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Rating 4.7 out of 5 stars with 264 reviews

92%would recommend to a friend.
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Rating 3.5 out of 5 stars with 1 review

Page 1 Showing 1-20 of 264 reviews
  • Rated 5 out of 5 stars

    Great quality picture

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This is my 3rd Samsung Smart TV, and I have three more TV’s to buy. The picture is better than my Sony and Toshiba TV’s. I love the apps available on the Samsung Smart TV’s which has allowed me to disconnect from cable and be wire free! Note it is a large TV, need a large console to balance out the size. Table below TV in photo is 101 inches.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I LOVE my new tv! It’s like watching a movie more than just a tv! Great features are included and best of all is that the tv remote is a small, comfortable to hold device that can control all your “extras” like FireTV or Apple TV. No extra remotes needed. Absolutely no complaints at all. Great picture, sound, and convenience rolled into one at a reasonable price.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a great tv! Best purchase so far

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Love this tv to be able to watch it day in and day out due to corona virus and having to stay home watch it all day!!!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    My husband loves this tv to watch his games and it’s easy to use with the smart capabilities. Definitely recommend this tv so easy to set up and use!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch Samsung 8000

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Was on sale had mixed reviews, took a chance and we are glad we did. Great tv and great picture.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV, plug and watch

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    One of the best TVs for the price, I decided on the 8 series instead of 7 for the remote. I love it!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Maybe a decent value - if you get a good one!

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Picture, Price
    Cons mentioned:
    Bleeding

    Got this home and wall mounted. Largely impressed with picture quality and clarity. Sure, it's not stellar (there's inconsistencies across solid colors, for example), but this is a low-midrange (high-entry-level?) model and for the price, it's actually a really good picture. But mine has problems. Two that concerned me, really: one is what appears to be a small gap in the adhesive that holds the front glass to the rest of the unit. This gap lets backlight glow bleed out the top corner by the bezel. It's small enough that you don't really notice it unless you're close to the TV, but it's concerning. More annoying is the backlight bleed. Strong, five-point "footlighting" effect along the left edge of the TV (there's also some bleed on the right side, but not nearly as bad). I'll grant that when you've got a full-screen full-color moving image up, you don't really see it. But if you're watching something that has a brightish center but dark or black along the sides, it's super distracting. You know what media has a lot of content with dark framing? Movies. The kind of thing you watch on a 75" TV. In a dark room, which makes this backlight bleed effect even worse. Even my prior TV, a pretty darn cheap TCL, didn't have this problem. So I contact Samsung and to their credit, they make it painless to register, file a warranty claim, and schedule a service visit from their techs, who showed up on time and called ahead. They came in, took photos of the problem, then took the TV down, took the back cover off (why?), looked at the guts for a minute, then decided to declare it a faulty panel and order a replacement. Then they slapped the TV back together and left it on its stand (no point in putting it back on the wall mount until it's repaired next week). Only problem is, the tech's rather enthusiastic use of the opening tool broke several retention clips on the back cover, keeping it from properly closing anymore - there's now a permanent gap around one side of the TV. It also rattles when you move it, which I'll grant you shouldn't be moving a TV this size around very often, but you also shouldn't have broken plastic loose in the TV. I caught this damage and pointed it out (how did they not notice it when setting it back up??) and they added a replacement back cover to their order. They'll be back next week to, basically, transfer my current TV's power supply and motherboard over to a new panel/chassis/back cover. From a supply POV this just doesn't really make sense to me: it would be cheaper and quicker for Samsung to just replace the entire unit as a whole, but I guess warranty service doesn't work that way. (Additionally, some of the side/edge bezels are slightly warped now from that opening tool. This should be remedied by the replacement parts, but what if they'd only needed to replace something internally? I would have been left with a dodgy-looking frame and broken back panel.) To summarize, I've had this TV less than two weeks and had picture quality issues, doubts about the build quality now, a service tech visit (with another one on the way), and almost the entire TV will be replaced. And of course the hassle and waiting involved with the warranty service. Now in the back of my mind I'm fretting about the replacement panel being even worse quality than the first, or having new problems of its own. There's also that feeling of spending $1,300 (after tax) on something that *immediately* needed repair, and will never quite be that new-from-the-store condition again. It's not a good first impression of Samsung's TVs. I do want to reiterate that for the most part, the picture quality, brightness, software, functionality, etc. are all pretty excellent but for the caveats of my problems, and I'd have to expect that most of the units out there are pretty good. Just want people to know that there seems to be (based on other reviews) a roulette-style risk with this model. Photos show the initial problems and the post-service damage. I will update this review following the repair(s) and if anything changes.

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      GaCa:

      Thank you for your feedback on the Samsung TU8000 Crystal UHD TV. I am very sorry for the issues you have encountered and understand your frustration. Your user experience is very important to us and will be shared with our teams.

      Should you wish to check the status of your repair or need any further assistance, please contact us:

      1) Phone: 1-800-SAMSUNG, available 8AM - 9PM EST, Mon - Fri
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      Again, my apologies for the inconvenience you have had.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Total game-changer!

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    We had a fairly large (65" class) HD (but not 4k) tv that we bought a few years back. I wasn't sure we really needed anything bigger or fancier - but we were remodeling our family room and the price was good, so I thought we'd go ahead and buy it with the possibility that we'd never take it out of the box. Then I saw one on display and thought, "Well, maybe we should go ahead and put it up and see if we like it." I mounted it on the wall, turned it on, set it up, and any thoughts of returning it vanished from my brain. All of the functionality that had previously required Apple TV and an Amazon FireStick were now integrated right into the TV itself. The larger size makes for a more comfortable viewing experience, even across the room. (I was surprised at how much difference a few inches makes!) But the biggest, most incredible difference is the picture quality. It has fundamentally changed the way programs feel. The picture is so sharp that it has an almost three-dimensional quality to it, as if you are actually standing there with the actors or athletes you are watching. Probably one of the best tech purchases I've ever made. I'd buy it again in a heartbeat!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrad

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This Tv has a great picture and works well with my Denon receiver it controls all the speakers perfectly and puts out great sound. I have a wireless keyboard that I use to surf the net using the Tv's browser and it is super fast. I use it as a monitor for my Mac and they interact seamlessly. The Tv comes with other channels some are found on Pluto Tv but it brings in other FREE channels quickly and cleanly, as well as my local channels, the Tv found and auto loaded all local channels as soon as I turned it on, the local channels were set and ready to go. All in all it’s a great tv and works with other electronics with great ease. I could have saved another $100 if I could have waited for the 4th of July sale.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Quality For The Price

    |
    Posted .
    Owned for 2 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    I’m usually a LG buyer but after seeing the Samsung series in the store, I decided to try out this series out. I’m glad I did. I absolutely love the TV. There is some getting use to with the remote functions which is the only reason I gave it a 4, but overall it’s a great TV for the price. I got mine on an open box deal and I was able to negotiate the price down a even more to what I feel was a great price. I usually don’t like open boxes but there was absolutely nothing wrong with it except the person was delivered the wrong TV. It sounds great without a sound bar, but if your a I got to really feel whatever sound comes from the TV type a person, you’ll definitely want a sound bar. However for those who don’t like all that extra bass, high action, floor rumbling sounds then the speakers on the TV will work perfect for you. I kept mine on store mode just because I like that sharp richness. I plan to get another one for my martini lounge room.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE PICTURE QUALITY IS AMAZING

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    VERY EASY TO UN-BOX, (FOLLOW THE BOX DIRECTIONS, SELF EXPLANATORY) The remote will have a deff learning curve from what we are accustomed to but there is info we haven't taken the time to read yet...I would highly recommend mounting on the wall, we did, well worth the extra time. I would also HIGHLY recommend having Best Buy deliver it. We took advantage of their delivery and it was so worth not having the worry of damaging it before we got it home.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent smart TV and the price was good!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Upgraded our TV to this 75 in TV from Samsung. We have been very happy with the picture quality and the home hub where we can get our Hulu, Netflix, HBO etc. Our last TV was Samsung also and it was good but we wanted a little larger TV and for some reason we could not get some of the apps. This new TV has everything we need and we have been very happy.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and Outstanding Customer Service

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I'll only be buying Samsung TV's from now on; I think they are the best on the market. And Best Buy sells them at fair prices and always have good stock. I had a 75" installed in my home and the Geek Squad in San Angelo were outstanding. They were communicative, on time, and answered every question we had in a kind and professional manner. The install went quickly and was done the right way. I can't recommend these guys enough. Thanks!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Let me start off by saying that for years I have been a fan on LG TVs and accessories. That all changed this year with my first Samsung TV purchase. The picture quality is UNMATCHED. I have had NO issues with this Tv at all and I could not be happier. I even purchased a Samsung sound bar to go with it and I can tell you it’s a must have! If you are on the fence about this TV.....don’t hesitate. It is soo worth it!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great image, sound, connectivity for the price!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Great image, sound, and connectivity for the price! Like everything, you can significantly improve the image by spending another $500 to a $1000. This TV is more than adequate for begginers and OK for intermediate viewers. You can use the support legs that come with it or install it on the wall as I did. You just need to make sure that the support on the wall can hold the weight of the TV. The fact that you can have different apps and use them on this TV without much effort is just fantastic! It’s connectivity to all the other Samsung gadgets is really cool!

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This is the first Samsung Crystal TV I have purchased. The picture quality if great. I would highly recommend this TV.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome quality

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This TV is used primarily for gaming and netflix and the picture is fantastic for both! Changing the picture modes really makes a world of difference for your preferences. The only negative is how sensitive the screen is when unboxing/mounting. You can see the areas that had pressure on it with the darkness in the screen.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!!!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    You can't go wrong with Samsung! We love the TV! The picture and sound are great! It's super easy to use. We've owned another Samsung TV for over 14 years and it's still going strong. Perfect fit for our living room! I would highly recommend giving this TV a try!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I absalutely love this TV.

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I wish I would have purchased two at the time. It is a very large slim TV. With a design base that makes it sturdy if you choose to not mount it. I do plan on eventually mounting it. It has an amazing clear picture. As well as really good features. To my pleasant surprise it has really good sound. I would and will purchase again.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love Samsung TV’s

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Bought this for my parents, glad I purchased when it was on sale. I love the picture quality but do wish they had a curved version. When at a side angle it’s not as clear so not everyone in the room will be able to enjoy. We had to alter some seats around to get everyone watching. I have always bought Samsung and their TV quality is great long term use. The voice feature is very annoying so turned that off first day

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
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