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Customer Ratings & Reviews

Your price for this item is $2,999.99
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The comparable value price is $14,999.99

Customer reviews

Rating 4.1 out of 5 stars with 8 reviews

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75%
would recommend
to a friend

Customers are saying

Customers are satisfied with the large screen of the 98" Class Neo QLED 4K UHD Smart Tizen TV (2021). One customer even said, "So nice to have the biggest TV on the block."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    98” is big big big!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife bought this tv for my birthday! Got it for 12,900 when it went on sale! 98” is a must! It’s like having a movie theater in your living room! The picture is over the top! It’s a lot of money but can’t imagine not having this on our wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Price was a bit expensive. Team that installed it did a fantastic job

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Big boy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to have the biggest TV on the block. Super clear picture.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken Screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV showed up with a broken screen. Best Buy could not get another one to replace it. The TV must be discontinued so Samsung should tell the customer that before they buy them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JoeB,

      We appreciate you sharing your delivery experience and having received a damaged unit. We recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.

      Should you have questions or concerns on usage or setup of your TV once your issue has been resolved, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Go big or go home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my front room to replace a Samsung 85" neo 90A it's just magical, so large and crisp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Last big tv you'll never buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best TVs on the market hands down. Pricey but definitely worth what you're getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Might Get Two

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this TV!! Wasn't sure it was the right choice but it was a wonderful addition to my guest bathroom.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Display failed after 5 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display failed after 5 months with streaks and blinking.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      AbeR,

      It’s unfortunate to hear of your experience with Samsung’s QN90A TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/QN98QN90AAFXZA/

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Customer reviews from Samsung US

    User rating, 4.6 out of 5 stars with 1020 reviews on Samsung US.

    See all Samsung US reviews
    Samsung US
  • Customer reviews from Samsung New Zealand

    User rating, 4.9 out of 5 stars with 10 reviews on Samsung New Zealand.

    See all Samsung New Zealand reviews
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