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Customer Ratings & Reviews

Your price for this item is $1,399.99

Customer reviews

Rating 4.6 out of 5 stars with 167 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the Galaxy S20 Ultra 5G's superior camera quality and long-lasting battery life. The large screen is also frequently praised for its viewing experience. However, some customers note the high price and heavier weight as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 167 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone is great, I had the s9+ and upgraded to the s20 ultra. The battery last all day long, the pictures & videos are great. The phone is a little big but overall I am enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone...greater camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent camera with way better zoom capabilities and has a great video recorder. More memory and quicker internet with 5G technology. Would definitely recommend this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    love Samsung period!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is awesome, camera is amazing, big screen. just one thing, how the the hell do you screenshot. I looked it up and its the usual way but it is not working!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    AMAZING PHONE !!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good all around phone, the camera quality is better than any other phone ive had. It is fast at browsing and loading apps. 10/10 would recommed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    ultra phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone to use. The 120 hz screen is buttery smooth. Battery lasts all day. No hiccups whatsoever. Came from an XS max and wouldn't look back.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Love my new Samsung Galaxy S20 Ultra 5g

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying getting to know my new best friend. My new phone. The camera is the bomb compared to my Galaxy Note. It moves pretty quick too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Very good phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning the s10+ (big disappointment) this is way better, I like the feeling, is fast, good signal and the camera is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    amazing phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great phone. The camera is amazing. The 5 G is super fast most locations have it. Alot of features on this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Best Phone I've ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality pictures and display is vibrant/colorful. I like the large screen as it's great for work use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Best phone ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast processing. Bright and detailed screen. Awesome pictures in low lighting.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    best samsung phone so far

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent phone. great battery great pictures. best samsung phone so far.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Best camera.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera for videos and pictures,good screen,is 4k and 8k,good zoom,fast phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, but pricey. If you have the S9 i would not upgrade, but if you have the S8 it is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy Wife

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once my wife received the phone she was super excited she is a long time Samsung user so she was very aware of the capabilities of the New Ultra 20 Phone but like most gifts she will enjoy this one for a while. The screen displays a beautiful picture, very easy to navigate the apps and lets no forget During this Covid 19 Pandemic Netflix looks Amazing on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love the camera and ease of use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with my new phone, it's easy to use and the camera is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this phone easy to use and the sound and camera is great.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Galaxy S20

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone, lots of memory and fast speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many wonderful features that my Galaxy Note 9 didn't have. Yet I have 2 issues holding back a 5 star rating. 1. No stylus. I like my stylus on my Note 9. 2. There should be a PowerPoint Presentation offered, virtually. I am not a tech person, yet I retired after decades as a health care provider. What can the average senior citizen be expected to do with a Galaxy S20 ultra phone?

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung always innovating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone it has the best of the everything I thought people always gona complain about something they should appreciate that Samsung always try to improve and get better like they say is no about to copy is about to make it better after all they take a big bite of the apple with the parts they made for others

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Big upgrade from my S9+

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitant at first about the size of the ultra vs my S9+, but when side by side the ultra is only about an inch taller. Display and operation are a good upgrade from my S9+ . Samsung did well trying to make one-handed operation of the phone a good thing. So far I'm happy with the upgrade.

    I would recommend this to a friend
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