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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 108 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the Galaxy A20's camera quality, ease of use, and screen size. Many appreciate its long battery life and the ample features it offers at a reasonable price. Positive feedback also highlights the phone's sufficient memory capacity. Overall, the Galaxy A20 receives praise for its user-friendly design and valuable features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 108 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great phone for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price, easy to use, camera is okay.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Really bad, Samsung has lost its way....again !!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst phone that I have ever owned and the last Samsung product of any kind that I will ever own !!!! Samsung has not made a decent phone since the galaxy S9 the last two series of phones have been gone from poor to horrible disappointments. Pros: it does make a nice watch it will play mp3 it makes a nice paper weight Cons: slow performance poor internet connectivity constantly locks up and freezes If you need an android phone try Motorola or Lg they both offer better performance and value.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy A 20 Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the amazing budget phone. Very Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get my phones from Best Buy. Best service, great selection and they make it happen. Never, never go to a phone store. Not productive and BB always has good deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Busy Business

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Galaxy A20 is Phenomenal I just don't understand why it's taken me SO long to be a happy owner sooner. The phone keeps up with my fast pace and Reliable! The store clerk was very patient and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic but good phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my son. It is a little slower than my old S9, but it works well enough. The battery seems to last longer than the S9 too. If you are in the market for a basic phone check it out, or the A51.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this phone is a good purchase, especially for someone on a prepaid plan that doesn't want to fork over $800 for a more premiere-branded phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a teen

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As any parent, my son needed a phone but I did not want to buy an active teenager a $1000.00 phone. Found this phone at a very reasonable price and my son loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For an 85 year old!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother in law and it works great for her - easy enough but not a dumbed down version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it so far. Only had it a few week.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than my s4. Haha. But, honestly, really like it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I've had

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have this phone, so much better than my last one. Just which it scanned QR codes because the apps are not ideal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and value

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those who don't want to spend $1000 for a phone, this does everything you need. I would purchase this phone again, no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ordered this phone. Recieved it 3 days later!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Was an easy process to switch from old phone to new. I would recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still learning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning all functions..maybe because I am old

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic smartphone.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my elderly mom who doesn’t need anything fancy but still wants Internet and apps. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    8 months, so far, so good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone who is really hard on a phone, and tired of spending top dollar, this is a decent phone for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a replacement for the exact one I broke. Lots of storage space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A20 phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I made this purchase. Highly recommended. Cant go wrong with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Starter Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the phone for 2 kids. Good starter phone. All the functions that they need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone first price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good phone especially for the price. Fingerprint reader is on the back of the phone. I found that a bit wonky, but no real complaints.

    I would recommend this to a friend
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