Customer Ratings & Reviews
- Model:
- NV51CB700D12/AA
- SKU:
- 11792098
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
- Pros mentioned:Ease of use
Double oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how easy it is to clean on the outside. It has every feature you possibly need. So happy with this appliance
I would recommend this to a friend Oven and microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I llike this microwave and oven in air fryer also that is good
I would recommend this to a friendNot the best.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is a little bit complicated to be used, even though has many features it doesn’t heat up enough unless you add more time to it, however the oven seems to work well so far.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dans, we understand your frustration with the difficulty of cleaning the exterior panel of your fridge, as well as the unclear or missing pictures. We are here to help.
Please refer to your user manual for the troubleshooting steps if your microwave is not heating. Turn to page 82, "Heating, including the Warm function, does not work properly."
User Manual
https://downloadcenter.samsung.com/content/UM/202502/20250226160107893/O_01._NQ70CG700DMT_AA-04_IB_FULL_NQ7000C_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150435907) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Overall performance
The best oven combo yet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great oven . Should have bought this when it first come out
I would recommend this to a friend Wall oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The call was great. I really love the features and the display is very sleek
I would recommend this to a friend- Pros mentioned:Ease of use
Bespoke double wall oven
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wonderful product Lots of features. great look and very easy to operate
I would recommend this to a friend Samsung microwave and oven combo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful equipment and so far flawless operation.
I would recommend this to a friend- Pros mentioned:Ease of use
Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great choice. Convenient features and easy to set. . Modern design
I would recommend this to a friend - Pros mentioned:Ease of use
Very smary
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks beautiful and easy to use. Love bespoke design.
I would recommend this to a friend - Pros mentioned:Ease of use
Best smart walk oven
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks beautiful and easy to use. Smart oven and easy to clean
I would recommend this to a friend - Pros mentioned:Ease of use
Wall oven
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice sleek easy to use both microwave and oven
I would recommend this to a friend Microwave oven Combo by Besong
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy keeps you well informed with all the details of your order and delicery
I would recommend this to a friendPerfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Not only is it beautiful the features are incredible.
I would recommend this to a friendDont walk, RUN away from this oven!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This oven SUCKS! We’ve had nothing but trouble with this oven. Turns off constantly with an error message every time. Weve had a repair company out three times, and it was unsuccessful each time. This is all within the 1-year warranty. Fighting with samsung to get it refunded.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand how disruptive and exhausting it can be when an oven repeatedly shuts off with error messages, especially after multiple service visits within the warranty period. We’re here to help guide you toward the next steps for resolution.
Please follow the instructions on page 82 of the user manual under the subtopic "The power turns off during operation," to address the unit turning off during operation.
For guidance related to error codes, proceed to page 87 and follow the guide that is related to the error code that you are seeing.
User manual
https://downloadcenter.samsung.com/content/UM/202502/20250226160107893/O_01._NQ70CG700DMT_AA-04_IB_FULL_NQ7000C_EN.pdf
Should you need further assistance, you may contact us through the following channels:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151720152) to help our team pull up your information.
Thank you!
^Joshua
Fancy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fancy and modern look for a microwave an oven looks amazing
I would recommend this to a friendNever buy appliances from Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on 12/02 and was told it was in stock and would be delivered on 12/30. On 12/22 it was delayed to 1/11, on 1/05 it was then again delayed to 2/28 and I cancelled my order. If you read through reviews on Best Buy this is typical. I will never buy appliances from Best Buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand that your purchasing experience can be frustrating.
We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that
better fit your needs.
Thank you.
-Angelica
- Cons mentioned:Oven door
Awful
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waited 2 months for it to arrive. They installed it and the oven door got locked after 2 days. We called Samsung and they sent people over to solve the problem TWICE and they were not able to fix it. That being said we waited weeks for “the most experienced person “ I am extremely frustrated and disappointed with this purchase. It was not a cheap product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi FayrouzA,
We would like to assist you further with your concern. Kindly let us know more about the wall oven.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147493590) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very good quality product that is very nice to use.
I would recommend this to a friendbespoke wall oven
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.impressive look- white beautiful glass installed in renovated gray cabinets.
I would recommend this to a friendDelayed delivery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes more than three months for delivery, I'm still waiting for it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear valued Bestbuy client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store.
Have a great day.
-Ernest-
