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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 474 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the exceptional picture quality of the 85” Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024), praising its vibrant colors and ease of use. While some users noted the TV's weight and potential glare issues, many also appreciated its impressive features. The remote control received mixed reviews, with some finding it less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 474 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Big Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very big clear picture & fills the room with theatre style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product good customer service good delivery service thank you

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a amazing great quality with state of the art picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vivid colors, real black. Everything you want from an OLED without ghosting problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture, Easy use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love samsung and havent had complaints about them ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The boys were kind and they delivered the TV to me in good condition. Excellent work. I recommend them. I m very happy with the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing so far and I sit 12ft away from tv from the couch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3D picture not at all accurate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had my 85'' TV for a day so far, but here are a couple thoughts. I used the height calculator from Samsung to figure out where I wanted to put my holes in the wall. I used the 3D picture to see where the bolts would go on the back of the TV. The online pic is at least 9'' off of where the bolts would go on the back of tv. Now I have to go through the whole process of drilling and poking holes in my wall, and I'm sure I weakened the 2x4 in the process. My next issue is with the internet speed. I'm getting pixelation with much of my video. While doing speed tests with my phone and computer, I have speeds of 450mbps. When doing a test with the TV, the highest I've reached was 99mbps wired or not. One last thing, I've been doing a lot of tweaking, but I'm having a hard time getting the whites to not be completely blown out. It could be the broadcast though as I'm watching and taking during a football broadcast.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Jason,

      We appreciate you taking the time to let us know about your experience with your QN90D TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    85 inch is the way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great prices and friendly staff i was in and out in under 30 min

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and Great Best Buy Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the new tv. Installation and setup was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    BestBuy Service - Terrible!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is review about BestBuy service not about TV. TV jf this model - Great! BestBuy Service - Terrible!!! I ordered online this 85-inch TV Open Box in Excellent condition. It was listed as being in perfect condition, in original box and all accessories should be included. I rented van specially to pick it up this tv. But when I arrived to pick up, they handed me the TV without box, no power cable, no remote, no stand — nothing, just tv! Why list and sell something that you don’t actually have? Complete waste of my time and money. Extremely disappointing experience!!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      ViacheslavV,

      Please know you are leaving a review and 1-star rating for the QN90D TV, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.

      Should you have questions on the TV itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Samsung 85” tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just gonna say what everyone else is thinking. For context the remote with this tv doesnt have the ability to interchange batteries like other remotes instead it has a little colar cell on the back to passivley charge while you lay the remote upside down to catch sunlight coming into your house, also is able to be charged with a type C charger. The TV is 4 thousand plus dollars and they dont give you a charger to charge the remote, you either gotta buy your own, already have one, or just let it charge with the sun. For a 4 thousand dollar tv it better come with a dang charger if im not able to change my batteries. Is this too much to ask? Is this a joke for real?? I wouldnt bother, just get a nice big tcl or whatever else. Name brand means nothing these days. These companies get away with too much of this nickle and diming crap.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Vorp,

      Thank you for sharing your thoughts on the Solar Cell Remote - we'll be sure to pass your feedback along to our internal teams.

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Hot Garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Hot Garbage of a TV , Samsung has lived upto its hype. For the first time ever i tried having a samsung tv after never using one . Looks like Sony is the way to go. Was working great until suddenly this happened -

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      RaghavaK,

      We appreciate your review of Samsung’s QN90D TV. So we can better understand the problems you’re experiencing and provide you with troubleshooting assistance or warranty service, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Don’t buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV stopped working. No picture or audio. Didn’t even last 1 month.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      FernandoV,

      It’s unfortunate to hear of your experience with Samsung’s QN90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Brightness, Picture quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great TV but heavy as heck…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV…but heavy…make sure you have at least 3 people to lift TV onto a mount. The tv weighs about 96 pounds. Great picture and brightness is perfect for a room that has multiple windows.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best TV experience ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot believe I never thought to invest in a great brand and product! This TV delivers on quality, picture, design, 4k, brightness, and all the above features you can think of. It gives the best quality image in 4k and gaming I’ve ever seen. You get to see all the smal details of rain, shadows, flowers, and background images to the fullest. The TV was very easy to hang with a recommended TV mount as well. Customer service was top notch and very knowledgeable of each TV and their features.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Samsung 85" Class QN90D

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Samsung 85" Class QN90D Series Neo QLED 4K Mini-LED Smart Tizen TV from BestBuy, and I’m absolutely thrilled with it! The picture quality is stunning, with vibrant colors and deep blacks thanks to the Mini-LED technology. The 4K resolution is crisp, and the Neo QLED panel delivers incredible brightness, making it perfect for both bright and dark rooms. The Tizen smart platform is super intuitive, with seamless access to streaming apps like Netflix and Hulu. The gaming features, like low input lag and 120Hz refresh rate, make it a dream for my PS5 sessions. The 85-inch size is immersive, turning my living room into a home theater.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Best TV you could own for a decent price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Words can’t do justice to how incredible this TV is. For the first time I feel like I truly have one of those perfect TVs that you see on the Best Buy wall. The Smart AI features do a great job detecting what type of media you are using the tv for and make needing adjustments almost obsolete. I have yet to have anyone enter my home since having this TV that hasn’t stopped and Wowed at the brightness and just overall incredible picture quality. Getting this model as new models come out was perfect timing and gave the opportunity to pay a fair price for an incredible flagship level TV from Samsung! Couldn’t be happier with my purchase if you get the opportunity go for it you won’t regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality, Viewing angle

    Rated 5 out of 5 stars

    Samsung 85" QN90D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the image quality, viewing angle and brightness. Thin bezel, good tv.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Super bright and great all around TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is awesome! Super bright, colors really pop on it and does awesome in bright rooms. Only negative i could think of is the tizen operating system isn't as user friendly as the Google OS but you could always plug in a Chromecast.

    I would recommend this to a friend
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