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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 80 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers appreciate the 85” Class Q80D Series QLED 4K Smart Tizen TV (2024) for its picture quality. Reviewers highlight that the picture quality is excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-2 of 2 reviews
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Samsung 85 qled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is good when sitting directly in front of the TV change your angle and it starts getting gray very disappointing

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Viper,

      We appreciate your feedback on your Q80D TV’s image when viewing off-angle. Your TV is designed with a Wide Viewing Angle designed to let you see the full picture with brilliant color — no matter where you're sitting. From our 55” QN90D Neo QLED Series on up, our models feature Ultra Viewing Angle allowing you to see every detail at any angle. Ultra Viewing Angle gives you the consistent detailed picture, even when sitting off to the side.

      Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 2 out of 5 stars

    suspect foul play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's ok. having some intermittent sound distortion issues. I've been told it's a new TV but I keep getting the feeling it's a remanufactured one. personally after having it for awhile not worth the price I paid.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      AllenL,

      We appreciate your review of Samsung’s Q80D TV. So we can better understand the issues you’re experiencing and provide you with assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung