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Customer reviews

Rating 4.6 out of 5 stars with 435 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Galaxy Book4 Pro 360 for its amazing overall performance, excellent screen quality, and fast processor speed. Many users appreciate the good battery life, lightweight design, and portability. Some customers have noted minor concerns regarding potential overheating, speaker quality, and the amount of RAM. Overall, the laptop is well-received for its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 435 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    in depth review on galaxy book4 pro 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i honestly love this laptop and the hardware deserves a 5 star, feels super premium and worth the money especially if you are someone in need of a 2 in 1 laptop. the computer itself runs super smooth and the thumb recognition is super accurate and never has failed me, another 5 star. ONLY flaw which is opinion is that the computer has a lot of samsung apps pre built into the laptop if you dont mind them then it is not an issue for you. Battery is also spectacular on it, although it wont last you the whole battery life advertised, it can last you 6-7 hours if you opimize your battery effieictly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung Nice Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer have had it long enough to recommend. Very pleased with battery life not days but plenty of hours for pickup and go and plug in during the day to top it off.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this and I’m already in love! So easy to setup and use. Very clear screen and much bigger than my last laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Samsung laptop computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, great color, fast, àble to scan, email, fax and print quickly. Wireless don't need plug to printer

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great computer for office work!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer definitely is high quality and has been a huge upgrade from my Microsoft. I would highly reccomend this, it is very fast and light, plus it is very easy to use. The style reminds of a MacBook Pro because of how sleek it is which was another thing I like about it. I have never had any issues with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Top Quality Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went laptop shopping at my local BestBuy and tested out a few laptops that were on display. Overall, this laptop had the best screen out of all the display laptops that I tested at the time and looked the best. The keyboard can be super hard to type on at times because the keys are so flat, but overall a really great product right out of the box. The best part of the laptop was definitely the quality of the screen, it is very vibrant and easy to see even in low lit conditions.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Book4 Pro impresses with its stunning OLED screen, excellent build quality, and genuine all-day battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect perfect perfect Perfect perfect perfect Perfect perfect perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing laptop. Every little detail of this thing is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value at the sale price. Beautiful screen. Fast processor. Love the keypad as part of the keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 4 out of 5 stars

    A stand out laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible screen clarity, light weight with solid processor. You get the ability to connect external equipment with the benefit of all the features of a tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy book 4 pro 360.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with the Samsung galaxy book 4 pro 360, I got it on sale at best buy for $899 new in box. Outstanding Amoled hdr display, storage and build. Sound is loud and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new laptop!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant how to replace my Lenovo that crashed & could not revive!! Went to Best Bu on Old Country Road where I’ve purchased items before. The sales Rep was great!! Knowledgeable, offered several options, narrowed it down to the one I purchased, showing me all the different features I never would have thought of having!!! I absolutely love my Samsung laptop & all the features it has!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Big laptop!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very amazing laptop!! I love everything about it especially how big the screen is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast 155H, great drawing hardware, bad software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has become the only licenser of Wacom pen tech left among PC OEMs. Everyone else has moved to Windows MPP pen tech, the same one that the Surface Pro line uses - presumably due to licensing costs and low demand. So this device warrants a premium for that reason alone. If you do not need near-professional quality drawing accuracy in your pen, look elsewhere to save a few bucks and avoid Samsung's poor software experience. One thing I learned while installing Pop OS on this device is that Samsung does not provide recovery software to restore your hard drive to factory state. Bafflingly, the F4 recovery key is locked to a recovery partition, in it's factory state location as well, so even if you somehow manage to copy the recovery partition over from another machine, the F4 recovery key still won't work (but you can still choose to boot into directly). Consequently, if you wipe the recovery partition on these devices, you have to bring them to Samsung where they will charge you to restore the partition and F4 key functionality. Outrageous, but at least Windows update already has all the Samsung drivers needed. However, you'll need to identify and redownload all the Samsung preloaded software yourself. This is lazy or cheap on Samsung's part as most other OEMs will provide downloadable support software (Lenovo Vantage, MyAsus, Dell Recovery, etc) to get your hard drive back to factory state and provide a list of brand software for your device. I think Samsung spreads themselves too thin, with too many "premium" products - ranging from electronics to appliances - with poor software and support. Although this device may be the right tool for some nice use case, professionals will likely draw on their tablets or bring a pen display with them. Perhaps this is more for aspiring art professionals, but it is not one if the tools that the art pros use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this computer! Very sleek and has everything you need in a 2in1!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and practical for what I do. Not a gamer but it's pretty fast. Price is reasonable for what you get.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop that does exactly what it was manufactured to do

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have loved this laptop, been great for school and everything else i throw at it. Would 1000% recommend to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is great. Good storage, receptive touch screen, sleek, great graphics. Got it on sale too!

    I would recommend this to a friend