Customer Ratings & Reviews
- Model:
- SWA-8500S/ZA
- SKU:
- 5754510
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the exceptional sound quality and easy setup process of the Wireless Rear Speakers. Many users appreciate the convenience of the wireless feature and the reasonable price point compared to similar products. However, some users have expressed concerns about the lack of volume control and compatibility issues with certain TVs.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Volume
Not Very Effective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I installed these speakers, I had to lean very close to ensure they were working. Sitting only a few feet away from them, I never hear the speakers in back of me.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Dannyboy,
Thank you for your review of this Samsung Rear Loudspeakers
I am sorry to hear that you are experiencing issue with the sound volume.
Please give us the opportunity to assist you with step-by-step troubleshooting by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Didn't work the way I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried adding these rear surrounds to an existing sound bar. I should have known right off the bat that it wasn't going to work for what I wanted to do. I tried following the directions which were easy to follow. The speakers themselves while wireless as the box said were not truly not mentioning that the speakers were themselves wired to a main unit. I tried this multiple times to find out that my sound bar wasn't compatible being a letter off. Long story short do your homework and if you are looking for awesome sound spend the extra money to get what you want.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Circuitry:
Thank you for purchasing the Samsung Wireless Rear Loud Speakers. I am sorry to hear that it did not work out for you.
Please know that the SWA-8500S works with Samsung HW-M360/M450/M4500/M550 soundbar systems.
Our customer care representatives are always here to help you find out which speaker set works with your soundbar.
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio
Again, thank you for taking the time to share your experience. We hope to hear from you soon.
- Samsung Solutions
Awesome
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work seamlessly with my Samsung sound bar and wireless subwoofer.
I would recommend this to a friendGood buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product and works as advertised. You definitely get your money’s worth.
I would recommend this to a friendReally added to the soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel like these are necessary for the sound bar, they add a lot of depth and an immersive experience.
I would recommend this to a friendShould be great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't hooked them up yet but hope they enhance the sound as much as the soundbar and subwoofer did.
I would recommend this to a friendGotta have it with a 4K TV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gotta have it with a 4K TV and DVD and a New Sound Bar to complete you Movie experience
I would recommend this to a friendHome speakers
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very great addition to my entertainment system. Crystal clear.
I would recommend this to a friend- Cons mentioned:Volume
Bluetooth rear speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had no problem connecting to sound bar, the issue with the speakers is the inability to adjust the volume. To hear the speakers, you need to be next to speaker.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .richard,
Thank you for purchasing the Samsung Wireless Rear Loud Speakers. I am sorry to hear that you did not experience the full potential of the surround sound system.
Please know that by design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume.
However, there are a few settings you can change to adjust the surround effect to your preference:
1. Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If the source is not surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote.
2. If the source has surround channels, select the desired Sound Mode from the Soundbar remote. Choices are STANDARD, MUSIC, CLEAR VOICE, SPORTS, or MOVIE.
3. Turn off Dynamic Range Control. This is done by pressing and holing the Sound Mode button while the Soundbar is in standby mode.
4. Increase the volume level of the surround speakers using the Sound Control button on the Soundbar remote control.
I hope these tips help to enhance your audio enjoyment.
Should you need further assistance with this issue or other features, please contact Samsung Customer Support via one of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
-Samsung Ambassador
Decent sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound and easy connectivity with WiFi and pairing with sound bar system. Worth the price.
No, I would not recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we were looking for! Amazing product!
I would recommend this to a friendAwesome
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It completes the home theater package. I wish it could of been white is the only dienfall
I would recommend this to a friendRear Speaker
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible sound from these little guys! Speakers connected seamlessly
I would recommend this to a friendGreat quality better price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was on a tight budget and speakers paired with the subwoofer were amazing gift and insta boost to sound
I would recommend this to a friendExcellent
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great. Could be a little loader. Complement and completed the wireless soundbar.
I would recommend this to a friendGreat sound bar addition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great simple add on works with most newer Samsung wireless sound bar setups. Got mine open box for a serious deal!
I would recommend this to a friendGreat sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar has enhanced my streaming experience tremendously. It is like I am in my own private theater
I would recommend this to a friendGreat with other Samsug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These really top off my Samsung sound bar. 0 complaints very happy
I would recommend this to a friendNice sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's really a nice addition to the soundbar we bought, it really fills tha room with sound. Very impressed
I would recommend this to a friendGreat product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought these in addition to the samsung speaker and subwoofer we have now and it made our whole set up complete.
I would recommend this to a friend
