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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 88 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the HD1 Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users rave about the crystal-clear audio and powerful bass, while others appreciate the convenience of the long-lasting battery. The headphones are also praised for their comfortable design, ensuring a great listening experience. However, some users have expressed concerns about the low volume and sensitivity of the microphone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 88 reviews
  • Rated 5 out of 5 stars

    I love this headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headphone, I hope it never breaks! I needed a good headphone to make the spoken words on the television shows easier for me to understand. Unfortunately I am getting older and hearing is not so good. These are EXCELLENT. I can hear everything fine. And the music produces good base response which I appreciate. These are easy to pair and stay connected fine. The battery probably lasts about 6 hrs - I never measured it exactly. The bluetooth range is excellent, I can leave them on and they do not face out when going to the kitchen ( next room) to get some refreshment.. I used the widest ear tips, and that helps the music base response. They isolate the exterior sound sufficiently. They are very comfortable. The only thing I wish were improved was the lag or latency when I can hear the sound from the receiver speakers and also the earphones. But I realize that bluetooth just does that. It is not too distracting and I think my brain/ears can get accustomed to it soon.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic sounding headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace my LG hbs-1100 Tone Platinums that failed ..(twice). I used them daily, and as an IT professional, having a wireless set of heaphones with a microphone is critical for when I'm working in tight spots, cramped server rooms, etc. I have to say these are an incredible upgrade. Pros: -Easy and quick to pair using either regular bluetooth pairing or NFC pairing -Absolutely wonderful sounding, balanced sound. clear, punchy lows, exceptional mids, and brilliant highs. These really surprised me. Some of the best in-ears I have ever heard. With some EQ help, these are definitely the best in-ears I've used. -Great microphone. Does an excellent job picking up my voice when I'm on the phone (I use this feature a LOT at work) -extremely comfortable to wear, in cool dry climates. The leather feels great and doesn't pull your hairs like some other similar sets do. -Build quality is exceptional! Thicker cables than competitors, Metal housing for the earbuds, leather around the neckband, tactile buttons, great feeling plastics. They also come with many different sizes of rubber ear inserts for a wide variety of ear sizes, that are definitely higher quality than competitors. Comes with a fantastic hard-shell carrying case to protect them when they're not in use, which is a huge plus, especially for those that travel. -Battery life, so far, has been solid. Been 3 days without a charge so far with fairly heavy use. Packaging indicated 10 hours of batter life, but it seems like I've gotten more out of it already. cons: -No magnets or other place to put the earbuds when you're not using them actively. They just dangle there. This is only a con because of convenience. I can definitely see why they took this approach, since it allowed for a higher quality cable and construction of the unit overall. -The leather around the neckband could get funky or even frayed over time.. especially in warmer climates, where you might sweat. The manual specifically advises against using any sort of leather protectant on it (because it's in contact with your skin), and you should try to avoid getting them wet. If you do get them sweaty, just wipe them off with a slightly damp cloth, then dry immediately. This also means these wouldn't be good for the gym or running. Overall, these are great headphones for anyone who travels, or works out in the field. Especially for IT professionals who need to be on the phone frequently.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build quality, fantastic sound, and comfortable to wear. I did a lot of research trying to figure out what bluetooth headset I wanted to purchase as I have a big trip coming up and I wanted something of better quality than what I had. My phone does not have a headphone jack so bluetooth is my only option. I read tons of reviews and considered multiple styles and brands of headphones and ear buds. I'm so glad I got these Sennheiser's though. The sound is phenomenal for bluetooth, they sound better than the $150 wired earbuds I own. I had read some reviews that said these were heavy, but they feel pretty light to me. The neckband is very well built and the leather is soft and comfortable on the neckband as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Very Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these on sale and so far I am very pleased. They are comfortable, the leather stitching looks good. Ear buds with 3 size pads to choose from fit and stay in place. Sound quality is great for mid and upper frequencies, some bass or lower frequencies seem to be missing but overall they sound decent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Range, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They outshine countless other sets....I love the sound, range, and battery life. The quality and of the unit is second to none. Buy these you won’t go wrong

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Overall good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these and have to say I am liking them. The head set is comfortable around the neck sometimes it slides a little. I wore it under my collar while working without issues. To bad the buds don't retract. The sound is very good nice to hear music that is not overpowered by bass but definitely is there when it should be. Mids and highs nice and crisp. Gives it and different sound stage that does not follow all the others I have used. For calling it connects to both of my phones no problems. No complaints from the other people while in conversation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good neckband headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best sounding neckband style headphones. I was amazed at the wide sound stage and sound quality. It was as good as a over ear headphone with large drivers. However the wires connecting the earbuds create noise when walking and it interfered very much with the music. I would recommend this if being used when at desk or stationary.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Superb sound quality, but the earbuds are a bit tr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality as can be expected from Sennheiser. Unfortunately the earbuds are a unnecessarily long and as such are a bother when wearing balaclavas or a helmet. The other downside at least for me, is that the earbuds keep falling out. I had to get aftermarket ear gels to stop this from happening.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Handsfree

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these Bluetooth Sennheiser Headphones to keep my hands free while working. These are very comfortable and clear. They still give a little background noise but way better sound than the other bluetooth headphones I’ve tried.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Range, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have fantastic sound and range. Also a long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Range, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blue tooth range is great, sound phenomenal, and super comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Great around the neck ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good sounding around the neck ear buds the have good sound. I didn't like the Boss because they didn't fit in the ear canal, they just rested near your ear canal. I found these ear buds with leather around the neck. With some research, I found that acoustically their high end. I'd recommend these ear bud to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    HD1 wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried Jabra Elite 65 active and had to return it because sound quality was really poor. I tried Jaybird X4, sound was fair but it kept disconnected every 30sec. Finally, I decided to try HD1. Wow!!!. Perfect fit, sound like it suppost to, battery life as advertised. Please check it out. You will be pleasantly surprised.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sound Balance Is Near Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless/Bluetooth headphones achieve a great balance between bass/treble, high/mid/low sounds. It seems like every pair of headphones compromises on sound balance, i.e. too much bass, too much "ting", etc. These provide a near perfect blend. They are a little larger than most but very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing Bluetooth earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass is full and sound quality is amazing, very comfortable to wear but what truely sold me was the battery life 10+hrs!, easily lasts my entire work shift without the annoying beeping other headsets do when low on battery!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could use a bit more bass (though i think new tips should fix that). Overall the sound quality is great and exactly what you would expect from sennheiser. They actually sound better than my wired sennheiser headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pair I've gotten as a gift. Both people have said they like how comfortable this is and the battery life. Friend also has these and she loves hers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome sound great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it doesn't have noise canceling, its sound quality is great..not a lot of amplification, but ~10 hours of life! The length of the cord to the ear buds could be a bit longer though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, more bass would be nice, but overall it'sa good quality build and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice set of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to purchase a Bluetooth head set and the sales person recommended this set instead of over the ear set. I use them at work quite a bit and being able to take one plug out and still hear my tunes is perfect. The sound quality is very good for this price point. This set is almost like have sound canceling because they eliminate most of ambient noise.

    I would recommend this to a friend
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