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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 178 reviews

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Rating by feature

  • Quality

    Rating 2.6 out of 5 stars

  • Value

    Rating 2.5 out of 5 stars

  • Ease of Use

    Rating 3.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the Family Hub 2.0 refrigerator's smart features, particularly the Family Hub, which they find visually appealing and functional. They also appreciate the design, music capabilities, and screen quality. However, some customers have concerns about the ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 178 reviews
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need more knowledge of this product will get more knowledge in the next few days very smart refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge with cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this fridge. The counter top depth works great for my kitchen. The screen is very user friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can look inside the refrigerator from the app when I’m at the grocery store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To advanced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the flex zone and the camera, I’ve had other brands of fridge and this is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge and all bells and whistles. The ice maker is a bit noisy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Neat addition to the kitchen. Works well for shopping lists

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for anyone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! It has all the features I was looking for...shopping list, viewing inside from a convenient app or on the display, even a recipe app for those moments when we're just wanting a little different from the day to day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good fridge nice big ipad to play with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using this fridge, it keeps my food nice and cold, I like the feature that allows me to pick whether I want a freezer or a fridge to keep it nice and cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator and user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product did not fit my space but I had to have and I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it. All the bells and whistles. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Music

    Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great by when we completed our remodel! It's great to turn on music while cooking and you have your recipe right in front of you. The kids love the notes i leave before school and over all the features are great!

    I would recommend this to a friend
  • Pros mentioned:
    Music

    Rated 4 out of 5 stars

    Good =)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy to get this high tech refrigerator, it is pretty cool to be able to listen to your music in the kitchen with no additional devises

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a samsung fan for everything from electronics to phones for a long time. Samsung did not disappoint with there appliances ! We purchased an entire kitchen collection and are extremely happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    sleek and techy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is sleek, has top technology and is energy efficient. I am in love with all of the features especially playing music while I am in the kitchen. Only downside is it has a small ice maker

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    21st century fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My my family loves this fridge. We leave a note for each other we can look up recipes and watch videos on YouTube. I highly recommend this Fridge to anyone looking to upgrade.

    I would recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product but is a drain on the WiFi .... need a way to hard like it into Ethernet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and innovative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is out of this world. Like nothing else on the market. Not only does it do what any refrigerator can do, but the one bottom section can be used as either a freezer or refrigerator. For someone that has a separate stand alone freezer, but never enough refrigerator space, this is the perfect solution. Great for being able to leave reminders on the message board (which can be checked via the app as well) but can even watch TV using the mirror from any Samsung smart TV. Yes, it also has a small speaker so you can hear messages and the tv, or anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for family entertainment and time sa

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of allowing the whole family to write on the grocery list on the fridge and then having it available on my phone. The option to view inside the unit while I'm at the store also helps when I couldn't remember how much milk or juice was left. Makes life easier. Being able to search for recipes or listen to music all in one place is a luxury that keeps the family united in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Great refrigerator, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator, easy to use, lots of great features, making shopping for groceries easy, love that you can see what you have on stock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fingerprints Fingerprints Fingerprints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technology is great and the look is fantastic. The advanced technology could have been better used at figuring out how to avoid fingerprints. I have owned stainless steel appliances for over a decade and I have never had an appliance that attracts fingerprints the way this refrigerator does. Be prepared to clean fingerprints EVERY SINGLE DAY. Other than that I love it.

    I would recommend this to a friend
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