Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $479.99
Clearance
The comparable value price is $599.00

Customer reviews

Rating 4.4 out of 5 stars with 261 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the Chromebook Pro 2-in-1's ease of use, impressive screen, and light weight, frequently praising its portability and long battery life. Many appreciate the device's size and attractive price point. However, some users noted concerns about the keyboard's feel and the quality of the speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 261 reviews
  • Rated 2 out of 5 stars

    Still quirks despite many complaints

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy this kind of laptop at first because I'm used to having a PC with so much leeway for downloading programs while the chromebook limits you to certain available apps that are compatible with chrome. I did a lot of research about this in trying to decide if it was worth it to give all of those options up for a generally virus free computer. I also was very enticed by the idea of it being a laptop/tablet. That was really the selling point for me. With that said, after having owned it for several months now, it is clear to me that chromebooks have a specific issue with auto-capitalization across the board. I'm talking ALL CHROMEBOOK SYSTEMS. I wish somebody had wrote this review before I bought mine because I wouldn't have bought it had I known that the system has had this issue for years and the new models haven't fixed it yet. For example: when you download apps like hangouts (or someone else on my forum mentioned that Facebook does the same thing for them) it will auto-capitalize Every Single Word In A Sentence Like I Am Doing Now, Regardless Of If The Auto-caps Is On Or Not. I'm writing this on my phone so I intentionally did that and it was just as difficult and annoying to do as it is to try to NOT do on my chromebook. People have mentioned in my forum that it has been happening for years with chromebooks and I bought this version which is super new so I'm surprised they haven't addressed it yet. Here is the link to the chromebook community question forum that I originally wrote in with other links to the bug within it.. check it out for yourself before you buy.. https://support.google.com/chromebook/forum/AAAAmKCdEuseddvqoduWJA/?hl=en

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Screen Display

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to run every program that I needed to online and off-line there was nothing you could not do, extremely high-quality finish and absolutely Amazing high-quality display on a par with retina screen displays.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Device is exactly what I need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't give it 5 stars, because I haven't had too long. Maybe after 6 months I could give a more detailed review. But I'm satisfied with my purchase so far and I can't complain

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 1 out of 5 stars

    Broke after one year

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my freshman year of college. It was very light and easy to use, but eventually it would just shut off and not come back on. I was working on a paper for a class, luckily on google docs, and the device just went black. It was fully charged and would not turn back on after several attempts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Has a good feel to it. Light, but solid.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned after reading Chromebook information that it would not perform the way I needed it to. I have been pleasantly surprised. The Samsung Chromebook is able to do everything I am asking of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer, but Chrome OS is still limited

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware itself is great (the res. on the screen was amazing), but there is still a lot you can't do on a chromebook. You can have it as a secondary device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light & FAST

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instantly boots, touch screen very responsive, works wonderfully in tablet, tent, or laptop mode. Extremely light and beautiful design

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amost a Five

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I did not give it five stars is the absence of keyboard back lighting. If there was such thing as a MacBook Chrome Book, this would be it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good in runs well! My only complaint is that is does have some trouble with internet from time to time, but all I have to do is wait like 30 seconds for it to reconnect again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for my hp laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first chromebook. Though it lost some windows features, I love the fact that it turns on like an Ipad, worked like a laptop and as advertised, this is less prone to virus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product for what i want it for.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this tablet so that i would not have to use my desktop or phone for most of my computer chores. it does make it easier to see as i have visual problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Chromebook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give 5 stars but the Chromebook plus had crostini support allowing Linux app support while the pro does not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact but packs a punch!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it is not as big as my laptop. It is easier to use, not as heavy to carry, can function like a tablet and has all the functions I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome, very reliable and well known for the brand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend it. It has organized the entire way in which I use a lap top, but the fact it has optional stylus, unbeatable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Even better than the Plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen resolution, plus the stylus and apps. 2 issues, it could use a better trackapd and low audio quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer to take anywhere

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is small and lightweight and makes it easy to work from anywhere. The screen is clear and the tablet function is great too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent for a Chromebook, but

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much software is unavailable for Chromebooks. The updates have been trivial as if the developers think of it as a large phone. Sold after about 6 months. Solid build quality and reliable with plenty of hardware performance for what it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a great resource to my daughter. She uses it for her schoolwork, and she uses it for every class. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is what my daughter needed for school. It was surprisingly thin and proccesses loaded quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding computer!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely satisfied with this computer and the functionality. I highly recommend this product.

    I would recommend this to a friend
Sponsored