Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3954 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers consistently note the exceptional sound quality and easy setup process of the Wireless Rear Speakers. Many users appreciate the convenience of the wireless feature and the reasonable price point compared to similar products. However, some users have expressed concerns about the lack of volume control and compatibility issues with certain TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 3,954 reviews
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Too quite

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers are way to quite. Even when I adjusted the volume to the highest variance for the rear speakers you could not hear them from 2-3 feet away.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Rear wireless speakers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have sound but not sure if volume is adjustable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For it price I expected better sound quality should have returned it

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Pippy:

      Thank you for purchasing the Samsung Wireless Rear Loud Speakers. I am sorry to hear that you did not experience the full potential of the surround sound system.

      Please know that by design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume.

      However, there are a few settings you can change to adjust the surround effect to your preference:

      1. Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If the source is not surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote.
      2. If the source has surround channels, select the desired Sound Mode from the Soundbar remote. Choices are STANDARD, MUSIC, CLEAR VOICE, SPORTS, or MOVIE.
      3. Turn off Dynamic Range Control. This is done by pressing and holing the Sound Mode button while the Soundbar is in standby mode.
      4. Increase the volume level of the surround speakers using the Sound Control button on the Soundbar remote control.

      I hope these tips help to enhance your audio enjoyment.

      Should you need further assistance with this issue or other features, please contact Samsung Customer Support via any of the below options:

      1) Phone: 1-800-SAMSUNG (ask for Soundbar) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support

      3) Facebook Messenger: https://www.facebook.com/samsungsupport

      4) Twitter: https://twitter.com/SamsungSupport

      The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      - Samsung Solutions Samsung

  • Rated 3 out of 5 stars

    Alright

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality in not great. I would recommend the Vizio Dolby over this.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Donny:

      Thank you for purchasing the Samsung Wireless Rear Loud Speakers. I am sorry to hear that you did not experience the full potential of the surround sound system.

      Please know that by design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume.

      However, there are a few settings you can change to adjust the surround effect to your preference:

      1. Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If the source is not surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote.
      2. If the source has surround channels, select the desired Sound Mode from the Soundbar remote. Choices are STANDARD, MUSIC, CLEAR VOICE, SPORTS, or MOVIE.
      3. Turn off Dynamic Range Control. This is done by pressing and holing the Sound Mode button while the Soundbar is in standby mode.
      4. Increase the volume level of the surround speakers using the Sound Control button on the Soundbar remote control.

      I hope these tips help to enhance your audio enjoyment.

      Should you need further assistance with this issue or other features, please contact Samsung Customer Support via any of the below options:
      1) Phone: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      - Samsung Solutions Samsung

  • Rated 3 out of 5 stars

    Not very loud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't really hear speach clearly not loud enough. Sound fx are really loud.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Katt,

      Thank you for purchasing the Samsung Wireless Rear Loud Speakers. I am sorry to hear that you did not experience the full potential of the surround sound system.

      Please know that by design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume.

      However, there are a few settings you can change to adjust the surround effect to your preference:

      1. Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If the source is not surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote.
      2. If the source has surround channels, select the desired Sound Mode from the Soundbar remote. Choices are STANDARD, MUSIC, CLEAR VOICE, SPORTS, or MOVIE.
      3. Turn off Dynamic Range Control. This is done by pressing and holing the Sound Mode button while the Soundbar is in standby mode.
      4. Increase the volume level of the surround speakers using the Sound Control button on the Soundbar remote control.

      I hope these tips help to enhance your audio enjoyment.

      Should you need further assistance with this issue or other features, please contact Samsung Customer Support via one of the following options:
      1) Toll-free calling: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      -Samsung Solutions Samsung

  • Rated 3 out of 5 stars

    Sound goood

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not 100% wireless. You will still have wires coming off the speakers.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Chris,

      Thank you for your review on this Samsung SWA-8500S Wireless Rear Loud Speakers
      Your feedback is very important to us and will be shared with our product team for future improvement.

      If you ever need assistance with the Louds Speakers itself, please reach out to Samsung Customer Support at 1-800-SAMSUNG

      You can also LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support

      We are likewise reachable by Facebook messenger at: http://m.me/samsungsupport .
      Or simply tweet us at  https://twitter.com/messages/compose?recipient_id=18768513.

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.

      -Samsung Solutions Samsung

  • Rated 3 out of 5 stars

    Samsung - Wireless Rear Loudspeakers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found these speakers very difficult to connect to sound bar blue tooth.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didnt work with my sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy associate stated he thought these would work but they did not

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Music

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thinging it was wireless. Waist of time getting it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the sub to go with soundbar. Ok sound but not worth the money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not very loud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really didnt add much sound to the system. Would not purchase next time

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Skeet,

      Thank you for purchasing the Samsung Wireless Rear Loud Speakers. I am sorry to hear that you did not experience the full potential of the surround sound system.

      Please know that by design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume.

      However, there are a few settings you can change to adjust the surround effect to your preference:

      1. Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If the source is not surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote.
      2. If the source has surround channels, select the desired Sound Mode from the Soundbar remote. Choices are STANDARD, MUSIC, CLEAR VOICE, SPORTS, or MOVIE.
      3. Turn off Dynamic Range Control. This is done by pressing and holing the Sound Mode button while the Soundbar is in standby mode.
      4. Increase the volume level of the surround speakers using the Sound Control button on the Soundbar remote control.

      I hope these tips help to enhance your audio enjoyment.

      Should you need further assistance with this issue or other features, please contact Samsung Customer Support via one of the following options:
      1) Toll-free calling: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      - Samsung Solutions Samsung

  • Rated 3 out of 5 stars

    It makes a difference

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little disappointed and The Sound but just make a difference

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Way too quiet.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning these for being WAY too quiet. I read tips and reviews and and cranked them to their max and it was so disappointing. Ive had set up 4 sound bars, owned 2, and this was ridiculous to be an add on.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its alright.. no wow factor

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely noticeable, but you can still tell that it helps.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Ziondotfmonig:

      Thank you for purchasing the Samsung Wireless Rear Loud Speakers. I am sorry to hear that you did not experience the full potential of the surround sound system.

      Please know that by design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume.

      However, there are a few settings you can change to adjust the surround effect to your preference:

      1) Make sure that the source (i.e., TV output) is sending surround channels to the Soundbar. If the source is not capable of surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote.

      2) If the source has surround channels, select the desired Sound Mode from the Soundbar remote.

      3) Turn off Dynamic Range Contro (DRC)l. This is done by pressing and holing the Sound Mode button while the Soundbar is in standby mode. Depending on your soundbar model, you may or may not have DRC.

      4) Increase the volume level of the surround speakers using the Sound Control button on the Soundbar remote control.
      a. For example, if you are connected to the Samsung Harman Kardon HW-Q70R, you would press the Sound Control button on the Q70R remote (looks like a gear), then select REAR LEVEL and use the Up/Down buttons to adjust the volume within a -6 to +6 range.

      I hope these tips help to enhance your audio enjoyment.

      Should you need further assistance with this issue or have any questions, please contact Samsung Customer Support via any of the below options:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      2) LiveChat:  https://www.samsung.com/us/support/#contact_us_for_support

      3) Facebook Messenger:  https://www.facebook.com/samsungsupport

      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help

      To optimize your product experience, we encourage you to register your new Samsung Soundbar at:  https://www.samsung.com/us/support/register/
      …and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates. Samsung

  • Rated 2 out of 5 stars

    Not that great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not that great. I had Samsung sound bar and bought this as as addition to get the surround sound. Set up was easy, but I barely heard any sound from the speakers. The tv sound a tad bit louder than it di with just the sound bar.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    NOT WIRELESS!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers are not wireless. You have to connect them with cables to the receiver. They also did not work at all. They never paired up with my Samsung sound bar and Samsung tv. Total junk! I am returning them for a full refund.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Cat5:

      Thank you for purchasing the Samsung SWA-8500S Wireless Rear Speaker Kit. I am very sorry for any confusion about the wireless description.

      Most consumers have trouble hiding and running speaker wires from the front of the room (where their soundbar is) to the back of their room (where they have their rear speakers). The SWA-8500S Kit eliminates that hassle. Connect the SWA-8500S rear speakers to its wireless module and place these three in the back of your room. One wire is required to connect each rear speaker to the wireless module. Then plug in the power cable to the module. The “wireless” convenience is in connecting your soundbar and any other speakers at the front of the room to the rear speakers – this can now be done via Wi-Fi through the wireless module, eliminating any clutter of long wires running the length of your room.

      For complete setup instructions, please refer to your User Manual or go to this link:  https://www.samsung.com/us/support/answer/ANS00077500/

      If you have not returned your speakers yet, please contact Samsung Customer Support for assistance with setup or with any concerns via any of the below options:
      1) Phone: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      We look forward to hearing from you soon.

      - Samsung Solutions Samsung

  • Rated 3 out of 5 stars

    Samsung rear speakers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok. Did have distortion at times which disrupts the experience.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Can't figure out how to get them turned on.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't been able to figure out how to get them to come on.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aztec:

      I am sorry to hear that you are experiencing issues with these Wireless Speakers.

      Please give us the opportunity to assist you by contacting Samsung Customer Support via any of the below options:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.

      - Samsung Solutions Samsung

  • Rated 3 out of 5 stars

    Not wireless as thought

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were sold to us as wireless speakers but they're not as expected

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Nicole,

      Thank you for purchasing this Samsung Wireless Rear Loud Speakers.
      I am sorry to hear that you were not completely satisfied with the user experience.

      Your feedback about the wireless feature is very important to us and will be shared with our product team.

      Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable via Facebook Messenger at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Or simply tweet us at: https://twitter.com/messages/compose?recipient_id=18768513


      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.

      -Samsung Ambassador Samsung

  • Rated 3 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough but easy to hook up and look nice for the price

    I would recommend this to a friend
Sponsored