Customer Ratings & Reviews
- Model:
- AZ2002
- |
- SKU:
- 12229209
Customer reviews
Rating 4.6 out of 5 stars with 2029 reviews
(2,029 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
The best vacuum we’ve ever had
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Verdict. The Shark Vertex DuoClean PowerFins Upright Vacuum innovates in its design and impresses with its suction. It’s the best vacuum we’ve ever had. First impression. Upon opening the box, there is an assembly guide on the box flap to help assemble the vacuum. It was easy to put the machine together, taking less than 5 minutes. As I put the vacuum together, I was really impressed with the innovative design. There are so many cool, convenient, and modern features on this machine. I have to say that the vacuum is pretty heavy, but that is to be expected for a high-powered vacuum. Full size feature. When fully assembled, the vacuum stands on its own which is really nice. The power button allows for switching from bare floor, to carpet, to high pile carpet. Suction is fantastic, and combined with the power brush, it cleans very well. The pick-up performance outperforms all other vacuums we’ve had. Our favorite feature is that the vacuum will fully lay back so that you can get under furniture easily. If clearance is low, you can remove the dust cylinder at the press of a button, and vacuum under chairs and couches, while benefiting from the full power of a heavy-duty vacuum. Portable features. This vacuum allows for many portable configurations. As noted above, you can remove the dust cylinder and hold it while you use the upright vacuum with its full power. You can also quickly remove the wand and attach one of three attachments for specialized cleaning and extended reach. Lastly, you can remove the handle and add an attachment for close-up cleaning. The included attachments are good, particularly the small spinning power brush. Suctions & dust cup. The suction performance is exceptional. The vacuum is able to maintain suction even when the dust cup gets full. The suction cup easily pops off at the push of a button, and the handle makes it easy to carry to the trash. The suction cup then benefits from two release doors: one at the top and one at the bottom for easy emptying. The bottom door makes dumping in the trash super easy, while the top door allows removal of dog hair or any other trash that is stuck in the dust cup. What I love. - It is a decent looking vacuum - The self-cleaning brush works well - Strong suction - Fantastic functionality - Really well designed What I don’t love. - There are only two attachment holders from what I can tell, which means one of the attachments will have to be stored somewhere else Conclusion. This is a fantastic vacuum… as good as it gets: it’s powerful, versatile, convenient, and very well designed. It is pricey, but on par with, or better, than any vacuum at this price range.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 1 out of 5 stars
Failure in less than a year
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum was great for my home. Unfortunately, the vacuum didn’t even last a year. Dual brushes stopped working and status indicator would turn read. Even on hardwood floor, the brushes would stop spinning. Vacuum still sucks and I can carry it around. But the spinning brushes definitely suck in the not so good way.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
No, I would not recommend this to a friendRated 1 out of 5 stars
Cord broke.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I bought this April 12, 2021 to replace my 7 or 8 year old Dyson. The vacuum ate its cord after like 3 weeks. I am busy and didn't get in to return it until May 20, 2021. However, I was unable to return or exchange because I didn't buy the extended warranty and Bust Buy has a 30 day warranty. If only I had raced to the store when it happened - but seriously who would have thought the actual warranty was only 30 days?? I will never shop here again. And I am back to using my Dyson. FYI - when you are using this vacuum the dustbin fills up really quickly which makes you feel like it is working really well - but really, the dustbin is like 1/2 the size of my Dyson. I liked it but, it lasted under a month.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just picked up the Shark Vertex DuoClean PowerFins, and it is honestly such a win. I was looking for something powerful, and this thing delivers—the suction is incredible and it picks up everything on both my rugs and hard floors in one go. It’s super easy to use, and I love that I don't have to constantly clear hair out of the brush roll. It feels sturdy and well-built, but it's still easy to maneuver around the house. For the price, this is a great vacuum. If you want something that actually gets the job done without spending a fortune, I highly recommend it!
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Really Like!!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Shark Vertex Duo Clean Power Fins Upright Vac is easily set up in minutes and I have attached a picture of the quick start guide that is printed on the top inside box top. I was very pleasantly surprised that the vacuum that I received from Shark is rose-gold colored and I find that great. So, the vacuum comes out of the box in several pieces and I had it out of the box, put together, and in use within 10 minutes top. 1. Although I have numerous cordless Shark Vacuums, this is a plug-in model and its cord is very long so as to accommodate the user for quite a while in an area. I have a large 3 story home so for me this is a necessity. .2. My husband does clean our home and so, he has used it once since we got it a week ago. Interestingly enough, he must have enjoyed his experience with this model because he made a few comments about this new machine, totally unsolicited, which I find very positive. First, he likes where the cord is attached to, the left side on the body of the machine. Therefore, since it is placed in such a way, it does not require a hook to attach it behind while you are vacuuming. Additionally, all the controls such as the on/off and the mode-bare floor, carpeted floor, or area rug on carpet are all on the handle versus on the body of the lift away. This makes control of the machine so easy and accessible; the user does not have to hunt around, it is all right up front. Also, release of the handle so as to put on one of the 3 attachments that was sent with the machine is also right on top of the handle. This makes for one stop control in an easily accessed and seen area. 3. What I am very impressed with is that this machine has lots of suction and pulls dirt and unknow dirt out of the carpet, even though I last used a much older Shark model to vacuum. I really love that like it states, the bristles and rollers are really self-cleaning. Please look at the picture that I took of the bristles. I read that the machine breaks down pet hair, etc. and chops it up and then sucks the remaining debris into the dirt cannister for later disposal into the garbage can. That is a great feature because I have soft bristle Shark models that I have to detach the roller and literally use a scissor to cut off tightly wound human and pet hair and that is not only gross, but time consuming to first remove the roller, clean it, and then figure out how to put it back in and reassemble the compartment that it is housed in. So, in conclusion I agree that this machine is very powerful with very good suction, light so it is easy to push and pull over your floors and sway left and right to easily cover floor space, and these "fins" do seem to keep the bristles attached to the floor surface better which then makes the dirt pick up more efficient. The dirt cannister is large so it need not have to be cleaned out constantly. However, there are 2 places that this cannister opens up-top and bottom. I only thought that there was a bottom release, and the dirt in the bottom part of the cannister easily released into the garbage can, but I noticed that there was a separate chamber up top in the cannister that stuff was not releasing from. I then discovered that there is also a release button on the top of the idrt cannister, too, and once I released that and turned the cannister upside down, that accumulated dirt easily released itself from the cannister. Remmber to login on the Shark website and register your model since there is a 5 year limited warranty, and remember to clean the removable filter and wash it under a faucet, from time to time, as needed so that air flow can be achieved through it and maintain the integrity of the machine.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 4 out of 5 stars
Suction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. Works amazing on my area rugs. Cord is not as long as other models, but the suction makes up for that shortcoming.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum for Dog hair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's really good, it has great suction power and is easy to empty. If you're not curious, take a few minutes to read the manual and learn how to use it correctly. Each accessory makes my life easier, and now I don't need three vacuum cleaners. It's a bit heavy, but it handles quite well.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Powerful. Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The vaccum is very easy to maneuver, the suction is powerful and I do enjoy the cord being longer than my previous Shark. The canister is on the smaller side- I don't mind but it should be mentioned. The motorized nozzle is a helpful addition that works well.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Fabulous vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Shark upright and I love this thing! My first was a deluxe and it was great but this one is SO powerful and cleans my rugs so good! I also have a Dyson and this vacuum is so much better! I’ll never go back to Dyson again or any other vacuum brand. I love the ease of lift away. It makes it so easy to clean stairs and other things.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Very good vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am loving this new vacuum. We have used it several times since we got it last month and it is working great. The suction on this vacuum is very good. It is easy to use and isn't too heavy for me to use. The cord is a very good length. I would recommend this vacuum.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Brilliant. I Love It.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Here’s the thing, I’m not a vacuum guy. In fact, I highly dislike vacuuming. Mostly because I don’t see a whole lot of progress from the time I start to the time I finish. Previously I had to use multiple vacuums to get the job done. One for the stairs, one for the pet hair on the couch, one for hard to reach places. However, this guy changed all of that… well lets be honest, I still hate vacuuming but now it’s a lot more fun, I only have to use one vacuum making it a lot easier, less time consuming, and I can see the progress as I can see the “bag” filling up. Making my efforts not feel like they are in vain. So, lets talk about the technology that goes into this guy for a second. It has DuoClean PowerFins which from the looks of it my previous vacuum had like a single fin that did everything. This guy has several and it sits a lot more low profile to the ground which makes it work A LOT better than my previous vacuum. Like it’s night and day better. It also has a Self-Cleaning Brush roll with Pet Hair Pickup. Honestly, I don’t know enough about vacuums to understand what that means. But I found that my Brush roll never got stuck with stuff and that it picked up all of the pet hair around my house without any issues. One of my favorite features is the Powered Lift-Away feature. Which makes my vacuum cleaner feel like a transformer. Which I think we can all get behind. In other words, before when I was talking about those hard to reach places, that you usually need a second vacuum for. Those are a thing of the past. Because you can remove the actual filter/pod that powers the vacuum so you are left with a stick that can easily go underneath things. You can also just detach that from the base of the vacuum, and you are left with a long wand that you can place attachments on to reach cobwebs, or underneath furniture. You can also just disconnect it from the top, so you have short wand to pick up pet hair on the couch or bed or the stairs or whatever. The versatility and usability of this feature alone makes it worth the price. Because previously if I wanted to get under the furniture, clean up the bed, clean up the hair from the bathroom, or vacuum the stairs I had to go grab the other vacuum. With this guy I just pop off whatever I need and go at it without having to stop which is brilliant. Up next is the Anti-Allergen Complete Seal Technology. It sounds impressive and I think it does a fantastic job. I found no extra dust or allergens escaping the suction or the bag. Even when I was dumping it went straight into the garbage without any troubles. Next is the LED Headlights. Not something I thought I needed but boy was I wrong. This guy lights up anything you are vacuuming which is great. Because you can really tell if you vacuumed everything up or not. Especially in dark places such as underneath cabinets or furniture. It has something called Active Glide Technology. So, this vacuum like pulls you along and with the higher settings it pulls you even harder. Kind of like a lawn mower. Which is kind of insane. Which also makes it less work on you when vacuuming. It also has a ball type swivel which makes it easy to get into whichever crevice you need along with the low-profile head. It also comes with a dusting brush, crevice tool, and self-cleaning pet power brush. I used that on my stairs and on my comforter where the dog lays and it worked like a charm. My stairs have never been cleaner, and it took up some stuff that I’ve been trying to get for ages with my pervious vacuum. Suction power is fantastic all around. PROS: - When you turn it on it doesn’t turn on the Powerfins. It only turns on the PowerFins once you angle the vacuum. Which is awesome. So, if I need to move something I can just place the vacuum in the upright position, it turns off the sucking power, I move the object and then go back to the vacuum, and when I put it back down it immediately starts sucking again and goes to work. - Speaking of the Powerfins. There is an LED light on the bottom right that lights up green when rotating correctly, red when it is stuck or has something making it stick, or flashes red when it is overheating. Which I also like a lot because I’m a control freak and knowing that everything is working as intended makes me a happy man indeed. - The transformerness of it makes me feel like I’m using an adult lego. You can take off the “bag” and empty it either from the top or the bottom. You can also see when it is full. You can have a “short” or “long” wand to reach different places. You can detach the powered motor to walk around with the different wands to get to places. You can also detach it and then you have the vacuum on a short stick to go under places. It also comes with three attachments which means you can use this vacuum for EVERYTHING. Which I love. One tool to do all jobs. - It actually pulls you along. Literally. - It isn’t nearly as loud as my previous vacuum. - It works WAYYYY better than my previous vacuum. I got nearly a full Dillons/King Soopers bag of dust, pet hair, etc. from a single vacuum. That I guess was just laying there with my old vacuum. My house has never felt cleaner. This thing is powerful and takes no prisoners. - I like that I can see into the bag and see how much stuff it is picking up. - It’s lightweight. - LED’s allow me to see what I am vacuuming a lot better. - Aesthetically I think it looks great. I’m a dude and rose gold usually isn’t my jam. But it does look freaking good on this device. - Literally everything about it. It’s a fantastic vacuum that makes vacuuming a lot less terrible. I almost look forward to doing it again. Almost. CONS: - I would love the cord to be like another foot longer. Maybe two. But that will vary from person to person and environment to environment. I’m just lazy and don’t like to move to different outlets. - Sometimes when I was vacuuming a carpet that is not attached to the floor the roll LED would go red so I would have power off the vacuum and then power it back on for it to start rolling again. - The shape of the handle could be a bit more ergonomic/comfortable. As I feel like it isn’t balanced super well which makes me have to use my muscles to get it where I want more than I feel like I should. I don’t think that made sense. So like, if something is unbalanced it requires more strength to get it into the correct place. Compared to if it were better balanced it would require less strength. Due to the handle shape I feel like I am losing strength based on the place it puts my hand. CONCLUSION: Look, I don’t like vacuuming. This guy makes me actually want to vacuum. Which is quite the statement. As I can see the progress that I make by seeing all the dust and debris of my house go into the bag. The bag is also detachable which means I don’t have to buy bags. It also feels like a transformer and I can use one vacuum to do everything instead of two vacuums. It works way better than my previous vacuum and my house feels way cleaner. I highly recommend it.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Excellent Vacuum - Versatile & Maneuverable
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have been using the Shark Vertex Duo Clean Engage Upright Vacuum with Powered Lift-away for several days now and have been extremely impressed with how well it cleans and how easy it is to empty. The suction of this vacuum seems to be extremely powerful and it works well on both carpet as well as hardwood flooring. We live in a fairly large home and so we also appreciated the length of the power cord as it reduces the number of times you need to plug the vacuum into an alternative outlet. As an engineer myself, I would have to say that I was impressed with the build quality of this vacuum. It feels like it was engineered to last which is something I look for in products. My wife on the other hand really liked the fact that this vacuum came in Rose Gold. She said it is the first vacuum she thought was pretty. The vacuum is also extremely versatile and maneuverable. The designers considered the tight spaces you sometimes need to vacuum, such as under tables. The lift away feature makes it also easy to use while vacuuming the stairs, something that many upright vacuum cleaners do not excel at. This is a great feature as it really means that this is the one vacuum that can do it all in our home. In our home we also have two teenagers, a dog and two cats. As such, we're a good proving ground for vacuum cleaners. This one has really stepped up to the challenge and cleans up well after the kids and our pets. If you're looking for a powerful vacuum cleaner that is well made and can keep up with a large home with children and pets then look no further! Note - BestBuy.com Tech Insider Review - Reviewers in this invitation-only program are provided products for the purpose of writing honest, unbiased reviews
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Works Great, Slightly Heavy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum works really well and does a great job cleaning. It is a little heavy, but the power and results make up for it.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
This Shark is a Work of Art!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before this vacuum came into my life, cleaning was a chore. It was a tedious, joyless task. But then, I met the Shark—and it was love at first sight. Let's start with the obvious: the rose gold finish. I mean, seriously. This isn't just a cleaning appliance; it's a piece of pure art. It sits in the corner of my living room and I don't feel the need to hide it away. It's a statement piece, a shiny beacon of hope in a world of boring gray and black plastic vacuums. But don't let its stunning good looks fool you. This Shark is an absolute beast. It’s got all the power you could ever need, gliding effortlessly across my floors, transitioning from hardwood to carpet without a single stutter. It grabs every bit of dust, pet hair, and crumb I throw at it, proving that beauty and brains can coexist. This is the first vacuum that has truly done everything I needed it to do, and honestly, a few things I didn't even know I needed. If you’re looking for a vacuum that will not only get the job done but also make you feel like you've upgraded your entire life, this is it. It’s not just a vacuum; it’s an experience.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Clean in jiffy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good suction , cleans thoroughly, little heavy though,
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Powerful and easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Shark Vertex has incredible suction and picks up everything in one pass. I love the Powered Lift-Away for cleaning under furniture and the self-cleaning brushroll saves so much time. Works great on both carpet and hard floors, and the rose gold design looks sharp. Best vacuum I’ve owned — highly recommend!
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Excellent Power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned 3 Shark vacuums before this one, all of them being excellent products. This Vertex DuoClean is a true upgrade. The suction power is fantastic. I have laminate, tile and area rugs in my house. I love that with a slide of the switch on the handle, I can go from one surface to another. It sucks up cat litter, sand and fur with ease. The dual brushes help it catch everything on floor without having to repeatedly go over the same spots. To make it even better is the Power Brush attachment for getting the fur off my furniture. My favorite features are the Self Cleaning Brush Roll ( I have long hair), Lift-Away canister to vacuum under furniture, motorized Power Brush attachment ( I have 3 cats) and longer power cord than my others. I have loved all of my Shark vacuums. The sealed dust cup and ease of emptying, the nonstop suction, ease of cleaning out a blockage with the detachable components, always able to find replacement parts when needed and great reliability. I chose to replace my older model with eh Vertex because I wanted these new features, the older one still works great after 13 years. I highly recommend this vacuum!!
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Good vaccuum for dog hair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using this vacuum for a few weeks now with a dog that sheds constantly, and it’s held up well. It picks up dog hair from both carpet and hard floors without needing multiple passes, and the suction is strong enough to get hair out of rugs and corners. It’s easy to maneuver and not overly loud, which is a plus. While it’s not perfect, it does a solid job for everyday cleaning and is definitely a good option for pet owners.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 4 out of 5 stars
Great Vacuum w/ minor inconveniences
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum cleaner has great suction and 3 different suction levels. The powered lift away is also extremely convenient for cleaning under beds. You don't need to disassemble lots of parts to use the crevice tool. I don't vacuum weekly but I've had it for 3 years. The only issues are: the canister can't stand on its own when removed from the base (it tends to fall over and get pulled by the suction tube) and the dust bin has an odd concave shape. When you empty the dustbin all the fine dust gets stuck due to the weird shape and you have to manually clean it out. You also can't really fit your hand inside so you need a long brush. Besides those minor issues, it was definitely worth the purchase.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
The BEST vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing vacuum has good suction and durability It does a great job at cleaning
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend



















