Customer Ratings & Reviews
- Model:
- NSG6DG8500SRAA
- SKU:
- 6568980
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Ease of Cleaning
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the Bespoke 6.0 Cu. Ft. Slide-In Gas Range's air frying capabilities, ease of use, and stylish design. Many appreciate the variety of cooking options and burner sizes available. The range's attractive appearance is frequently praised, making it a welcome addition to any kitchen. Positive feedback highlights the appliance's overall functionality and user-friendliness.
This summary was generated by AI based on customer reviews.
Not the best buy experience i used to love.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what i expected. Plus de the delivery contractor was the worst experience, tried to treat me as a dumb comsumer not a costumer. I called best buy to complain and there was not follow up or anything very dissapointed. The delivery team brought it damaged.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
BEAUTIFUL
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new stove, so many options for cooking and maintains the heat evenly
I would recommend this to a friendTerrible experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ordered the range on 7/5 for delivery on 7/15. When it didn't arrive on 7/15 I went to the store only to be told there was no delivery order put in, despite having 2 pieces of paper showing the delivery was ordered and confirmed. The manager then told me the earliest we could get it was now 7/27, so I told him I would pick it up on 7/16. When I arrived on 7/16 I was told the order had been cancelled. I tried to re-buy the range but because the manager (different manager) couldn't give me the sale price, I then canceled the order, and was told they didn't even have the item in stock. The next day, I checked my credit card statement and the refund had not been put on my card. It took another manager two days later to finally cancel the transaction and get the money put back on my card.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We know your disappointment with your overall purchasing experience.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 to assist you better. Call 24 hours a day. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Terrible experience with Best Buy!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted a range with lighted dials, the salesperson assured us this model had them. Upon delivery model had no lighted dials. Spent hours on the phone and stopped at store. They say I can get a range with the dials they promised for $400.00 more. I am extremely frustrated at this point.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand your frustration with your overall experience purchasing the range.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 to assist you better with the correct range you want. Call 24 hours a day. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Horrible Best Buy non Customer Service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy absolutely horrible customer service. This item went on sale and they refused to honor new price. Stove is still in the box and we will be returning just because of Best Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Not cooking consistantly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it is cooking on one side of the oven more than the other. Continuing to test.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We would like to assist you further with your concern.
Should you need further assistance with the range, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148420042) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
