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Customer Ratings & Reviews

$124.99
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Comp. Value: $149.99

Customer reviews

Rating 3.8 out of 5 stars with 218 reviews

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  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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67%would recommend to a friend

Customers are saying

Customers commend the HydroDuo for its cleaning performance on small spills and ease of use, further highlighting its lightweight design. The built-in light and cordless feature are also appreciated, along with its surprisingly quiet operation. However, some customers have expressed concerns regarding its suction power, battery life, and capacity. A few customers also feel that the liquid compartment is a little small.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 103 reviews
  • Cons mentioned:
    Capacity
    Best Buy Employee

    Rated 5 out of 5 stars

    does the job

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would say use is for more in an apartment size because amount of empty and use of solution runs out little fast depeding on use my apartment bout 1200sqq ft

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Floor wonder cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I love that I can sweep and mop with the same this light weight duo product. It wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Quick clean up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device, easy to use. Simple to clean and very convenient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GOTTABEEASY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to assemble and use immediately. Take mopping and sweeping to the next level of ease. With less stress of broom , dust pan , mop and bucket. Less water and the solution smells good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hydro DUO

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a small 3 in 1 vacuum, floor scrubbing, and shampooer, its wonderful especially for the affordable price and quick delivery!! Thank you very much ¡!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hydroduo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So awesome to have 2 in 1 vacuum and mop. So easy to use and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Easy to Use, Easy to Clean, Quiet

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a realiable floor cleaner that would be easy to setup and use throughout the day. I decided to try out the Shark Hydro after others telling me its a great cleaning tool. I am so glad I did, it was practically ready to use right out of the box. It is very lightweight comes with cleaning solution and partial battery charge. I really like the base station that it provides a way to dry the roller, a way to wrap the cord and place for the tool. When using it on my floor right off the bat I noticed how well it cleaned up the area. It did not take long for the floor to dry and it was the right amount of solution when using. The handle allows for easy navigation and how lightweight it was I never got tired after cleaning the entire huge floor of my house. After usage it was very easy to take apart to clearn. There are many portions of the attachments able to rinse and clean without things getting in the way. I even like bringing it with me and with an easy to remove handle it provides a travel ability. Overall I really enjoyed using this product and strongly recommend trying out this if you are looking for a realiable cleaning product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Light
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Never mopping the old way again…

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Shark HydroDuo with Dirt Reveal Technology is a game changer for me! With my home being 80 percent hard flooring, a good mop is a must and this Shark HydroDuo is a welcome addition to my cleaning routine. (I will admit I have not come around to wanting a robot vacuum cleaner because I actually enjoy the act of vacuuming.) The Shark - HydroDuo with Dirt-Reveal Technology is easy to assemble and use, make sure to remove all of the sticker plastic and cardboard underneath the cleaner bottle reservoir. The charger base is nice and solid taking up very little space. Make sure to charge the cleaner fully prior to using for the first time. I was so surprised to be able to use the Shark to clean the entire house on a single charge. The light really does work to see where the dust and dirt is on the floor helping to get the best cleaning my floors have seen in years. The brush works perfectly to pickup dry dirt and mop the floor all at the same time. It’s like magic to see the wet and dry debris separated in the bottom of the vacuum. I love that if I have a small messy spill I can grab this and clean quickly and easily! Everything comes apart for cleaning very easily so you can extend the life of the device. This Shark - HydroDuo with Dirt-Reveal Technology works quite nicely for the applications I need around my home. I do enjoy using it to keep my floors nice and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Scary to dirt like Jaws was to swimmers

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we were looking to buy a house way back when you could afford to do that, we made the choice NO CARPET. Hardwood looks nice, its easy to clean, and it’s more durable. Once we had kids, they didn’t see it the same way and you’d think asking them to run a mop over the floor was akin to torture! So I was already halfway to being pleased when I opened the Shark HydroDuo and several kids became excited to get to help try it (I told them no until I knew how it worked so I could write this review). In the box is the unit itself in two pieces and the charging pad, which plugs into your wall outlet and will recharge your HydroDuo when not in use. None of the messes I attempted to clean were large enough to run out the battery, it will work for an hour or more in my experience. Also in the box is a small bottle of the Shark Hydro Multi-Surface Cleaning concentrate. The Shark has a trigger that will spray in front to help with cleaning up sticky or stuck on messes using a mix of water and the concentrate. The reservoir snaps into the front of the Shark and has lines to illustrate how much water to fill then where to fill the rest of the way with the cleaner concentrate (Its approximately a 4-1 ratio. What’s neat about this “mop vacuum” is that you can clean wet, dry, or mixed messes without having to change any settings, you just turn it on and point it where you want it to go. The spinning of the roller gives it a little bit of drive to it, you feel it pulling you forward a little, which my family found endearing given it being a Shark and it attacking the messes like a shark. We started with a spill of chocolate chips and milk in the living room and it took the mess up in one swipe! There was a small scare that on the first 45 seconds of use that I had broken it when it made a loud crunching sound but upon inspection it looks like it just destroyed one of the chocolate chips instead of sucking it up whole like the others. The unit has a blue tinted light in front which I found odd but it actually illuminates the floor in such a way that you can see the debris and mess you still need to clean. That sounds crazy, and maybe my floor was just THAT BAD that it was obvious, but I swear the light was showing me where to go next and eating everything in front of it. After we cleaned the living room, dining room, and hallway all the cleaning was done for the time being. Following the directions inside I squeezed two tabs on the top of the bottom section and lifted the, for lack of a better name or forgetting if they had an official part name, “Crud Collector” out. This was a very clean and easy way of disposing of the solid waste and there is a separate compartment for liquid waste. The instructions advise to rinse the brush roll and dry fully before reinstalling but I found that with the enclosed tool (kind of like a quarter circle shaped scraper with a handle) I was able to “wring out” the brush by pulling the tool across the brush and forcing the water out at the end. A quick pat dry with a couple paper towels and it seemed clean and dry enough to put back in to me, and I haven’t experienced any negative repercussions not following the instructions to the letter. Its a very skinny vacuum mop but tall enough to be comfortable to use (I’m 6’5” so some cleaning tools are hard on my back having to bend over slightly to use) and it packs in a corner very easily to charge if you have the right setup for your kitchen or garage. The cleaning power is impressive and while I’m sure my kids will find a way to clog or choke it eventually, the test cleanings we did the past week were nothing it couldn’t handle! If you have hardwood or tile floors then I highly recommend this for keeping your house clean.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great wet/dry hard floor cleaner

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is just another great product from Shark. We have gotten multiple shark products over the last 10 to 15 years but this is the first one that is a wet floor cleaner for hard floors. We have about 1,000 square feet of rubber vinyl plank flooring downstairs and this makes it much easier to clean. I was surprised when I took it out of the box how small it was but that's also nice because it takes up less room when you have to store it. It came with a very nice base to hold it and charge it while also offering a nice way to dry out the cleaning roller. Out of the box it was set up and charging within less than 5 minutes and after a few hours the battery was charged and ready to use. Pros - Self driven with powerful cleaning roller to grab anything in its path - Charging base and place to store the roller for it to dry between uses - Used the cleaning fluid sparingly with half a container left when the battery was drained Cons - Battery didn't last long enough to mop our entire downstairs but it is a larger than normal area - Small dirty water and debris storage area Overall this is a great option for those quick hard floor cleaning needs. It does a good job to pickup dry debris then hitting the floor with the solution to get that stuck on debris. It left our floors visible cleaner and so far we are very happy with it.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Perfect solution for small to midsize floors!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a parent of a 6-month-old baby girl who has just recently started crawling up a storm, is enjoying her infant-led weaning on soft foods, and likes lobbing globs of food like they are grenades, I have been desperate for a cleaning solution that keeps our kitchen and dining room (and my sanity) intact. The Shark HydroDuo has come in to save the day! It offers some of my favorite features of our Dyson V15 Detect Submarine Vacuum and Mop combo at nearly a 10th of the cost, all with the convenience of being a vacuum and mop in one and not having to switch out the attachments to fulfill either role. Unboxing and Setup: As usual with their cleaning implements, Shark has made the setup and use of this hydro duo an absolute breeze. They have handy instructions printed right on the box when you open it, but they also have a booklet included for more detailed instructions as well as clean up and maintenance of the device. I found I was able to set up the vacuum intuitively; there were so few parts needing to be attached out of the box, and none could be mixed up by my reckoning. Once I had the vacuum set up, I plugged in the charging and storage tray and placed the vacuum on there as the battery was completely drained from the factory and needed a complete top-up before use. This is probably best from a battery calibration standpoint. I also filled up the cleaning fluid tank and was pleasantly surprised to see that they included a bottle of concentrate that looks like it will last for at least six full tank clean-ups! More Shark Hydro brand cleaning fluid concentrate with a volume per the marketing that will last about 19 cleanups is available for around 19 dollars or so online from various sources. First-time use: One of the best parts of this Shark HydroDuo versus the Dyson Detect vacuum model is that the dirt reveal light works for both vacuuming AND mopping. My wife and I have stated aloud to each other that we wish we had a better way of seeing the stubborn stains and grit on the kitchen and dining room floor while mopping the same way our detect V15 shows dirt with its fluffy head cleaner. Well, Shark has done that for you here! Putting this to advantage, I first diligently vacuumed up as much dry material as I could see without using the sprayer. Shark advises that you first vacuum up dry debris as much as possible before using the sprayer for best performance. Logically, that just makes sense, and I followed that recommendation to the best of my ability. The vacuum and mop overall did excellent for us. The vacuum was able to vacuum up all the pesky debris and detritus that builds up in our busy daily workweek lives, even (for the most part) my wife’s 3-foot-long curly hairs that she sheds like a husky! The mop with the handy included quick dry fluid to mix into the tank was excellent at getting even some of the more petrified food stains and kitchen messes cleaned up and it generally did really well performing a fairly in depth clean of the floor. When the wet is added into the equation with this mop, though, the drawbacks of the roller system manifest: what was left of my wife’s long hairs got gummed up and wrapped around the roller, and there were definitely a few clumps that ended up just being pushed around and had to be picked up by hand. Admittedly, long human hair is a major challenge for all but the most expensive cleaning appliances, so I do not consider this a major demerit against the Shark HydroDuo. Cleaning up the Shark was intuitive and easy. The dry bin gets dumped in the trash, the dirty water bin gets rinsed and put out to dry, the roller gets cleaned off and placed upright on the storage/charging station in its handy, specially designed drying spot. It was cleaning the roller that made us realize just how severe the spin up of long hairs was, but we weren’t too flustered about it. All in all, I think this Shark Hydro Duo, for its intended price and use cases, gets a solid 5 out of 5. This is the perfect solution for small to mid-size dwellings with sealed hardwood, tile, and linoleum-type flooring that needs good maintenance of both vacuuming and cursory mopping. I just wouldn’t quite throw away your traditional mop, bucket, and broom if you are a person who likes a super deep clean and feels the need to do it the manual way once in a while for a true deep clean. Thanks for reading and hope this interview helps you out!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product do everything that I need it to do - Pros/ it wireless no cord is simply amazing plus it pick up hard to get spot me and when you need to clean a mess it does it well -con/ if you want to vacuum and mop your whole house you can’t the battery life is just not long enough and clean it is very tedious Once you get pass those it’s overall a great vacuum and gets the job done highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Weight

    Rated 5 out of 5 stars

    My Cleaning Helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a vacuum cleaner from Best Buy, and it has exceeded my expectations. It’s powerful, lightweight, and very easy to maneuver around the house. The suction is strong and picks up dust, pet hair, and debris with no problem at all. I love how easy it is to empty and clean the container, and the filters keep the air fresh. The design is modern, and the battery life is excellent for cordless use. This vacuum has made cleaning so much faster and more efficient—I’m very happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    This is my favorite mop ever and i have had a few!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have hardwood floors and tile throughout our home andcthe HydroDuo makes it easy to care for them. The cordless feature allows me to zip right along and clean up of the mop is straightforward. The first time i used it I had vacuumed first and was amazed at what grit and pet hair was still picked up. The floor has never been so clean!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Weight

    Rated 5 out of 5 stars

    10 outta 10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight. Simple to use. Even more simple to clean after. Very useful for the messes that you don’t want to break your back to get. Charging station is very nice too!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Weight

    Rated 5 out of 5 stars

    Oh little shark

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with a shark. Extremely light. Easy to put together and very user friendly. Charges when you place it on the dock. Easy to empty. Love this product and would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Weight

    Rated 5 out of 5 stars

    Great multi tasking product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to manuever, light weight, cleans well especially on stubborn stains on wood and affordable. You can carry it anywhere,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Easy to use vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is easy to use. It is light-weight. The light really reveals dust and dirt. The head pivets and cleans edges. The vacuum is easy to clean. It is so easy to use, I plan to purchase one for my mother who has RA (rheumatoid arthritis).

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Best floor cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little floor cleaner. Don’t know how I lived without it. Makes cleaning such a breeze. My floors are sparkling clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    HydroDuo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cleaner is easy to use and picks up dust and dirt really good. The light shows every spot with dust really good and I can sweep and mop easily.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello there,

      Thanks so much for the fantastic review! We’re really glad to hear that the cleaner is easy to use and does a great job picking up dust and dirt, that’s exactly what we love to hear. It’s great to know the light feature is helping you spot those dusty areas and that sweeping and mopping has become easier. Your feedback means a lot to us, and we’re so happy the product is working well for you!

      Kind regards,
      Shark Clean