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Customer Ratings & Reviews

Your price for this item is $285.99
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The comparable value price is $2,199.99

Customer reviews

Rating 4.7 out of 5 stars with 474 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 85” Class QN85C Neo QLED 4K UHD Smart Tizen TV's picture quality, vibrant colors, and ease of use. Many appreciate the TV's excellent quality and reasonable price for its size. However, some users find the remote control less than ideal and the operating system could be more intuitive. Overall, the positive feedback on picture quality and ease of setup outweighs the negative comments regarding the remote and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-3 of 3 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Operating system, Remote

    Rated 4 out of 5 stars

    Happy owner....

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, the picture quality is really stunning, and it does it all without using as much energy as my old 65" TV... it loses a star because of the Samsung operating system which is not super intuitive and the remote controls are just 'ok'.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Operating system

    Rated 5 out of 5 stars

    Beautiful picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture! Delivery was great, set up and wall mounting was fairly easy as long as you have two strong people. Sound is average but is easily fixed with a decent sound bar. My only issue was the Tizen operating system once stopped working for a few hours. Couldn't stream anything even though there was nothing wrong with my internet connection. Not sure what that was about, but the next day it was fine and has been ever since.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv quality
    Cons mentioned:
    Operating system

    Rated 1 out of 5 stars

    Samsung broke the O.S.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound are excellent. The quality of the tv and it's hardware are excellent. The O.S. the tv has its absolute garbage. It was working pretty well with only an occasional issue, that all changed with the latest update. Now if you watch a show and come back to it later the TV has to be hard reset otherwise the apps lock up and do nothing. At first i thought it was the amazon app but it did the same thing with the Samsung one and every other one. Not sure what Samsung did but it's made the TV a royal pain to use. If it didn't do this is give it 4-5 but the tv is absolute crap functioning this way and it's slowed down the loading of all apps as well. Don't spend your hard earned money on this TV. Find one that isn't crippled with a poor O.S.

    No, I would not recommend this to a friend