Customer Ratings & Reviews
- Model:
- SWA-8500S/ZA
- SKU:
- 5754510
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the exceptional sound quality and easy setup process of the Wireless Rear Speakers. Many users appreciate the convenience of the wireless feature and the reasonable price point compared to similar products. However, some users have expressed concerns about the lack of volume control and compatibility issues with certain TVs.
This summary was generated by AI based on customer reviews.
Good sound from such a small speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for the price compact design made it easy to install
I would recommend this to a friendGood starter set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to jump through some hoops to finally get it paired with my sound bar but now that that is complete hopefully I will not have any more issues
I would recommend this to a friendBrand response from MrSamsung
Posted .Boone,
Thank you for purchasing this Samsung Soundbar System
I am sorry to hear that you were not completely satisfied with the user experience.
Your feedback is very important to us and will be shared with our product team.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
-Samsung Ambassador
Excellent quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought with curved tv and it's like being in a theater with each movie
I would recommend this to a friendGreat Product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these speakers, they make watching TV great.
I would recommend this to a friendDoes what they are supposed to do but low volume
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers work fine but you need to be sitting pretty close to them to get the full surround experience. Not a good choice for a large room.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .JeffJ,
Thank you for purchasing the Samsung Wireless Rear Loud Speakers. I am sorry to hear that you did not experience the full potential of the surround sound system.
Please know that by design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume.
However, there are a few settings you can change to adjust the surround effect to your preference:
1. Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If the source is not surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote.
2. If the source has surround channels, select the desired Sound Mode from the Soundbar remote. Choices are STANDARD, MUSIC, CLEAR VOICE, SPORTS, or MOVIE.
3. Turn off Dynamic Range Control. This is done by pressing and holing the Sound Mode button while the Soundbar is in standby mode.
4. Increase the volume level of the surround speakers using the Sound Control button on the Soundbar remote control.
As for the random disconnection between Soundbar and subwoofer, placement of the devices is often an important factor. Please try to bring the units closer together, and move large items that are in between the line of sight of each other.
I hope these tips help to enhance your audio enjoyment.
Should you need further assistance with this issue or other features, please contact Samsung Customer Support via one of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
-Samsung Ambassador
Samsung - Wireless Rear Loudspeakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use them on a Samsung tv without now issue. Nice sound.
I would recommend this to a friendLove the sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds like the movie theater. Works Great. I love it.
I would recommend this to a friendGreat speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This worked out to be an great purchase for me. Loved it.
I would recommend this to a friendFive Stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice compliment to the Samsung Harman Kardon soundbar
I would recommend this to a friendGood product
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this rear speakers and it has a great sound
I would recommend this to a friend- Cons mentioned:Volume
Not for me after all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to connect which is about all the good I can say about this product. I know they're not supposed to be loud because they are surround speakers but I had to basically turn my soundbar all the way up to hear anything. Even in BT mode the music was very low. Will be returning same day.
No, I would not recommend this to a friend Around great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive but well worth it.all my products are Samsung love it
I would recommend this to a friendRecommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thats complete the package of my soundbar relally reconended
I would recommend this to a friendNice addition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Add just right amount of extra sound and for cheap price
I would recommend this to a friendIn store experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a great experience, and helped me build the right package.
I would recommend this to a friendAwesome add on!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This system works flawlessly with my Samsung soundbar and subwoofer.
I would recommend this to a friendGreat addition for a sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Goes perfect with my 50 inch 4K Samsung tv with Samsung sound bar.
I would recommend this to a friendGreat speakers!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These speakers are amazing. They compliment my sound bar perfectly!
I would recommend this to a friendMovie night
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for movie night. I feel like i'm in the movie.
I would recommend this to a friendWireless
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality speakers. Good price. Nice sound.
I would recommend this to a friend
