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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 95 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the Galaxy S21+ 5G 256GB's superior camera quality and excellent battery life as significant strengths, frequently praising its ease of use and ample storage. The larger screen size also receives positive feedback. However, the lack of a headphone jack is a recurring point of concern for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 95 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Picture perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera and advanced functionality. Performs well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, holds a charge and sound is very good

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Lots of memory-great phone so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Love getting the extra memory deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S21+ 5g 256GB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product itself is great so far. Still learning features of upgraded model. Delivery to store was delayed, and I did not get notification, so went to pick it up. Had to make a return trip. Staff was great about helping transfer data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what is expected. There is an adjustment time with the relocations of the sound control buttons/ screen shot technique. No option for a micro SD card, so go big with memory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mister

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far - so good! Too much redundant and predatory software. Of course you can not delete or eliminate it. Oh, what a wonderful world it would be if everyone didn't have a license to pick your pocket.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 1 out of 5 stars

    broken phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bestbuy broke my new phone even before i got my hands on it by sticking the pin in the microphone hole instead of the sim card hole and then lying to me about it when they did it right infront of me and said it was an adjustment hole and then said there was nothing wrong with the phone. i never got a chance to hold it. i even told the guy it was the wronghole and he insisted on jammingh the pin in anyway multiple times. when a manager came he said that was normal for the sim slot not to open on the first few tries.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung at Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting my phones from Best Buy instead of going to verizon store.. great deals and i always feel taken care of extra special by the Phone team at best buy West Hollywood, Ralph ion particular goes out of his way to do a great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone, but...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very similar to my previous Samsung phone. I was expecting something better. It does everything well, but is really not any faster or different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    zoom!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blown away. I was living in the dark ages with my previous phone, so upgrading to an almost top of the line...it's like going from a yugo to a lambo.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone and Super Great Service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone seems to be working very well and Andrew is the best at Customer service and needs to be promoted to a manager. He is so knowledgeable and very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S21 is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the phone has been great. Not that different than my Galaxy S10+. It was very easy to move all of my data between the phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time spent dealing with sales person was enjoyable and interesting. All my questions were answered quickly and easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super happy with the new phone! switched back to Samsung after trying google pixel for a few years! great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is Samsung Galaxy S21 plus a great phone other than the glass on the back camera is too exposed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got me a new phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been overall pleased with the Galaxy series although this does not have a dual sim which previous models did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect phone, and I could not love this phone any more than I do now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S21 plus Lakeland Fl

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from Leslie. Very informative, positive attitude, answered all our questions!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a huge upgrade from my Samsung s9+. Great visual display and easy to get used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S21+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply outstanding. Went from an S8 to this. Nothing to dislike. Very happy with the upgrade.

    I would recommend this to a friend
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