Customer Ratings & Reviews
- Model:
- SDSSDE61-4T00-G25B
- SKU:
- 11615505
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
DON'T BUY!! FAILED AFTER ONLY 36 DAYS!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this item 36 days ago... item has failed and I lost about 3T worth of work. Best Buy doesn't take returns after 15 days and Western Digital (who own SanDisk) only warranties their product for 30 days. Now I see why. $330 down the drain!! DON'T BUY!!
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello Mary,
We sincerely apologize for the inconvenience this has caused. This issue can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Constant Formatting
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately approximately every 3 months this ssd gives me no option but to format it. Literally doesn’t give me any choice just gives me warning and that no drive or days is found and format button.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello Dyaa,
We sincerely apologize for the inconvenience this has caused. This issue can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Apple doesn't like it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great drive but Apple TimeMachine doesn't like it. My mac runs backups fine on other drives, but it rarely works on this one without locking it up. Disk Doctor says it's ok but it's not.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience this has caused. This issue can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Better get protection on it.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought and exchanged twice and worked for a bit but then began deleting files automatically. And I upgraded from the lower model for the best experience and this happened twice.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience this has caused. This issue can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Horrible customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase made me realize how horrible customer service is at Beat Buy. They don’t honor price match. I found this $60 cheaper on Amazon and they would honor it. They are horrible. Cheaper for you to get these from Amazon.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We are sorry to hear about your experience with the retailer. Price matching policies are determined by Best Buy, and we recommend reaching out to them directly for clarification. If you have any concerns about your SanDisk product, please contact our support team for assistance. Thank you for your feedback.
Not for PS5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was advertised and we were told by staff (we double checked before purchase) that this would work with a PlayStation 5 and it does not, making it completely unnecessary. Unfortunately, my husband is a truck driver and didn’t find out until after he’d left for the month, so we were unable to return it.
No, I would not recommend this to a friendCrashes computer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used these sandisk products before and have never had issues. However, this one is slow and causes my computer to freeze. Super frustrating. Of course it sat in my desk for a while before I started using it, so it’s too late to return. I’m super frustrated.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello HaleyZ, Please be informed that poor or slow speeds can be caused by: Host device port speed, Format and file system, Directory with lots of small files, Deeply nested directory etc. Please refer to the mentioned link to know the Common Causes of USB Flash Drive Performance: https://support-en.wd.com/app/answers/detailweb/a_id/17047/related/1 You may open a support ticket in brief at https://support-en.wd.com/app/askweb, the customer support team will contact you as soon as possible.
Hard drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a fantastic hard drive. It’s rugged design makes you feel at ease when you move it around
I would recommend this to a friendTerrible drive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps deleting itself, it’s happened twice now. Not happy with my purchase and would return if I could.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello Adrian,
We sincerely apologize for the inconvenience this has caused. This issue can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Not a good buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even half full and no longer letting me create folders and any files I add do not show up on another machine, always thought Sandisk was bes
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused to you. We regret to hear about your experience. However, we would request you to submit a support ticket with our support team so that we can investigate the issue further. You may submit a support ticket at https://support-en.wd.com/app/askweb.
Requires software
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it because later found out have to download Microsoft software.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello Planet,
We sincerely apologize for the inconvenience caused. Since you have returned your SSD Drive, you could have also contacted our support directly and we could have also assisted you directly over the phone. This way, we could have asked critical questions to resolve your issue. For any other suggestions/ concerns, please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Always become corrupt
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for the first week then external keeps crashing and becoming corrupt now. Unusable.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello Aaron,
We sincerely apologize for the inconvenience this has caused. This issue can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Failed in less than 8 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died in less than 8 weeks. And now SanDisk owned by WD has even't sent a replacement after 5 days. They are taking forever! Not acceptable!
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We apologize for the inconvenience caused. We hope that you have received the replacement if not, we request you to reach our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disconnects from your computer all the time. Always a hassle trying to get your computer to recognize when reconnected
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused to you. We regret to hear about your experience. We would request you to submit a support ticket with our support team so that we can investigate the issue and provide you an appropriate resolution. You may submit the support ticket at https://support-en.wd.com/app/askweb.
it does not work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work all the time. I thought they had a great product but it didn't work out that way.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello Luis, We sincerely apologize for the inconvenience this has caused. This matter can be best addressed by our support team. You can open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Not worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working within a year. Lost a lot of pictures.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We are so sorry to hear about your experience and the loss of your pictures. This isn't the reliability we strive to provide. Please reach out to our support team(https://support-en.sandisk.com/app/askweb) so we can assist in troubleshooting and recovering the files or exploring alternative solutions for you.
Be careful with sanDisks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good drive and recent stats shows that its degrading and I lost 4TB of data at once..
No, I would not recommend this to a friendHopefully I got a lemon
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked quite right from Day 1. I'm taking it back as soon as possible for a replacement.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello Marcus,
We sincerely apologize for the inconvenience this has caused. This issue can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Critical hardware failure in less that 1 year
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This suddenly died at I have lost all of my data. I will never by SanDisk again
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello TylerP, We sincerely apologize for the inconvenience caused to you. We regret to hear about your experience. We would request you to get in touch with our support team so that we can provide you an appropriate resolution. You may submit a support ticket at https://support-en.wd.com/app/askweb.
SanDisk 4TB Junk
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy it. It's a scam. Data Transfer is terrible. Slow Speed. Got a replacement from Sandisk. The replacement has the same issues as well.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi Sidhu, Please be aware that slow data transfer speeds may be caused by various factors, such as the type of file being transferred, the speed of the USB port, compatibility issues with the devices being used, and host device configuration. To troubleshoot this problem, try using different USB ports, update your drivers, and use the drive by connecting it to a compatible USB port. If the issue persists, it is recommended that you contact Sandisk Support again for assistance as we are unable to locate the case details using the information you shared.
