Customer Ratings & Reviews
- Model:
- SWA-8500S/ZA
- SKU:
- 5754510
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the exceptional sound quality and easy setup process of the Wireless Rear Speakers. Many users appreciate the convenience of the wireless feature and the reasonable price point compared to similar products. However, some users have expressed concerns about the lack of volume control and compatibility issues with certain TVs.
This summary was generated by AI based on customer reviews.
Easy connection.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the rear speakers to go with my sound-bar. Quick setup and connection!
I would recommend this to a friendGreat speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have these speakers set up behind my recliner and they sound great working with my sound bar.
I would recommend this to a friendAlittle goes a long way
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added to my sound bar, I'm happy, sub gives what my tv doesn't
I would recommend this to a friendSounds good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a good deal on these speakers, I bought one of the open boxs. Saved a good amount!
I would recommend this to a friendWireless Rear Loudspeakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wireless rear loudspeakers were easy to install and work well with the Samsung soundbar.
I would recommend this to a friendGreat Sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These make our tv sound great! This sound system is a great addition to our Samsung TV.
I would recommend this to a friendDisappointing for the money
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was hard to pair with the sound bar and didn’t really sound that great for the money. It also keeps unpairing as well. Very disappointing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Wave:
Thank you for sharing your user experience with this Samsung rear speaker kit. This addition to your soundbar is designed to bring an additional dimension to your home audio experience.
The blue LED indicator light will stop blinking after a connection is established. After plugging in your unit into an electrical outlet, turn off the soundbar by pressing the power button on the main soundbar unit. Configure "ID SET" using the soundbar's remote control, then turn the soundbar back on.
For full online instructions, please refer to pg. 8-9 of the User Manual here:
http://downloadcenter.samsung.com/content/UM/202003/20200317131734079/AH68-02993D-04_UM_SWA-8500S_ZC_L02_200302.pdf
For further assistance, please contact Samsung Customer Support:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Good one
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best rear speakers. For this price range I feel it is good one.
I would recommend this to a friendSeamless connection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got this set of wireless rear speakers to complement our new sound bar. We are quite pleased!
I would recommend this to a friendAwesome speakers
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth is awesome and so is the sound quality from the speakers!
I would recommend this to a friendAWESOME SOUND
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOOKS GREAT WITH THE SOUND BAR I BOUGHT WITH IT!!!!!!!!!!!!!!
I would recommend this to a friendGreat sound for the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my bedroom set up. They look and sound great!
I would recommend this to a friendWireless Rear Speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good product when used with sound bar with subwoofer
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really fills out your room. A must have and a great price.
I would recommend this to a friendgreat stereo system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good product and was exactly what i expected.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Trick with pairing surrounds is push volume button straight down which is mute.
I would recommend this to a friend- Cons mentioned:Volume
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can barely even notice that they are on. They are not very loud and definitely overpriced. Spend your money on something else.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Alex,
Thank you for purchasing these Samsung Wireless Rear Loud Speakers. I am sorry to hear that you did not experience the full potential of the surround sound system.
Please know that by design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume.
However, there are a few settings you can change to adjust the surround effect to your preference:
1. Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If the source is not surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote.
2. If the source has surround channels, select the desired Sound Mode from the Soundbar remote. Choices are STANDARD, MUSIC, CLEAR VOICE, SPORTS, or MOVIE.
3. Turn off Dynamic Range Control. This is done by pressing and holing the Sound Mode button while the Soundbar is in standby mode.
4. Increase the volume level of the surround speakers using the Sound Control button on the Soundbar remote control.
I hope these tips help to enhance your audio enjoyment.
Should you need further assistance with this issue or other features, please contact Samsung Customer Support via one of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Samsung Solutions
System is not completely wireless.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although the box says wireless, the system is not completely wireless. In order to get sound, you have to connect wires from the box to the speakers.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Slimjr:
Thank you for purchasing the Samsung SWA-8500S Wireless Rear Speaker Kit. I am very sorry for any confusion about the wireless description.
Often times, customers have trouble hiding and running speaker wires from the front of the room (where their soundbar is) to the back of their room (where they have their rear speakers). The SWA-8500S Kit eliminates that hassle. Connect the SWA-8500S rear speakers to its wireless module and place these three in the back of your room. One wire is required to connect each rear speaker to the wireless module. Then plug in the power cable to the module. The “wireless” convenience is in connecting your soundbar and any other speakers at the front of the room to the rear speakers – this can now be done via Wi-Fi through the wireless module, eliminating any clutter of long wires running the length of your room.
For complete setup instructions, please refer to your User Manual or go to this link:
SWA-8500S: http://downloadcenter.samsung.com/content/UM/201808/20180814113036102/AH68-02993C-03_SWA-8500S_ZA_ENG_180731.pdf
If you need further assistance or have questions, please feel free to reach Samsung Support via:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Great add on
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well and the price was really good for the quality of the product.
I would recommend this to a friendGreat addition for my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung wireless speaker package is exactly what I was looking for to add with my Samsung TV!
I would recommend this to a friend
