Customer Ratings & Reviews
- Model:
- MU-PC500H/AM
- |
- SKU:
- 6408298
Customer reviews
Rating 4.8 out of 5 stars with 1002 reviews
(1,002 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the T7 500GB External USB 3.2 Gen 2 Portable SSD's ease of use, convenient size, and ample storage capacity. Many appreciate its reasonable price, especially when purchased on sale. The included USB adapters and security features are also frequently praised. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
GET READY TO HIRE A TECH
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performs well, and easy to install. But after that is done you had best just hire out putting it to work. No prompts nor any usable help from Samsung. Not user friendly nor is it anywhere near to plug & play quality. I know I'll have to hire someone to transfer my saved hard drive data when it is time to replace my computer. Could only be set up to simply keep duplicate of my hard drive by using Windows One DRive to do the necessary work. No prompts nor help from Samsung. I like their kitchen products far better than their electronics. Ditto their TV sets, not user friendly, awkward, no comparison to my TCL/ROKU TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .NOWAYJOSE:
Thanks for choosing the Samsung T7 SSD. This light, pocket-sized Portable SSD T7 delivers fast speeds with easy and reliable data storage for transferring large files. Whether you're storing critical business documents, games, or movies, the Portable SSD T7 gives you speed and durability in a palm-sized package.
I’m very sorry for the difficulties you’ve experienced with your T7 SSD. We completely understand your frustrations, and we are here to help.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
We look forward to hearing from you soon.
- Samsung Memory
Rated 5 out of 5 stars
Good ssd
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doea what it is intended to and connects between devices seamlessly
I would recommend this to a friendRated 5 out of 5 stars
Great for Tesla
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed in my Tesla for dashcam footage. Great speeds.
I would recommend this to a friendRated 5 out of 5 stars
Music Friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Would Flood My Whole Musical Set Up With These Portable SSD Drives!! It Get’s No Better Than These!!
I would recommend this to a friendRated 5 out of 5 stars
My ssd
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ssd Highly recommend this for any one in music or graphics... This is a Durable product
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good got on sale so got it at a decent price
I would recommend this to a friendRated 5 out of 5 stars
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, great price. Easy to use, highly recommend.
I would recommend this to a friendRated 5 out of 5 stars
Good little SSD
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Not quite as tactile as the sandisk version but $10 cheaper.
I would recommend this to a friendRated 5 out of 5 stars
Solid.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it to put PS4 games on the PS5, and it's as speedy as promised. Solid as always.
I would recommend this to a friendRated 5 out of 5 stars
Love my Samsung SSD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine was destroyed by FedEx, but i purchased another and it is an awesome external SSD!
This review is from Samsung - T7 500GB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption
I would recommend this to a friendRated 5 out of 5 stars
Samsung T7 Issue “not connected”
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fixed the issue I had with Samsung SSD T7. Thank you.
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product. as discussed with consult. I am satisfied
I would recommend this to a friendRated 5 out of 5 stars
Very helpful for PS5 storage.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works seemlessly for the PS5. This definitely helps save storage space on the internal SSD.
I would recommend this to a friendRated 5 out of 5 stars
Samsung - T7 500GB External USB 3.2 Gen 2 Portable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first external SSD and I really appreciate how fast this drive functions.
I would recommend this to a friendRated 5 out of 5 stars
Samsung 500 g portable back up device.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid State drive giving excellent dependable backup. The drive is small, portable and easy to use.
I would recommend this to a friendRated 5 out of 5 stars
Always considerate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great merchandise for a great price always happy with the way I am treated at Best Buy
I would recommend this to a friendRated 5 out of 5 stars
As described.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed to transfer date from an old computer.
I would recommend this to a friendRated 5 out of 5 stars
Ps5
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This work great with my ps5 it loads fast and have lots of storage to store games.
I would recommend this to a friendRated 5 out of 5 stars
External USB3.2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it can be set to back up by itself. I just plugged it in and it does the rest.
I would recommend this to a friend- Pros mentioned:Speed
Rated 3 out of 5 stars
Easy to use but not on mobile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As expected fast read/write. But having trouble to use on mobile when password is set. App Samsung portable SSD doesn't detect it. Need to remove password before using on mobile.
This review is from Samsung - T7 500GB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption
No, I would not recommend this to a friendBrand response from Samsung
Posted .MSingh:
Thank you for purchasing the T7 Portable SSD and for sharing your review.
Please know if you have enabled the Password Protection feature of the T7, you cannot enter your password from non-PC or non-mobile devices and thus will be unable to access data stored on the T7. Please disable the Password Protection feature before using the T7 with such devices.
Should you ever have questions or need assistance using this product, please know we are always here to help.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we invite you to register your new Samsung SSD at:  https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions.
Thank you for choosing Samsung!
~ Samsung Memory









