Customer Ratings & Reviews
- Model:
- QN75QN800DFXZA
- SKU:
- 10187641
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
to a friend
Sony Q800 LED TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have only had our new TV a few days but we love everything about it! The picture quality is amazing.
I would recommend this to a friendPremium cost, subpar build quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture for the 11 months it lasted. Then started to short circuit and have issues turning on. Got it finally exchanged and the new one then had screen issues. Took 4 months to get it completely returned and went back to Sony. Stay away from this thing!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Kelvin,
We appreciate you taking the time to let us know about your experience with Samsung’s QN800D TV. Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product teams.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
DO NOT BUY FROM BEST BUY!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’d give this review a triple zero star if I could. Bought this Samsung 10 weeks ago and it’s already broken!!!! Purple line going through the screen. This exact thing happened with our old Samsung tv but it was 8 years old. The purple line shows up and then within a few weeks the tv goes out. Very upset as I believed I added the extra warrantee on the order as I had added a lot of extras while purchasing this item online. Apparently it did not get added. Called Best Buy and they said there’s only a 15 day return period!!!! That is ridiculous!!!! Paid almost $4600 for everything and two months later they say I have to deal directly with Samsung now. Best Buy gets your money and then turn their heads the other way. I will never ever purchase anything from Best Buy again!!! And for Samsung, purchasing a top of the line (their best TV) turns out to be junk!!!! Don’t buy it!!!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .MIRenick,
It’s unfortunate to hear of your experience with Samsung’s QN800D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Missing Parts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was missing essential parts despite being open box. the one part needed to power the tv was excluded. Furthermore, customer service did not help, find a replacement part and suggested that I simply return the item for store credit. I'm extremely disappointed being that I enjoy purchasing appliances/electronics through best buy. I understand that certain items may be missing, but to sell a tv without a power source should not be allowed.
No, I would not recommend this to a friendgood tv but....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very little being broadcast in 8K so the advanced technology is underutilized
I would recommend this to a friendBrand response from Samsung
Posted .date,
Thanks for sharing your thoughts on this. While most 8K content is captured using cinema-grade 8K HDR cameras, most of this content is finished in 4K resolution, which is currently the highest resolution available in newer Blu-rays or DVDs.
The amount of 8K content available continues to expand – content platforms such as YouTube and Vimeo feature a great deal of 8K content, mostly focused on nature and travel. This is quite similar to the way that 4K content was introduced to the market.
Although your movies and shows may be in 4K resolution, please rest assured as your QN800C features Samsung’s Neo Quantum Processor 8K with AI-powered multi-layered neural networks to brilliantly upscale and enhance lower resolution images to 8K, regardless of the source. Every frame has 33 million pixels that provide an incredible sense of depth and clarity.
To provide you with the best viewing experience, we recommend connecting external devices (like a Blu-ray Player) with HDMI cables, as this type of connection offers the best picture. Although all content resolutions will upscale, 4K content will provide the best picture quality. The TV will upscale as best as possible any content sent to it.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Died after 20 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.20 days after buying from BestBuy tv does not want to turn on. Can’t return it cause of the 15 day return policy. Had to call Samsung and they agreed to fix it under the manufacturer warranty.
No, I would not recommend this to a friendGreat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture great like 3d will by one for man cave
I would recommend this to a friendonce a good tv but now its junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase Samsung products. They have tried to wiggle out of their 1 year warranty. They want to do a refund that can take no less than 30 days and meanwhile you're out a tv for that time period.
No, I would not recommend this to a friendBrand response from Samsung
Posted .It’s unfortunate to hear of your experience with Samsung’s QN800D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist