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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $1,249.99

Customer reviews

Rating 4.6 out of 5 stars with 278 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Galaxy Book3 360's impressive performance, lightweight design, and convenient size, making it highly portable. The responsive touchscreen and solid battery life are also frequently praised. While some users noted occasional fan noise and heat issues, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-278 of 278 reviews
  • Rated 1 out of 5 stars

    Worst condition laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible customer service from the store I bought it from

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad display

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    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad computer display stopped working after a month

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Mike, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book3 360. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. There are many reasons your screen could go black or blank. If this is occurring with your Galaxy Book3 360, take a moment to review "Samsung PC has a blank or black screen" to help resolve what you may be experiencing. If you have any questions for us afterward or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being an unwavering Samsung customer. - Debra Samsung

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    excellent small computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good little laptop - just what I wanted for home and travel. Has good ram and ssd, screen excellent. The 3/4" black area all along the bottom of the screen could have been put to better use. I'm keeping it for a good long while.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Its noce

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice build quality and has power to edit and can handle indie games

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Works Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the 2in1, it works great. Its also the lightest I've come across, so thats a plus too. Its no gaming computer, but it does what its intended for very well.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at great price, very light weight and very thin looking personal laptop that can be used as a tablet that I love

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Samsung Galaxy Book 3

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop exceeded my expectations, its design, processor speed and tablet function are AWESOME I recommend it to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Samsung Galaxy Book3 Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, enjoy backlit keyboard. Fast start and reboot. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Light and powerful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for day to day use but can also handle heavier workloads just fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Functions good, design kinda sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great with all the programs I need as a stem college student, however, 2 years in and the hinge on my computer snapped after taking notes on it in class. I was never told to watch out for this, apparently this happens with the newer, thinner computers because they are “skipping out on heavy parts” as the person at the help desk put it. I constantly flip mine into tablet mode to take notes and back to do things like code and write essays. I wish I would’ve known how common this was before I bought it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good laptop but not satisfied with the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery backup is around 7 hour with normal work using 40 percent of brightness and laptop freeze sometimes...these are the complains I have

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an android user and this Samsung laptop dovetails along with my phone perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but mighty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size, love the built in USB, responds well. Easy to setup and navigate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid and Versatile Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some cooling issues, very versatile. Includes enough ports for added storage and increased connectivity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast but Sensitive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast operating, but has a high sensitivity with clicking and randomly clicks on icons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love Best Buy, opportunities we turn down

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you appreciate the excellent customer services

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Laptop review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Well designed. I am very happy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not really a good laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't function as a laptop as promised so I returned it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there AtillaT, thank you for sharing your experience with your Samsung Galaxy Book3 360. We always love helping our customers align their chosen device to their specific needs. Without knowing what you are looking for specifically with your laptop in terms of software or other features, we hope you have found a device that does meet these needs. We do our best to list out the specs of all of our devices online and have the Samsung Support Team available to answer any questions you may have. Thank you for being a Samsung customer. -Elizabeth Samsung