Customer Ratings & Reviews

It works good the kids love it and you can watch Netflix on it

Purchased back in May and it has stopped working, rarely used. Now i have to be dealing with the warranty process. It’s not really fast battery life sucks and now it stopped turning on. Hasn’t been dropped and has been in a case since purchased

I bought 5 Tab for my Grand children, they are so happy and it’s a good product, they love it.

I love how they help you an explain you and the guaranty for the merchandise

Great product! We use it for everything and it is so useful!

 I have no problem with it work perfect Is only good to watch videos, not games

Continuously ticking me off! When typing something on the keyboard a letter wont appear on the screen. I have to erase letters to go back and correct missed letter. Just happened ! !

I really love this tablet. It's really amazing and the camera is really awesome

Awesome customer service good sales men I will be back for sher

Samsung apparently doesn't allow apps to be stored or run off of the SD card which means that the internal storage is all you get. This information is not provided in any documentation included with the tablet. As if that wasn't enough, the included Samsung file management app lies about where it's storing the apps. You can set the app to be stored on the SD card and it will go through a process saying that it's moving it, but when it's done the SD card is still empty even though the app is listed as being on the SD card instead of the internal storage. Samsung's support blames Android, but I've never had this issue with any other android device.

Looklike I got a lemon. I've had this since the first of December and two days ago the screen went black while showing 100% charge. After leaving it a couple of hours, it came on with a 1% charge. It returned to 100% overnight. Today it did the same thing. I haven't been able to bring it back. I don't know if it is the battery or what. I upgraded the charging cables to accommodate the tablet, so I'm not using outdated hardware. I'm not a happy camper! And, no, I did not buyextended protection. I've had Samsung products for years and never had any issues.

Very disappointed. Ive only had this tablet for 40 days and its a paper weight now. Bestbuy wont help because they only have a 15 day return policy...Samsung will fix it but will cost me $105.00 out of pocket. Even though its warrantied for 12 months...i guess im just out of luck...be careful you never know what your going to get!

I bought this for my younger brother and it arrived at a random house. Lost the item and they didn’t refund me or give me a new one picture of my door and door they delivered to

It was a good item! I used the tablet only a handful of times, the tablet is in mint condition still. I pulled the tablet out today 1/28/25 and nothing, it wouldn't turn on or even charge. So I am very disappointed in my galaxy tablet

Seems dead after a short time! Was very slow when it was working. Feel like it was a waste of money buying this one!

I bought it in October 2024. I haven't used it for a few months. It's still new. I'm not impressed with this new Samsung Galaxy Tab A9; it's slower and seems to freeze when I select a window and touch it again four seconds later to open it, even after touching it multiple times. The rest of the system is great!

The tablet looks good for the price, it is perfect for a child or teenager, but in my case after 5 minutes of setting it up, the screen stopped working properly, half of the screen started to look blurry and had lines.

We bought this tablet a year ago and haven't been able to use it because it demands a password for access, which we never set up. We can't even turn it off to do a reset because it demands a password to shut down. Was this really a new item?

Not even 3 months yet from when we bought this tabley & we are taking it to Geek Squad, will not charge.

It had given me trouble since the day I got it for my daughter. Parent control wasn’t easy to find or setup. It also doesn’t have a good battery life.