Customer Ratings & Reviews

I went to Best Buy not really knowing if the chromebook would be the best decision for me. I explained my concerns to the employee (Kyle I believe), and helped me answer all my questions. At first, I was a little worried that the chromebook might not be "enough" for all my needs but it actually is. It has just the right amount of apps and programs to get me though my days. I use the internet mostly for my day to day needs. This is definetly not a computer, is more like a giant cellphone with a keypad. It is faster than a laptop of the same price. I totally recommend it to whoever needs a basic function of a laptop or whoever uses mostly just internet.

When i was looking for a Chromebook upgrade to my old HP 14, I initially was looking at the HPs and others. But i eventually settled on the Samsung unit. the screen is great for movies and just general web browsing. the speakers sound very good, but could be louder. the touchscreen is top notch and feels great. The tablet mode is great for browsing the web and using android apps. Also I use tent mode quite a bit to watch netflix. The keyboard is another big plus, Feels great for touch typing (writing this review on it now). Battery life is great for general browsing and word excel and such, but drains quickly with netflix or youtube.

I decided to go with a chromebook after realizing I can do almost everything on a daily basis on my cell phone already. I didn't need tons of space or power,-just mostly web based research, Googke docs for some personal writing, and access to google photos mostly. I went to the local Best Buy and was really impressed with the look and feel of this and the Pixelbook Go but the Pixelbook was 2x the price I used the Samsing today for prob 5 hours minimum and still had 30% battery left. When closed it charged quickly. It worked as fast as my old Macbook Pro and the look and feel are just as good. My only complaint is no backlit keyboard. Otherwise for $300 I absolutely love it.

I love this computer. It is perfect for what I needed it for, which is just browsing the internet and running light applications. It's lightweight, easy to use, and the touchscreen / tablet way of using it is very convenient- I love to use it for digital drawing like you would on an iPad. I would get gentle with it however, I accidentally closed the screen too roughly and the screen cracked all the way across the middle. The touchpad also stopped working recently, which I am going to have repaired but in the meantime the touchscreen works fine.

I really like this Chromebook. It's fast, everything loads so quickly. I am basically an internet surfer so I didn't need a big laptop. This is lightweight. The touch screen and stylus pen are a great touch and fun. The battery has a good life. I can't say anything bad about it.

This was purchased for my young adult niece. Runs fast. Runs multiple windows. Does well for school work, streaming apps, internet etc. Runs smooth, good power. Battery life is several hours as noted. I only wish outside material was better quality. Haven't used the pen yet, other than testing it out the box. Feels like a pencil. Tou can find hard shell cases and bag on Amazon for decent prices.Just make sure you are purchasing it for the exact model. I would love to get the Dell 14 for myself. The new Samsung is a little steep for me, maybe a notebook, not chromebook.

This chromebook is a little more expensive than I originally planned to spend. Ultimately, I decided to get this one because it had a slightly larger screen than some of the cheaper options. The stylus is a great addition, and works pretty well, though apps that really cater to stylus input are somewhat hard to come by. Running android apps on this are shotty. Sometimes they work great. Other times they want to lock up and it affects all of the other open apps. It performs really well, and is pretty responsive and zippy. The more I use it, the more I feel it was worth the extra money over the cheaper chromebooks. The screen is a good size, and the resolution is better than some of the alternatives. Overall, I think the extra cost is justified by all the extra features you get.

I love this little chromebook. It starts so fast and the screen looks great. The touch screen reaction feels very responsive. I bought this to try out some digital art and the stylus included feels nice in my hand. This is not a digital art device for experienced artists. It works well for me just starting out. Battery life works great for browsing the internet and streaming for a while. Games will suck the battery a bit faster. I turn down my brightness the second the computer loads and the battery lasts much much longer. I am very satisfied with my purchase as it suits my needs.

I purchased this chromebook to replace an old HP Stream that was failing to run Windows 10 in an acceptable manner. Moving to chrome was the best thing I did. This machine is very light, easily portable and to travel with, and the battery life is fantastic. Top that off with a secure operating system, touch screen, stylus, and convertible form factor, it's fantastic for the price and even better when on sale! I'd highly recommend this chromebook. USB-C and A ports, fast charging, great screen colors, Samsung did a great job here!

I have owned this product for about a month now and I absolutely love it. It's very user friendly, quick and I love the touch screen capability. This Chromebook is excellent for basic functions such as: internet browsing, e-mail, utilizing apps and working from home. I purchased a different Chromebook prior to this one and was disappointed with the speed and ease of use. I paid a little more for this product but I am highly happy with my purchase and recommend it to anyone looking for a sleek, light-weight, user-friendly computer.

This little chromebook is very good for college students who don't want to break the bank on a laptop. Many people like to drop excessive amounts of money on Macs for school but the functionality of this chromebook exceeds them for a small fraction of the price. This chromebook is very sleek and leightweight, and the fact that it doubles as a tablet is very useful. For the small pricetag you really can't really ask for more out of this little chromebook. Of course this can't perform any graphics intensive or CPU intensive processes but that is not the point of a chromebook.

It works well very fast takes care of my daily tasks and online courses, not meant for storing (low memory but good price for what you get)

I bought this for my boyfriend to replace his very outdated Windows XP laptop and iPad Gen 1. It is easy to use, and has everything he needs - Word, Excel, music, web browsing, and video streaming. Bonus stuff that he can do, that the iPad can't (which is what I was originally going to get) - he can easily cast videos and music to my Sony TV/sound system, and he loves the touchscreen, stylus, and expandable storage slot. It's a perfect size and very lightweight.

Giving this laptop 4 out of 5 stars. Battery life is great, the screen is vivid and clear touch screen adds great accessibility. This laptop has the ability to rotate 360 degrees which is pretty cool different viewing situations. Last but not least it comes with a pen which is great for taking notes or anything precision like drawing etc. Satisfied overall!!!

This thing worked fine until it was 13 months old, then the hinge froze on it and the screen cracked, and Samsung isn't being helpful at all. A quick Google search shows that this is a fairly common issue with these chromebooks. Note: the device has never been dropped, abused, or damaged. This issue simply happened when opening the device. https://www.bestbuy.com/site/reviews/samsung-plus-2-in-1-12-2-touch-screen-chromebook-intel-celeron-4gb-memory-32gb-emmc-flash-memory-stealth-silver/6239914?feature=hinge&variant=null https://www.reddit.com/r/chromeos/comments/bwc83s/rash_of_samsung_plus_v2_hinge_failures/ Since this is a common issue, I believe Samsung should either recall the device or pay for the repair, since the issue is defect related, not related to user-damage.

I am very happy so far. I've had this about a month. I do very basic things and this is perfect. I bought this because I needed something with a bigger screen than my tablet and something to upload pictures from an SD card. This is perfect. My kids use it for Google classroom/docs when doing school work. I do my banking, shopping, emails and social media on this. The touch screen is nice. Haven't had any issues. It's very convenient to have. Small, lightweight & easy to use

Fast and easy to use.good lightweight. Good to use the 2 in one touch screen.

This is an excellent laptop for my 4 ur old! It is toddler proof compatible;) .. my son got it when he was 3 and it is the best for his age because it’s itouch screen and blocks viruses if he happens to accidentally click on the wrong button.. it folds up into a tablet and has a great battery life. Highly recommended for all ages!

We were required to purchase a chromebook for middle school. It was a last minute purchase - needed it the next day. We choose this one because it offered a little more option than the other ones in stock. He likes it - finds it useful for school, does everything he needs it to, likes the touchscreen. So far, battery holding up well.

This is my first Chromebook and I did alot of research I visited the closest Best Buy and spoke with an associate who helped me decide which type would be best for my needs I am very glad I made this choice It is a great size , sturdy but light , fast and can do so much Great for school or work or anything really