Customer Ratings & Reviews
- Model:
- MU-PC1T0T/AM
- SKU:
- 6408299
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers are positive about the T7 1TB External SSD's overall performance, speed, portability, and size. Many appreciate the storage capacity and connectivity. However, some customers have expressed concerns regarding heat dissipation and compatibility, while others feel the product is somewhat pricey.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility
JUNK Drives
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful - bought 2 of these -waste of money - PC's (several) do not recognize and once they finally do drives quit halfway through projects.
No, I would not recommend this to a friendBrand response from Samsung
Posted .StoreOpinion:
I’m very sorry for the difficulties you’ve experienced with your T7 SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We hope to hear from you soon.
- Samsung Memory
Not sure if it's worth it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for not even a month and it has stopped working now I'm waiting on a phone call from the tech to get it fixed!
No, I would not recommend this to a friendSamsung T7
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly. To many steps to save data. Not sure if I would purchase a second one in the future.
No, I would not recommend this to a friend- Pros mentioned:Portability
Portable storage
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pocket size storage for everyday use. Could not function without it.
I would recommend this to a friend Don’t carry this item again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard drive failed after about three weeks. And lost important data
No, I would not recommend this to a friendBrand response from Samsung
Posted .DavidD,
Thank you for purchasing the Samsung T7 SSD. We appreciate you sharing your experience with us.
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
Please contact Samsung Customer Support so we can better understand your issue and assist you with step-by-step troubleshooting or warranty service.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We look forward to hearing from you soon.
~ Samsung Pro
Terrible experience!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was terrible. Will never use them again ever again.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Samsung T7 2TB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. No problems installing the software. Would buy again.
I would recommend this to a friend - Pros mentioned:Overall performance, Portability, Speed
Blazing Fast and Incredibly Reliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Samsung T7 portable SSD, and I must say, I am thoroughly impressed! As a video editor, I require a high-speed, dependable storage solution that can keep up with my demanding workflow, and the T7 has exceeded my expectations. First off, the data transfer speed is phenomenal. With USB 3.2 Gen 2, I am able to move large 4K video files in a fraction of the time it used to take with other external drives. This efficiency has significantly streamlined my editing process, making it smoother and faster. The build quality is also top-notch. The sleek, compact design is not only stylish but also very practical. It fits perfectly in my bag without adding any bulk, making it ideal for travel. Despite its light weight, it feels sturdy and durable, which gives me peace of mind when I'm on the go. Security is another aspect where the T7 shines. The built-in hardware encryption provides an extra layer of data protection, ensuring that my files are safe even if the drive were to fall into the wrong hands. Overall, the Samsung T7 has been a fantastic purchase. It offers superb performance, reliability, and security, all wrapped up in a stylish and portable package. I would highly recommend it to anyone looking for a high-performance external SSD. It's truly a game-changer for professionals and hobbyists alike.
I would recommend this to a friend I prefer to buy sandisk extreme portable ssd
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Somewhat not fast, sometimes it does not work, knowing that my computer is alienware x17 r2
I would recommend this to a friendCan't digure it out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't gotten it work right so far. Downloaded app
No, I would not recommend this to a friendwhere the rest of my gb went??
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my 1tb ssd is 931 gb?? i bought the 1tb ssd hoping it would come with 1 tb but it doesnt, other than that its good
No, I would not recommend this to a friendBrand response from Samsung
Posted .roachna:
Thank you for purchasing the Samsung T7 Portable SSD. Samsung drives adhere to the IDEMA standard of advanced formatting, which will result in the drive appearing as less than the listed size.
The amount of space that appears to be "missing" is in fact used by the drive/card for storing firmware, metadata and spare blocks. Your operating system (Windows, Linux, etc.) will also affect the usable space -- different operating systems will use different amounts of space to store their metadata. Consequently, formatted space will always be less than unformatted space.
You can look IDEMA up online for more technical details about this standard, which is established by The International Disk Drive Equipment and Materials Association.
Should you ever have questions or need assistance using this product, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already so, we encourage you to register your new Samsung SSD at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
Nice But A Bit Slow
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and convenient, but don't buy if you need professional-level speed. They are a bit slow.
I would recommend this to a friendBrand response from Samsung
Posted .MarkF:
Thank you for purchasing the Samsung T7 Portable SSD and for your review. Thank you for sharing your experience with the performance speeds.
The maximum transfer speed that can be achieved by the T7 is 1,050MB/s on a PC that supports USB 3.2 Gen2, UASP mode, but the speed may vary depending on the user‘s PC environment and the types of data being transferred. Please look to the details below for possible causes (and solutions) if you think your T7 is under performing.
Scenario 1 (PC Environment)
Your PC's USB Type C Port must support USB 3.2 Gen 2 (10Gbps) in order to fully utilize the speed of the T7. USB 3.0 Gen.1, USB 3.1 Gen 1. USB 3.2 Gen.1 are restricted to 5Gbs speeds any may be the bottleneck to the performance of your T7.
Scenario 2 (Cable)
Using other cables besides the enclosed cable that comes with the T7 may cause performance degradation. Due to the varying internal resistance and maximum allowable current of other the cable types that does not come officially with the T7.
Scenario 3 (Dynamic Thermal Guard, DTG)
The T7 is designed to activate the DTG (Dynamic Thermal Guard) when the product reaches a its threshold temperature due to prolonged data transfers and usage. The smartly activated DTG function prevents the product from overheating and automatically slows down providing it a cool off period. The DTG technology enhances safety and reliability by preventing the product from reaching an excessively high temperature.
Should you need further assistance, please contact Samsung Customer Support directly so that we can better investigate your speed issue and assist you towards a resolution.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We look forward to hearing from you.
- Samsung Memory
Storage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly w applying the passcode to the storage.
No, I would not recommend this to a friendNot the best SSD I had :/
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if I just got unlucky or something, but speed of this ssd was not that I was expecting.
I would recommend this to a friendBrand response from Samsung
Posted .Vasyl:
Thank you for purchasing the Samsung T7 SSD and for your review.
The maximum transfer speed that can be achieved by the T7 is sequential read/write speeds of up to 1,050/1,000 MB/s, on a PC that supports USB 3.2 Gen 2, but the speed may vary depending on the user‘s PC environment and the types of data being transferred.
As there are various factors that could affect speed, I would encourage you to call Samsung Customer Support if you need further assistance to troubleshoot your issue.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
~ Samsung Memory
Size is great but don't expect an easy transfer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a new phone and this compact little unit stored all of my information just in case something happened to it during the transfer. It will recognize your phone but it is quite difficult to transfer information from phone to phone. I had to call customer service to help me out. Overall satisfied with purchase.
I would recommend this to a friendBrand response from Samsung
Posted .udubsalum:
I’m very sorry for the difficulties you’ve experienced with your T7 SSD.
Should you have any further questions or need help, please know our team is at your fingertips and always ready to help!
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Your experience is very important to us and we will share your feedback with our product team.
- Samsung Memory
Speedy and Expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast write speeds with a steep price. If the price was lower this would be a must have.
I would recommend this to a friendNot worth the money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product works ok if you don't try to use the built in encryption. If you use the built in security it will connect and disconnect a lot regardless of drive activity. Also the security application window has to stay open and running if you use the security feature.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Sh0nuff:
I’m sorry to hear that you’re not fully satisfied with the built in encryption of the T7 SSD. We would love the opportunity to investigate the disconnecting for you so we can provide additional troubleshooting assistance.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Contact Us
We look forward to hearing from you soon.
- Samsung Memory
Broke after 3 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Logic board broke 3 days after buying. Sent to specialist to recover, they couldn’t do it. Will be returning.
No, I would not recommend this to a friendBrand response from Samsung
Posted .EverettY:
I’m very sorry for the difficulties you’ve experienced with your T7 SSD. We completely understand your frustrations, and we are here to help.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy. We look forward to hearing from you soon.
- Samsung Memory
- Pros mentioned:Overall performance, Portability, Speed
Works great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s light, it’s portable, it’s fast. I was looking for something to simply back up some pictures from my iPhone and my MacBook. This works great for that.
I would recommend this to a friend Data storage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product! Good price! Does exactly what I bought it for. Safe date storage…
I would recommend this to a friend
