Customer Ratings & Reviews

Bought this Blu Ray about 8 months ago and it worked great for about 4 months. Picture quality was excellent with Blu Rays and standard DVD's. Then for no apparent reason it just stopped playing DVD's. I don't own that many Bluray discs but I have quite a few DVD's and none of them will play. I've tried 2 firmware updates since the problem began and they have not helped. I am extremely disappointed with Samsung since they say this is not something that a firmware update will fix so I have to send it to them for repair. Of course the warrantly on parts is for a year but labor is only covered for the first 3 months. $150 for labor is not worth it particularly since I have to pay to ship it to them. Stay away from this Samsung Bluray.

I bought this bluray player because I thought it was the best deal for a blu-ray player. Picture quality is very good and blu-ray movies do look sharp and dvds look better and sharper(but not hd though). The sound is okay but not the best. Set-up was easy just as you would expect from any blu-ray/dvd players. The only negative thing is that sometimes it would show a green screen when I turn it on. But its not a big deal, I just turn it off then unplug it for about 10 seconds, plug it back in, and boom works fine again. Overall a pretty good blu-ray player especially for its price. Just be cautious though when you buy this unit because many people have reported problems about this blu-ray player. Nevertheless, I recommend this blu-ray player.

I bought this Blu-ray player refurbished online because I have had great success with Samsung products in the past. It had great overall reviews on Amazon.com which had almost 4000 reviews. I bought at Best Buy because I have always trusted them and wanted to know that I would receive excellent service and support (which I did). After updating the before and after updating the firmware (which was extremely easy), the picture was awesome but the audio did not match up. I spent more time paying attention the voices than actually paying attention to the movie. I would not recommend buying this player. Although it was easy to use and update, who wants a player that doesn't work perfectly. I will be going back to Best Buy to buy a more updated Blu-ray player.

This is a cheap Blu -ray player but I would not indorse it at all.The picture was good on it, but the audio was not in sync with the video. This was very annoying, I found myself watching the people in the movie talk more then I was watch the film. And after about 30 minutes it got very hot because the player has no internal fan.

bought this refurbished item, teh remote control first brok so i thought no big deal ill buy a remote so i did and 30 dollars later and 2 weeks later teh player quit reading dvds and blu ray disk watched xmen origins wolverine then turned it of and next day wanted to watch fast and furious and the player was not functioning properly

I ordered this player for a new Samsung 720p HDTV I bought for the bedroom. I wanted the cheapest player I could find because I have a home theater in my living room (Dennon AVR (from BB) with a Panasonic Blu-ray bd35 (also from BB) hooked to a projector+screen). So this was a second blu-ray player for me. I was very happy to get Samsung at that price, and I like refurbs because it means it has been inspected and tested by a human. The box it came in was pretty beat up(probably shipping) but player was in perfect condition. Setup was really easy, to do firmware upgrade I used the composite cable that came with it to hook it to an old TV close to my router; but you can also go to the website and burn a firmware CD. Then I just brought it to the bedroom and plugged it in to my HDTV with a spare HDMI cable, and started watching, I did not even go through the setup menu. Already watched three Blu-ray movies in a row when it got here and everything worked beautifully, and the picture is amazing. This is a very fast loading player compared with my other BD player and it looks nicer, what a deal!

Bottom line, the unit will only play DVD's with skipping issues. It will not play Blu-ray, even after the latest firmware - 12/18/09. Samsung is not supporting issue. There is an common error - 'Unable to play' disk. Don't be duped into buying this junk!

worked great for 5 mo and then quit playing blue-rays. I installed new firmware but it still won't read blue-rays plays cd &DVD ok. Warranty is only 90 days on labor so it will cost over 150 to fix and there are a ton of refurbished units for 139.99 at best buy. know you know why

Great product price is right. It's noisy when loading discs other than that it's a good value.

I bought this because Samsung is known for making good BD players. WRONG! It hasn't ever played a full movie without stalling and sometimes it won't play after we restart it, even. Super sad because I feel like we threw away $200 on it. DON'T BUY THIS BD PLAYER NO MATTER HOW CHEAP IT IS!

This is the second item I have bought from Best Buy under refurbished and did not work. I wa trying to save some $$ but ended up wasting more time. The bluray player did not want to play ANYTHING, not even regular DVD's.