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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3954 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers consistently note the exceptional sound quality and easy setup process of the Wireless Rear Speakers. Many users appreciate the convenience of the wireless feature and the reasonable price point compared to similar products. However, some users have expressed concerns about the lack of volume control and compatibility issues with certain TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 3,954 reviews
  • Rated 3 out of 5 stars

    Small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very loud but feel like good quality, would be higher if were louder

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for surround sound, not so good for music. Music came out sounding distorted

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Clubdud93:

      Thank you for purchasing the Samsung Rear Loud Speaker Kit and sharing your experience.

      I am sorry to see that the audio output is not meeting your expectations. Please know that the surround speakers are supposed to simulate sounds happening behind you. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume.

      However, there are a few settings you can change to adjust the surround effect to your preference:

      1) Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If the source is not capable of surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote.

      2) If the source has surround channels, select the desired Sound Mode from the Soundbar remote.

      3) Turn off Dynamic Range Control. This is done by pressing and holing the Sound Mode button while the Soundbar is in standby mode. Depending on your soundbar model, you may or may not have DRC.

      4) Increase the volume level of the surround speakers using the Sound Control button on the Soundbar remote control.
      a. For example, if you are connected to the Samsung Harman Kardon HW-Q70R, you would press the Sound Control button on the Q70R remote (looks like a gear), then select REAR LEVEL and use the Up/Down buttons to adjust the volume within a -6 to +6 range.

      If the above does not help and you need further troubleshooting, please contact Samsung Customer Support via any of the below options:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support

      3) Facebook Messenger: https://www.facebook.com/samsungsupport

      4) Twitter: https://twitter.com/SamsungSupport

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help

      ~ Samsung Solutions Samsung

  • Rated 3 out of 5 stars

    Not wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this under the presumption that this is wireless, and it is not

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good design but ho hom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is not terrible just avg. Will upgrade in about 6 months.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Look elsewhere

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money!!! These “loudspeakers” are not loud at all. I had to turn the volume to max in order to even hear the speakers. I immediately returned them the following day. Samsung products are really disappointing lately.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not much sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t really notice them all that much. Would like if they had separate volume control

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Bayfan:

      Thank you for purchasing this Samsung Loudspeaker System. I am sorry to hear that you were not completely satisfied with performance.

      Please know that when a sub-woofer is connected to the soundbar, the Bass button on the remote becomes the Subwoofer key. You can push the button up or down to adjust the subwoofer volume.

      Because the subwoofer is designed to pick up and amplify low frequency sounds, you won’t always hear it. To test if the sub-woofer is working properly, we recommend you play a Blu-ray or UHD DVD movie with plenty of explosions, and place your hand on the subwoofer. You should feel vibrations as the unit receives and transmits the incoming audio from the content.
      Another good test is to play music content with deep bass via Bluetooth connection, as it is not dependent on “effects” decoding.

      I hope these tips help to improve your audio experience with the system. Please feel free to reach out to us for further assistance via any of the below options:

      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support

      3) Facebook Messenger:  https://www.facebook.com/samsungsupport

      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help

      To optimize your product experience, we encourage you to register your new Samsung Soundbar at:  https://www.samsung.com/us/support/register/

      …and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates. Samsung

  • Rated 3 out of 5 stars

    speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been disappointed with the sound from these speakers. I thought that it would have been better.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Buddy,

      Thank you for purchasing the Samsung Wireless Rear Loud Speakers. I am sorry to hear that you did not experience the full potential of the surround sound system.

      Please know that by design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume.

      However, there are a few settings you can change to adjust the surround effect to your preference:

      1. Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If the source is not surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote.
      2. If the source has surround channels, select the desired Sound Mode from the Soundbar remote. Choices are STANDARD, MUSIC, CLEAR VOICE, SPORTS, or MOVIE.
      3. Turn off Dynamic Range Control. This is done by pressing and holing the Sound Mode button while the Soundbar is in standby mode.
      4. Increase the volume level of the surround speakers using the Sound Control button on the Soundbar remote control.
      I hope these tips help to solve your issues. For further assistance, please contact our Customer Support at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      Or find us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.

      -Samsung Ambassador Samsung

  • Rated 3 out of 5 stars

    A little too expensive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speakers but pretty expensive for not a lot of tech.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good at first. Now they're bad.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These rear speaker addons worked flawlessly up until yesterday April 3. They cut in and out every few minutes and ruin the surround sound enjoyment. They're connected to my HW-W70R soundbar which is connected to my Q70R TV. All the devices are designed to be compatible with one another. Disconnected and rebooted all the devices, unlinked them from one another, and unlinked them from wifi. Then reconnected them together. Fixed for like a few hours then started again. Wires are all fine and some people seem to have this problem but there at no solid solutions. Not even for this price is it worth getting something that works intermittently. First Samsung product to disappoint me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Passable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work to add some rear sound but not a lot. I mean I didn't expect much from 2ohm speakers but just be warned they are pretty tiny. I'm currently using these directly to a receiver and they sound tiny. It's probably even worse when mated to a Samsung sound bar using what I assume is Bluetooth. These are fine if you don't care about quality.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Imgunnaownu,

      Thank you for purchasing the Samsung Wireless Rear Loud Speakers. I am sorry to hear that you did not experience the full potential of the surround sound system.

      Please know that by design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume.

      However, there are a few settings you can change to adjust the surround effect to your preference:

      1. Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If the source is not surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote.
      2. If the source has surround channels, select the desired Sound Mode from the Soundbar remote. Choices are STANDARD, MUSIC, CLEAR VOICE, SPORTS, or MOVIE.
      3. Turn off Dynamic Range Control. This is done by pressing and holing the Sound Mode button while the Soundbar is in standby mode.
      4. Increase the volume level of the surround speakers using the Sound Control button on the Soundbar remote control.

      I hope these tips help to enhance your audio enjoyment.

      Should you need further assistance with this issue or other features, please contact Samsung Customer Support via one of the following options:
      1) Toll-free calling: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      - Samsung Solutions Samsung

  • Rated 2 out of 5 stars

    Frustrating speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still can’t figure this out. Sound is coming out from these speakers but pretty low. You’ve got to turn up your soundbar and blast your ears before you can start hearing decent sound from these. Asked BBand they said it was because of the Bluetooth connection???? Choose something else.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not true wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in hopes to just hang the speakers on the wall and not have to deal with any wires but was very disappointed. The wireless is only for to connect them to the sound bar not to the actual receiver also doesn’t connect to all of the sound bars check the models it’s compatible with

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Yevgeniya,

      Thank you for purchasing the Samsung Wireless Rear Loud Speakers.
      I am sorry to hear that you were not completely satisfied with the user experience.

      Your feedback is very important to us and will be shared with our product team.

      Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.

      -Samsung Ambassador Samsung

  • Rated 3 out of 5 stars

    Additional sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives my sound bar a little more sound but I wish the overall system was my powerful.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dustin:

      Thank you for purchasing the Samsung Wireless Rear Loud Speakers. I am sorry to hear that you did not experience the full potential of the surround sound system.

      Please know that by design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume.

      However, there are a few settings you can change to adjust the surround effect to your preference:

      1. Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If the source is not surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote.
      2. If the source has surround channels, select the desired Sound Mode from the Soundbar remote. Choices are STANDARD, MUSIC, CLEAR VOICE, SPORTS, or MOVIE.
      3. Turn off Dynamic Range Control. This is done by pressing and holing the Sound Mode button while the Soundbar is in standby mode.
      4. Increase the volume level of the surround speakers using the Sound Control button on the Soundbar remote control.

      I hope these tips help to enhance your audio enjoyment.

      Should you need further assistance with this issue or other features, please contact Samsung Customer Support via any of the below options:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport
      5) The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio

      - Samsung Solutions Samsung

  • Rated 3 out of 5 stars

    Decent for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But nearly inaudible for movies, despite making adjustments to settings on sound bar and television

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a sufficient job for what I use it for. Not enough wattage to produce quality sound.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Marv:

      Thank you for purchasing the Samsung Wireless Rear Loud Speakers. I am sorry to hear that you did not experience the full potential of the surround sound system.

      Please know that by design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume.

      However, there are a few settings you can change to adjust the surround effect to your preference:

      1. Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If the source is not surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote.
      2. If the source has surround channels, select the desired Sound Mode from the Soundbar remote. Choices are STANDARD, MUSIC, CLEAR VOICE, SPORTS, or MOVIE.
      3. Turn off Dynamic Range Control. This is done by pressing and holing the Sound Mode button while the Soundbar is in standby mode.
      4. Increase the volume level of the surround speakers using the Sound Control button on the Soundbar remote control.

      I hope these tips help to enhance your audio enjoyment.

      Should you need further assistance with this issue or other features, please contact Samsung Customer Support via any of the below options:

      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport
      5) The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio

      - Samsung Solutions Samsung

  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Doesn't work with Samsung hwk460

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work with Samsung hwk460. Seems to be a good one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Abani:

      Thank you for purchasing the Samsung SWA-9000S Wireless Rear Loud Speakers. I am sorry to hear that it did not work out for you.

      Please know that the SWA-9000S works with Samsung Sound+ series models, including HW-MS650/MS6500/MS750 soundbar systems.

      If you are looking for the Rear speaker kit for other Samsung soundbar systems, please contact our customer care, and a representative will help you find out which speaker set works with your soundbar. We can be reached at any of the following options:

      1) Phone: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      Again, thank you for taking the time to share your experience. We hope to hear from you soon.

      - Samsung Solutions Samsung

  • Rated 3 out of 5 stars

    Good speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good rear surround speakers maybe not the greatest but work with compatible sound bars.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good quality speakers just wish that it was much louder

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Reliable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker connection not consistent. Sound goes in and out. Bad wire connection.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to really get much benefit out of these. Sound is really quiet and no adjustment.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Stew:

      Thank you for purchasing the Samsung Wireless Rear Loud Speakers. I am sorry to hear that you did not experience the full potential of the surround sound system.

      Please know that by design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume.
      However, there are a few settings you can change to adjust the surround effect to your preference: 1. Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If the source is not surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote.
      2. If the source has surround channels, select the desired Sound Mode from the Soundbar remote. Choices are STANDARD, MUSIC, CLEAR VOICE, SPORTS, or MOVIE.
      3. Turn off Dynamic Range Control. This is done by pressing and holing the Sound Mode button while the Soundbar is in standby mode.
      4. Increase the volume level of the surround speakers using the Sound Control button on the Soundbar remote control.

      I hope these tips help to enhance your audio enjoyment.

      Should you need further assistance with this issue or other features, please contact Samsung Customer Support via any of the below options:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport

      The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio

      - Samsung Solutions Samsung

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