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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the Exos X18 16TB Internal SATA Enterprise Hard Drive favorably, particularly praising its five-year warranty. Positive feedback consistently highlights the comprehensive warranty coverage offered directly from the manufacturer. There were no reported negative customer experiences. The drive's value proposition is enhanced by this strong warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Pros mentioned:
    Speed, Warranty

    Rated 5 out of 5 stars

    Highest quality top performer HDD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 16TB version of Seagate's top-end Exos (latest X18) series drive Model ST16000NMZ00J and have been using it for a few days now. The product was delivered in an unmarked cardboard box (OEM-style) with the drive inside sealed in an anti-static wrapper bag. The SMART data internal to the drive showed that it was brand new, and the Seagate warranty verification website (which does not work from behind a firewall) showed that it has a full warranty of 5 years (based on my drive's serial number). The performance matches the Seagate product manuals: ~270MiB/s for read and write (I have it in a backup server, so the I/O is mostly sequential). For a 7200rpm it is not too noisy. It is sitting in an open caddy on a desk and runs at 40-42 deg C internal temp when active (without any cooling/fan, at ambient ~72 deg F). I am fully satisfied with the purchase, and the product (so far).

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Server drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an enterprise class drive. I havent had any issues and I don't anticipate any for a very long time. Had a pair shipped to me, solid packaging and they both are working in a RAID set up. No issues, reasonably fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Warranty

    Rated 5 out of 5 stars

    So far so good; actual warrantied Retail drives!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 of these to put in a ZFS1 TrueNas setup about a month ago. Reasonable price for these, but these are actual RETAIL drives that give you the full 5 years of warranty directly from Seagate; you can buy the same one from Amazon for cheaper but those are OEM drives that are warrantied thru some 3rd party seller, which is not worth it in my book. These are running at warmish temps in my cramped box, but running nice and fast. Constant write speeds that max out my networks 1GB connection; and my Plex server feeds these to my networked Nvidia Shields even at uncompressed 4k video just fine. Overall, solid drives, and unfortunately time will tell if these have issues and are reliable, but thanks to them being Retail drives with 5yr warranties, I dont feel like I'm risking much!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect and the best price i cold fine as a video editor I needed storage space fast and best buy had the right price and the right product

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Great Drive for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible hard drives for the price; I bought them on sale, and they work as described. They do come with a five-year warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Perfect for synology nas.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, 5years warranty and good deal. Cheaper if you count how much you pay per TB

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Backup Heaven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues at all. It was exactly what I needed. Quiet fast and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster than i expected no issues, might go bigger but the 20gig was out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice disk for NAS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great memory disk value for enterprise quality HDD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still Going Strong

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All these months later still going strong. I used it to backup everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of space, Easy to install, Runs well, no issues as of yet.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 4 out of 5 stars

    Seagate 16tb

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving it 4 stars because it's not packaged in original box. I checked with seagate and it does have the 5 year warranty.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy - it is just a paperweight.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk, no heavy usage. only use about 4TB and in less than 4 months it is basically dead. One 18mb file takes 20 mins to reads....just 20 minutes of clicking and nothings... finally crashing.

    No, I would not recommend this to a friend
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