Customer Ratings & Reviews

Exactly what you need for large capacity storage, also reliability is the principal reason for this over the others brand.

I have had no real complaints about this, although I know some people have made comments. Works for my use case and I would buy again.

The drive works fine. It is a little noisy from time to time. It does meet my need for a larger capacity drive.

There's no way I could use all this space, but I don't have to worry about running out of space and the drive has permitted me to back up all my work (personal, bills, etc.) very easily. Peace of mind.

Works well enough. Using it as a basic backup drive. Fast enough and seems good enough.

The drive is noisy A lot of drives are, but this is more about enclosure dampening of sound It has rubber feet for standing up, but it’s 2x louder standing (if not more) If you put it on a desk that is a typical ikea cheaper wood design, it will thrum, clunk and echo that sound under the desk, amplifying it Laying it flat lessens the noise, and putting some foam pads under it helps Some people buy these on sale to shuck for cheaper storage They are good for that and probably better than using the included enclosure sound wise Overall good drive, minus 2 stars for very bad (loud) enclosure design. Especially since these are more consumer marketed

I've had this hard drive for 5 months. Though it can make some clunky noises coming up to speed, it is accessible in about 4-7 seconds if it has timed out.

Awesome external drive. Easy to shuck. Mine contained a Barracuda (ST20000DM001).

Works perfectly for storing media and streaming! Price for the amount of storage is good too

20 TB is a must own. Easy upgrade option when you need more space. No hassle just plug and play.

If you need an external hard drive, this is the one for all those pictures you have all over your computer. Plenty of room for more projects too.

It works well with no issues. Havent unboxed it yet, but seagate makes good drives.

Works great, was in stock and was able to walk in a pick up then plug and play

This hard drive works great for saving my games. I had some trouble with it at first, but the Geek Squad fixed it for me.

This was a great purchase! You can never go wrong with a Seagate 20TB drive.

Nice large capacity hard drive. Easy to use. Easy to setup. More space than I know what to do with.

Easy set up, arrived quickly. Worked well with both our MAC and windows.

Like all products that I have purchased from Best Buy, I buy with confidence. This product is well reviewed by experts at Best Buy. I also enjoy the fact that if something goes wrong, a Best Buy tech will take care of me. This product is working great, and I will continue to purchase from Best Buy.

i was running low on my tree m.2 4TB SSD's but man this HDD saved me on storage but be aware your PC will take away 2TB of space from the 20TB drive for backups and the drive will say 18.1TB not and 20TB but over all seagate never fails me.

It's fine. It works. It's fast enough for what it is. And the price was good at the time.