Customer Ratings & Reviews

Great suction, the adjustable setting doesn't rip up my carpet anymore.

FINALLY upgraded our vacuum cleaner. After several months of research and price comparison I finally decided on this shark. Love it! My only issues is, it's kinda heavy and seems to want to "go" on it's own, almost like a lawnmower that goes on it's own, so I have to hold it back. But I figure I need to work my muscles more anyways. Also, it doesn't leave vacuum lines. Weird, but I kinda like the vacuum lines. Says to me the floor was vacuumed. Other than that, I really like this vacuum.

This thing is amazing. I've never had a thing for vacuums but I do now. We have all tile floors, and I had stopped even thinking of vacuuming until I was interviewing a potential cleaning lady. She asked if I had a vacuum--I didn't even know if I did or not, that's how long it's been since I've used one with all tile--she said her process is to vacuum really well and then mop. She recommended Shark vacuums. I started looking at Sharks to find one she could use when she came to clean my house. Then I started thinking--hmmm--for what she would charge, and with as easy as her routine sounded, I could do it myself. So with my saved cleaning money of the future, I bought this vacuum, and as my title says, okay, WOW. This thing is awesome. Assembly was super easy, and if the instructions look a little confusing, there are You Tube videos you can watch. vacuumed the whole house and was stunned at the dust and chunks. It's somewhat heavy but I didn't find that a problem--it's very maneuverable. Just now, I used the detached canister and wand and cleaned in the office, and not only wow, but big wow! Lots of dust hiding in there. Don't try to use it on throw rugs because it instantly inhales them, but now I'm wondering why I have so many throw rugs anyway. All this to say--100% happy, 100% impressed, 100% looking forward to cleaning my house (when have I ever said that!!).

This one is by far the best I've had!! I have 3 Shark vacuums and this one is amazing. Granted I still use all of them for different areas and purposes but this one is #1 best around. Out of the box i love the rose gold color! and it was super simple to put together. It came with 3 attachments/accessories but didn't come with an accessory bag - which my other 2 did. Not a huge deal because i can put them in and consolidate bags. I love the Pet Power Brush for the stairs as I have a long haired cat who loves to lay on the steps. Amazing how much hair my smaller Shark missed that this one picked up. I'm thinking the power fins really help pick up the pet hair!! So, the power is amazing and you really don't realize the dust in the carpeted areas until you use a Shark vacuum! I've attached pictures of all the cat hair and some of my longer hair, that I picked up with this one just from the downstairs area. Yes I know it looks gross but trust me I vacuum every week!! The 3 different pile settings on the handle are super easy to switch while in use. I can go from high pile in the family room to tile in the kitchen area with a little push of the button. I love having the power button on the handle too. There is a light on the brushroller that is green when all is good and turns red if it gets blocked or the pile is too high for the setting. It isn't a really loud vacuum either compares to my old Hoover. The cord length is good but in my opinion it can never be long enough! There are 3 filters that need attention and the Hepa filter only needs to be cleaned 1x a year - with regular use I am guessing. The other filters say to clean monthly but again it depends on usage. I like to keep mine clean and wash every few weeks just to keep dusty odors gone. I also wipe the whole canister area after every use with a wet paper towel. I love that the cannister has an opening at the bottom and the top so you are able to push the hair/fur out that sometimes gets stuck towards the top. Being able to release the wands and lift-away cannister with a little push of the button is really convenient as well. Trust me - this is one amazing vacuum and you won't be sorry!!

This 2002 shark duo clean liftoff with no tangle PowerFins vac is awesome. Dry cat food and cat litter just disappear. The front roll grabs it and it’s gone. I had tried another new upright but was not satisfied. If the vac cannot keep up with three kitties then I don’t want it. Due to some health issues I tried to stay with a lightweight one but did not work. So I’m putting up with a bit of weight to get a machine that really does the job. And the cord length is fantastic. This vac is definitely worth a try. The duo clean and liftoff and long cord are just great. Also putting up with not having rewind which I really wanted. But this vac is worth it. I managed to see a sale at Best Buy after Christmas and grabbed one. But it works so well you won’t be disappointed at regular price. Go for it! And it practically pulls itself when you push it.

Love this vacuum! My old hoover died in the middle of a move-in cleaning. I picked up the vertex and went over rooms I already did with the hoover and the vertex picked up A LOT more dirt. I feel comfortable knowing how much it sucks out of the carpet. The product itself is 5/5. Easy to maintain and operate. Not terribly loud. It almost self-propels to an extent, the thing just moves so easily. The only bad part of my purchase experience with this was Best Buy's online customer service. My local Best Buy had it in stock. I tried to price match with the South American river retailer (which would arrive 5 days later but I needed a vacuum ASAP), I spent 30 minutes on a chat for them to tell me the price match was eligible but I had to buy at full price, then submit a separate partial refund request. Ridiculously tedious. Ended up buying both and returning one to get the price I wanted.

We have an older shark vaccum and its been showing its age. The hose has split and we have noticed that its suction just wasnt that great. We made repairs but still decided it was time to start looking for another vaccum. I will admit I have never been sold by the shark brand and in search of a new vacum started looking elsewhere. I kept running across this vaccum in my research and ultimately decided to give it a shot. I first vaccumed a 50 sf area with my old shark and it pulled up a decent amount of dirt etc. I vaccumed this area 5 times! I then vacummed the same area with this vaccum and was shocked. It pulled more dirt then the 1st 5 attempts with my old vaccum. It was a pleasant surprise and disgusting at the same time. I cant say this is the best vaccum on the planet but it is true this vaccum sucks in a good way. After the test I decided to keep it. It is a little heavy but not too heavy and it has worked better than any other vaccums on hardwood that i have tried. Usually vaccums just sling debris around. This sucks it right up. So far so good and my wife approved so hence the 5 star. Yes it is pricey but you get what you pay for.

Absolutely love this vacuum has the best suction of any vacuum I've owned in my life I love the fact that it detaches and the beater brush can be used separate kinda like a canister vacuum cleaner love love love this vacuum I've owned two and still think they're the best

Really like this vacuum. Has great suction and it is the 1st vacuum I've ever had cleans where the floor and baseboard meet. It was easy to assemble and I am especially fond of the extra attachments it comes with making it easier to clean hard to reach places and furniture.

We switched to this machine from our Dyson canister. For a more reasonable price, it picks up better, holds more before requiring emptying the container, and is easier to maneuver. Time will tell whether it continues for as long as the Dyson (the suction on that is still good, but the beater brush broke and cannot be replaced), but for now, it's excellent.

The vacuum has a strong suction, and can take on both large to fine, and even microscopic particles such as allergens. It does come with a Hepa Filter, and two additional larger porous filter stages. Your arm doesn't get worn out from the repetitive motions. Making a turn is very easy. The attachments are very useful for small crevices, cleaning your car, between car seats, and under chairs. I can fully detach the hose, and reach in high areas. It has features that are easy to use, such as emptying your bin, or changing your filter. I have tried this on hardwood, and it works very well.

Hey Best Buy - can I give this vacuum 10 stars? I originally purchased the Dyson Animal 2 but after assembling it and trying it out I had to return it. I did an exchange for this Shark and the Shark WAY outperforms the Animal 2. Why is that? 1) The vacuum is way easier to assemble 2) The parts are sturdy unlike the Dyson where the parts felt like cheap plastic 3) The suction power on the Shark is fantastic. The Dyson Animal 2 has too much suction. When vacuuming carpet the Dyson would pull the carpet up and stop the roller blades. I vacuumed a carpet with the new Shark after vacuuming the Dyson and the Shark pulled up and additional canister of dog hair and dust. 4) The Shark is PHENOMENAL at pulling up dust and dog dander - even out of sofas. 5) The front of the Shark is low enough to get under cabinet doors. 6) The Shark as 4 different ways to use the vacuum between body / canister / handle, etc. Dyson ball can't get under a bed so you need the cordless Dyson to do that. This means you need 1 Shark to 2 Dyson units. 7) Power buttons and floor adjuster are on the handle. This means no bending over to adjust the height of the vacuum. 8) The attachment that has the roller as well is fantastic on furniture. Love, love love this Shark. Very happy customer.

We decided it was time to replace a 15 year old Kirby because it was so heavy and it couldn’t get under the bed and was back-breaking to do the stairs. I bought this vacuum and used only two days after using the Kirby. The results were eye popping! I filled up the debris container of what looked like piles of dust upstairs! I emptied the container and did the downstairs and I filled up the container again! I’ve been vacuuming every couple of days now and finally the amount of dust ball stuff is dwindling down. I have dust and dog allergies so to have all that dust in our floors was definitely doing me harm. My allergies have improved since getting this vacuum! It is so versatile and powerful we just love it. The best vac we have ever owned!

It's been 2 years since I bought this vacuum and it been very good so far. My wife has a small dog, and it vacuum up the fur good. Vacuuming carpet and hard floor is also very good. Vacuum suction is pretty strong as it feels like a workout on my arm sometimes. Everything is easy to use on this vacuum. Its been very good in the last 2 years and hopefully it'll last a long time.

Love love love this vacuum, cute design and color and most importantly it’s got a powerful suction. Only complaint that I have is pet hair gets built up in the front roller and you have to take the roller off and clean it out often.

I have been using the Shark Vertex DuoClean PowerFin Upright Vacuum for a few weeks now and I am extremely impressed with its performance. It was easy to assemble, just wish that the pictures in the booklet were in color and specific to the model instead of being generic The powerful suction combined with DuoClean technology makes it effective on both carpets and hard floors. The Powered Lift-Away feature allows me to clean hard-to-reach areas, couch , dog beds very easy. The self-cleaning brush roll is a game changer, saves me a lot of time and hassle. The vacuum is not featherweight but easy to maneuver, making it comfortable to use for extended cleaning sessions. The rose gold color adds a bit of style, if that matters. The best part, got a good deal from BestBuy during the holiday season. Overall, I highly recommend this Vacuum.

I like the suction power of this vacuum. It picks up everything. It also has a lot of added attachments which is a plus! I just wished it weighed a little less. but that's understandable considering all it has to offer.

I bought this vacuum to replace my old, lightweight vacuum. I needed something with power that could easily clean a hardwood floor, as well as different types of rugs. I never owned a Shark, so I was a bit apprehensive if this would do that job. Needless, to say the first time I used the vacuum I was pleasantly surprised. Clean-up was a breeze, and the high-traffic rug that was difficult for my old vacuum to clean was clean! The instructions to set-up were simple as well. It didn't take anytime to put all the pieces together and I was up and running. The price point was very reasonable as well. One thing to keep in mind, in this this is a bit heftier as far as weight. If you're looking for something super lightweight, this vacuum my not be for you. Otherwise I recommend.

I recently purchased this vacuum, and it has completely exceeded my expectations! From the moment I unboxed it, I could tell it was built to last. The suction power is incredible, easily picking up dirt, pet hair, and dust from both carpet and hard floors. I was genuinely surprised at how much debris it pulls out of areas I thought were clean! The different attachments are also super handy for tackling upholstery, stairs, and even the car. Plus, the dustbin is large and easy to empty, which is a huge time-saver. In terms of design, it’s sleek and modern. I love that it’s easy to store and doesn’t take up much space. Overall, this vacuum is a total game-changer, making cleaning so much faster and more efficient. Highly recommend it to anyone looking for a top-tier cleaning tool! In terms of design, it’s sleek and modern. I love that it’s easy to store and doesn’t take up much space. Overall, this vacuum is a total game-changer, making cleaning so much faster and more efficient. Highly recommend it to anyone looking for a top-tier cleaning tool!

Great vacuum. Veey durable as well. East to assemble and use. I dropped it on a flight of stairs and it still works.