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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 275 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Galaxy Book3 360's impressive performance, lightweight design, and convenient size, making it highly portable. The responsive touchscreen and solid battery life are also frequently praised. While some users noted occasional fan noise and heat issues, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 275 reviews
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply my favorite laptop ever, and ive owned many.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main thing that stands out on this laptop is the AMOLED display. Extremely vivid and great colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what i was hoping how i could utilize the laptop with my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My hubby love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hubby love! No returns lol. He's been enjoying it. Size everything is perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using it so far so good. But i need to use it for a longer time to know whether it is good or not.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint sensor, Heat

    Rated 1 out of 5 stars

    Too bad

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too good not recommendable fingerprints is not working properly And too much heat and not able to Handle couple of tabs at a time The Boating is not gooo

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello AshokC, thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy Book3 360. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Take a moment to review, "Keep your Galaxy device at its normal operating temperature" for some great tips on keeping your device in tip top shape. Without having more information available regarding what you may be experiencing with your fingerprint scan feature and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Does everything I was looking for and then some!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy book3 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an amazing product, just wish i would have gone with the pro for the resolution of the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. Links with tablet phone and even my tv perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This notebook is the best!!!!!! I recommend!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, has everything what you need for a work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, looks great, but battery life isnt long

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Galaxy book 3 laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is ok not that great. Need a better performance at this price.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Mohammad, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book3 360. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having any details available regarding what you may be experiencing with your Galaxy Book3 360 and without being able to ask you any follow up questions to probe further, I suggest contacting Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being an unwavering Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Purchased Open Box - Excellent but had to return

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item Open Box - Excellent. It arrived in a Best Buy box that was sealed. However, inside of that box was another box which had its seal broken. The laptop was missing the charger. Also, when I opened it, the Windows login screen had the previous owner's account still on it. Apparently Best Buy failed to factory reset the device. I did not have the password, obviously, so I could not use the laptop. I had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this galaxy book has degraded over time and its trade-in value came down from $999 to $130 in 1.5 years how is that possible? suddenly starts hanging....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one year ago and now it is saying all boot options tried. Should have stuck with an Apple

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wont charge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title says it all used once and went to charge it and it wont

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day ZacharyT, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book3 360. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Unlike desktop computers, laptops need to be frequently charged since they have an internal battery. If your Samsung PC will not start or turn on, it probably needs a quick charge. On the other hand, if the laptop is not charging or the charger doesn’t seem to be working, or you have a desktop with power issues, then you’ll need to check the power source and some other possible causes. When you have the opportunity, please take a moment to review "Samsung PC does not start, power on, or charge" to help resolve what you may be experiencing with your Galaxy Book3 360. If you have any questions for us afterward, let us know by contacting Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Worst condition laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible customer service from the store I bought it from

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad display

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad computer display stopped working after a month

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Mike, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book3 360. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. There are many reasons your screen could go black or blank. If this is occurring with your Galaxy Book3 360, take a moment to review "Samsung PC has a blank or black screen" to help resolve what you may be experiencing. If you have any questions for us afterward or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being an unwavering Samsung customer. - Debra Samsung

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    excellent small computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good little laptop - just what I wanted for home and travel. Has good ram and ssd, screen excellent. The 3/4" black area all along the bottom of the screen could have been put to better use. I'm keeping it for a good long while.

    I would recommend this to a friend
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