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Customer Ratings & Reviews

$385.00
Save $94.99
Comp. Value: $479.99

Customer reviews

Rating 4.6 out of 5 stars with 2029 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,029 reviews
  • Rated 5 out of 5 stars

    Great buy and will not disappoint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great vacuum cleaner, better than my Dyson ball!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been the best vacuum I’ve owned in this price range. I enjoy using it and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carpet height adjustment

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a new puppy it’s great on picking up her hair, the carpet height adjustment is the main reason I choose this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson canister vacuum is just wonderful. It is so easy to maneuver, picks up dust you have no idea that your home has and the cord is extra long so you can clean from room to room before needing to unplug. I’m so impressed with this vacuum! *****

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Easy To Use & Powerful

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has a great combination of suction power and easy to use features. Pros + Easy assembly - I didn't even use the included quick start guide - everything just clicks together. + Powerful suction - despite regular cleaning prior to using this vacuum, I was amazed at how much dirt it picked up. + Stylish - my wife loves the rose gold accents. + Lift away feature allows you to detach the motor and dust canister from the lower portion of the vacuum - making it easy to carry it around to clean things with the wand or to allow you to use the brush head to clean areas where the dust canister would get in the way. + Power brush accessory that attaches to the wand allows you to use a spinning brush to clean areas that would be hard to clean with a normal vacuum. Using the lift away feature and the power brush attachment I was able to clean the carpet under my low bed and on the stairs much better than I could with the wand alone. + Dust cup is easy to remove and dump. It is hinged at the bottom, so you just hold it above the trash can and push the clip to dump it. + The slide switch for selecting surface type has 3 modes (hard surface, low carpet, area rug/thick carpet) and is located right on the handle next to the power button. This is really convenient in my open-concept house that has a mix of carpet, rugs and hard surfaces all in the same area. + The buttons for every feature are well labeled and work with a nice solid click. + LED lights on the front are bright and really help light up areas around and under furniture where things might be missed in the shadows. + On-board storage for the brush and crevice tool. + When you tilt the handle back the brushes start spinning and when you return it to the upright position they stop - my old vacuum didn't have this feature and you had to be careful not to damage the carpet if using the wand or repositioning the cord with it still on. + Rollers are easy to clean and really do avoid getting wrapped in hair (my house has 3 girls and a dog so there is no shortage of hair to pick up). My daughter did manage to get a piece of yarn wrapped around the roller, but it was easy to click out and unwrap. There is even a light that shows the status of the rollers and the motor in case they get stuck. Things to Consider + It isn't any louder than my old vacuum, but it isn't quiet. The power brush accessory is air powered and is noisy. + It is easy to roll around and maneuver, but it has some weight to it. It isn't bad, but it is noticeable if you are moving it up and downstairs to clean. And if it is an issue you can use the lift away feature to split it into lighter pieces. + There is no on-board storage for the power brush accessory. + When I first used it the vacuum it had a little bit of a rubber or plastic smell to it. It is my favorite vacuum I have owned, and it is easy to recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great power

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is very powerful. It works great on different carpets and especially on hardwood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark - Vertex DuoClean PowerFin Upright Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Deep cleans, no hair wrapped around a brush and easy to empty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Shark

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shark produces quality products and this one is no exception. 5 humans, 3 dogs, one tortoise. We depend on shark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So in love

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a woman,this was so easy to put together from the instructions. Love the color. Cleaning my machine is so easy. So glad I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for good and has powerful suction that gets everything off the floor/carpet that you wouldn’t even think was as dirty.I am very pleased with the purchase and would buy again not to mention that hard to reach places you just detach the body and there you have it to get those spots. The settings you have from hard floor to low/thick carpet is a plus as wel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Vacuum Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great cleaner and it works well if living in an apartment space (small space) :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no issues! The adjustable height works great on rugs etc.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ended up not working at all.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I brought it home and it worked great. It had great suction and seamed pretty user friendly. However, I didn’t like where the suction was located when using floor cleanup . My old vacuum sucked from the front edge. This one however sucks from a little further back, almost center. Also it like pulls you across the floor, I was having close calls almost running into furniture because of this. My poor rating of this vacuum however comes from the fact that shortly after I brought it home it, it stopped working. Wouldn’t turn on no matter what I did. Until I turned it over on its side, then it started back up? Very odd, and obviously sketched me out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Effective

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and does a really good job at cleaning your house and furniture. Overall it's very effective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for pets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! I would buy again. This thing works great for pet hair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vaccum I’ve ever bought I love it I would but it again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, wife loves it. Runs good, good for pet hair.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not Warranty the whole vacuum from day 1

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom of the vacuum does not spin. After 4 Months Shark is making us BUY the part because they do not warranty it. How can we be required to buy a shark part in 4 months if it has a 5 year warranty? Because it is extremely limited. Buyer beware ask questions. Customer service is weak as well, hours on the phone. Hung up on too. Just a real bad experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well for my 3 dogs and their pet hair. It’s easy to use and well made.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broken after 8 months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken at 8months.. the spinning wheel stopped spinning. We don’t own pets.. I have cleaned it and taken care of it. And for a $326 vacuum to last 8 months is crazy. We can’t get ahold of anyone for the warranty or Best Buy can’t do returns. What a waste of money.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello. Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations. Your input in valuable and help us improve our products and services. We will share your comments with the appropriate teams for review. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. Thank you again for your feedback. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean