Customer Ratings & Reviews
- Model:
- SWA-8500S/ZA
- SKU:
- 5754510
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the exceptional sound quality and easy setup process of the Wireless Rear Speakers. Many users appreciate the convenience of the wireless feature and the reasonable price point compared to similar products. However, some users have expressed concerns about the lack of volume control and compatibility issues with certain TVs.
This summary was generated by AI based on customer reviews.
Surround Sound Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this along with the sound bar, works perfectly and really gives the feel of being inside the movie.
I would recommend this to a friendVery nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now i love this as well but it was alittle trickier to hook up but once i got it working, i loved it!
I would recommend this to a friendGreat product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. A little low on the sound but maybe user error !
I would recommend this to a friendPowerful sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These wireless rear speakers provide theater like sound. I have the volume up and the work flawlessly.
I would recommend this to a friendPerfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional product at a great price with super fast delivery. A+++++Seller.
I would recommend this to a friendrear sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only works in surround sound with movies and either Netflix or Amazon movies and the volume must be turned up. Regular stations are normal sound. My old system was better but shorted out..
No, I would not recommend this to a friendBrand response from Samsung
Posted .grumpyj:
Thank you for purchasing the Samsung Wireless Rear Loud Speakers. I am sorry to hear that you did not experience the full potential of the surround sound system.
Please know that by design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume.
However, there are a few settings you can change to adjust the surround effect to your preference:
1. Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If the source is not surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote.
2. If the source has surround channels, select the desired Sound Mode from the Soundbar remote. Choices are STANDARD, MUSIC, CLEAR VOICE, SPORTS, or MOVIE.
3. Turn off Dynamic Range Control. This is done by pressing and holing the Sound Mode button while the Soundbar is in standby mode.
4. Increase the volume level of the surround speakers using the Sound Control button on the Soundbar remote control.
I hope these tips help to enhance your audio enjoyment.
Should you need further assistance with this issue or other features, please contact Samsung Customer Support via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio
- Samsung Solutions
Sound Bar Addition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This addition the the sound bar set is really nice. We are able to expand the area we can utilize this system.
I would recommend this to a friendQ850T soundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, I had previously bought a q60t and it was sooo too low and it sucked
I would recommend this to a friendGreat rear soeakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great and the pairing with the sound bar is very easy
I would recommend this to a friendSimple Design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple design and relatively simple connectivity to sound bar. Not overwhelming sound but nice for surround sound.
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and fast shipping highly recommended , worth spend money on this item
I would recommend this to a friend- Cons mentioned:Volume
Not recommend this speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very highly wont recommemd. Its installed roght behind me and can bearly hear anything No way of raing the volume on it. Ot os not.completely wireless Needs wire from spealers to module. Juatnwont recommemdfor nothing and im a big fan of samsung. But thia speakers no way i will rexommemd.
No, I would not recommend this to a friend ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i didnt like that i had wires showing behind my couch.i needed complete wireless for the rear..so i returned it.so i couldnt really tell you much about this item
No, I would not recommend this to a friendBrand response from Samsung
Posted .hmrandnail:
Thank you for your review of this Samsung Rear Speaker Kit. I am sorry to hear that it did not work out for you and have returned your unit.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support by any of the below options:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Easy installation! Great clear sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to pair with my sound bar and it’s quick and easy setup, the sound quality is great!
I would recommend this to a friendGreat speakers.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are perfect for my big screen t.v. I would highly recommend these to a friend.
I would recommend this to a friendGreat addition to home theatre
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item to accompany my Samsung Soundbar. Pairing was simple and easy though not truly wireless.
I would recommend this to a friendGreat sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a bundle with the 3.1 sound bar and they make it sound like you are in the theater or in the movie
I would recommend this to a friendSound System Upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with our set up and makes a movie experience that much better!
I would recommend this to a friendnot totally wireless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the receiver is wireless to the subwoofer and soundbar but the speakers to the receiver is NOT wireless. still a good set of rear speakers - just be aware they ARE wires from the speakers to the receiver.
I would recommend this to a friendOkay for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not overly Impressed with these, even though I tried to love them. Maybe the connection with my towers was poor, but I just felt that they didn't enhance the sound experience for me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AshSwan:
Thank you for purchasing these Samsung Wireless Rear Loudspeakers. I am sorry to hear that you are experiencing issues.
Please give us the opportunity to assist you by contacting Samsung Customer Support via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
- Samsung Solutions
