 days. Had Samsung TV's for over 20 years, never a problem. Love the brand, love this TV but questioning the quality. Hope the first TV was just an isolated issue.
I would recommend this to a friendBrand response from Samsung
Posted .Sab0202,
It’s unfortunate to hear that your experience with Samsung’s Q60C TV fell short of expectations. I also want to thank you for giving us a chance to make things right, and we greatly appreciate your patience in having deal with the inconvenience of an exchange.
Should you need help with your new unit, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Tv worth it. Not heavy at all. Looks amazing on wall
I would recommend this to a friendGreat tv and a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic tv would recommend over and over to friends and family.
I would recommend this to a friendGood tv, could have better sound quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Major upgrade from the curved Samsung TV we had! I would say that the sound quality could be better.
I would recommend this to a friendDissappointed in service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement TV because the new one I purchased had eight giant cracks in the screen. Unfortunately, they did not honor the fact that I had already paid for the TV and it took 14 days for us to finally get our TV. At least they reimbursed us the $200 set up fee and $60 takeaway fee.
I would recommend this to a friendBrand response from Samsung
Posted .Excellent,
Please know you are leaving a review and 1-star rating for the 70" Q60C TV, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the Q60C TV itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I would have had someone set it up but the TV is beautiful
I would recommend this to a friendIt's okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV not sure. I should have spent as much money on it
I would recommend this to a friendSamsung the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quality continues to be maintained, no less was expected
I would recommend this to a friendNot happy at all!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very unhappy with the picture quality and user interface. I returned the TV
No, I would not recommend this to a friendVery disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful for sports. Very grainy and blurry for sports. The players look pixelated and blurry and if you leave the picture enhancements on, it gets even worse! The players look fake and juddery when in motion. Turning off that feature helps, but does not solve the graininess. 4k and qled mean nothing I guess. Total garbage TV
No, I would not recommend this to a friendBrand response from Samsung
Posted .DavidA,
Thank you for sharing your thoughts on the picture quality of your Q60C TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Refresh rate is terrible.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung did no favors with this tv. Bad blurred pictures, randomly changes channels. Sound is not good at all so you will need a sound system. Sorry but this one is going back.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Robert,
We appreciate your review of Samsung's Q60C TV. If you have not yet returned your unit, please give us the opportunity to troubleshoot your issue and to work towards a solution.
You can reach Samsung Support at 1-800-SAMSUNG (ask for TVs), 8 AM – 12 AM EST, 7 days a week.
We hope to hear from you.
~ Samsung Specialist
PIECE OF JUNK
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS TV!!! Exactly 30 days after our 1-year warranty expired, the screen went completely black. Now, I'm paying to have a service call!! Totally unacceptable.
No, I would not recommend this to a friendN/A
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor brightnes Mmmmmmmmmmmmmmmmmmmmmmmm Thanks mmm
No, I would not recommend this to a friendNo nfl app
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this tv for football you can not get the nfl+ app on it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ThomasT,
Thanks for your feedback on the Q60C TV’s App Store. If you cannot find the app you are looking for at this time, rest assured that we are continuously adding more premium content and new services to our Smart TV platform. It also comes with Samsung TV Plus which offers hundreds of free channels of news, sports, movies, and much more.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re a TV enthusiast with a cable service offering all channels in 4K or 8K, investing in a high-end TV might make sense. However, if most of your content comes from streaming services, which often don’t yet match those resolutions, an ultra-high-resolution TV might not be as practical. This TV offers excellent picture quality and everything you need to enjoy your favorite content without overspending on technology that streaming hasn’t fully caught up with yet.
I would recommend this to a friend - Pros mentioned:Picture quality
4K and Wallet Friendly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for price. While this is not high end OLED, you get a great picture with a functional menu and app interface. Very happy with purchase.
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung rocks!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and works as expected. Sales person at Coralville store was very knowledgeable and helpful.
I would recommend this to a friend - Pros mentioned:Price
Great tv, good price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV at a good price. This TV is for my covered pavilion and it was definitely a good choice.
I would recommend this to a friend