Customer Ratings & Reviews
- Model:
- AZ2002
- |
- SKU:
- 12229209
Customer reviews
Rating 4.6 out of 5 stars with 2029 reviews
(2,029 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great buy and will not disappoint
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really great vacuum cleaner, better than my Dyson ball!
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Favorite vacuum
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been the best vacuum I’ve owned in this price range. I enjoy using it and it works great.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Carpet height adjustment
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a new puppy it’s great on picking up her hair, the carpet height adjustment is the main reason I choose this item.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Dyson Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Dyson canister vacuum is just wonderful. It is so easy to maneuver, picks up dust you have no idea that your home has and the cord is extra long so you can clean from room to room before needing to unplug. I’m so impressed with this vacuum! *****
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Easy To Use & Powerful
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum has a great combination of suction power and easy to use features. Pros + Easy assembly - I didn't even use the included quick start guide - everything just clicks together. + Powerful suction - despite regular cleaning prior to using this vacuum, I was amazed at how much dirt it picked up. + Stylish - my wife loves the rose gold accents. + Lift away feature allows you to detach the motor and dust canister from the lower portion of the vacuum - making it easy to carry it around to clean things with the wand or to allow you to use the brush head to clean areas where the dust canister would get in the way. + Power brush accessory that attaches to the wand allows you to use a spinning brush to clean areas that would be hard to clean with a normal vacuum. Using the lift away feature and the power brush attachment I was able to clean the carpet under my low bed and on the stairs much better than I could with the wand alone. + Dust cup is easy to remove and dump. It is hinged at the bottom, so you just hold it above the trash can and push the clip to dump it. + The slide switch for selecting surface type has 3 modes (hard surface, low carpet, area rug/thick carpet) and is located right on the handle next to the power button. This is really convenient in my open-concept house that has a mix of carpet, rugs and hard surfaces all in the same area. + The buttons for every feature are well labeled and work with a nice solid click. + LED lights on the front are bright and really help light up areas around and under furniture where things might be missed in the shadows. + On-board storage for the brush and crevice tool. + When you tilt the handle back the brushes start spinning and when you return it to the upright position they stop - my old vacuum didn't have this feature and you had to be careful not to damage the carpet if using the wand or repositioning the cord with it still on. + Rollers are easy to clean and really do avoid getting wrapped in hair (my house has 3 girls and a dog so there is no shortage of hair to pick up). My daughter did manage to get a piece of yarn wrapped around the roller, but it was easy to click out and unwrap. There is even a light that shows the status of the rollers and the motor in case they get stuck. Things to Consider + It isn't any louder than my old vacuum, but it isn't quiet. The power brush accessory is air powered and is noisy. + It is easy to roll around and maneuver, but it has some weight to it. It isn't bad, but it is noticeable if you are moving it up and downstairs to clean. And if it is an issue you can use the lift away feature to split it into lighter pieces. + There is no on-board storage for the power brush accessory. + When I first used it the vacuum it had a little bit of a rubber or plastic smell to it. It is my favorite vacuum I have owned, and it is easy to recommend.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Great power
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is very powerful. It works great on different carpets and especially on hardwood.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Shark - Vertex DuoClean PowerFin Upright Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and use. Deep cleans, no hair wrapped around a brush and easy to empty.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Always Shark
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shark produces quality products and this one is no exception. 5 humans, 3 dogs, one tortoise. We depend on shark.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
So in love
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a woman,this was so easy to put together from the instructions. Love the color. Cleaning my machine is so easy. So glad I purchased.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works for good and has powerful suction that gets everything off the floor/carpet that you wouldn’t even think was as dirty.I am very pleased with the purchase and would buy again not to mention that hard to reach places you just detach the body and there you have it to get those spots. The settings you have from hard floor to low/thick carpet is a plus as wel
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Shark Vacuum Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great cleaner and it works well if living in an apartment space (small space) :)
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, no issues! The adjustable height works great on rugs etc.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 1 out of 5 stars
Ended up not working at all.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I brought it home and it worked great. It had great suction and seamed pretty user friendly. However, I didn’t like where the suction was located when using floor cleanup . My old vacuum sucked from the front edge. This one however sucks from a little further back, almost center. Also it like pulls you across the floor, I was having close calls almost running into furniture because of this. My poor rating of this vacuum however comes from the fact that shortly after I brought it home it, it stopped working. Wouldn’t turn on no matter what I did. Until I turned it over on its side, then it started back up? Very odd, and obviously sketched me out.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
No, I would not recommend this to a friendRated 5 out of 5 stars
Effective
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and does a really good job at cleaning your house and furniture. Overall it's very effective
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Great for pets
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great! I would buy again. This thing works great for pet hair!
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vaccum I’ve ever bought I love it I would but it again
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 4 out of 5 stars
Good not great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, wife loves it. Runs good, good for pet hair.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 1 out of 5 stars
Does not Warranty the whole vacuum from day 1
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bottom of the vacuum does not spin. After 4 Months Shark is making us BUY the part because they do not warranty it. How can we be required to buy a shark part in 4 months if it has a 5 year warranty? Because it is extremely limited. Buyer beware ask questions. Customer service is weak as well, hours on the phone. Hung up on too. Just a real bad experience.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
No, I would not recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works well for my 3 dogs and their pet hair. It’s easy to use and well made.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 2 out of 5 stars
Broken after 8 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken at 8months.. the spinning wheel stopped spinning. We don’t own pets.. I have cleaned it and taken care of it. And for a $326 vacuum to last 8 months is crazy. We can’t get ahold of anyone for the warranty or Best Buy can’t do returns. What a waste of money.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello. Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations. Your input in valuable and help us improve our products and services. We will share your comments with the appropriate teams for review. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. Thank you again for your feedback. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean



















