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Customer Ratings & Reviews

Your price for this item is $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 95 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the 30" 1.2 Cu. Ft. Built-in Microwave Drawer for its ease of use and appealing appearance. Many customers specifically love the microwave drawer feature and its design. However, some customers have expressed a desire for an improved control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-95 of 95 reviews
  • Rated 5 out of 5 stars

    Great microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for our old one that lasted over 26 yrs, hope this one is as good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this unit many times. It has always functioned great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced an old one that broke

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, everything is good, we love the microwave, it looks good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice unit but a little pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great idea for an island in the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The delivery was on time and product is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    brings value and practical function to a new high

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our home kitchen remodel is much better with this addition.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    no directions or manuals included

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this very expensive microwave and was very disappointed that no installation or direction manual was included. So I now have to find installation information, warranty information as well as an instruction manual. very disappointed. I have not installed it yet so I have zero information on it

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, we are very sorry for the inconvenience this has caused you. Please email us at [email protected] with the model number of the unit so that we can assist with getting the information needed. Sharp

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Broken after 2 uses. Total member but still had huge install fee. Back to see how the warranty works out

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, we really apologize for the inconvenience with your Sharp - 30" 1.2 Cu. Ft. Built-in Microwave Drawer. However, we would love the opportunity to provide you with further assistance and help resolve any concerns you may have. If you could please contact us at [email protected] or call us at 800-237-4277. Thank you for choosing Sharp. Sharp

  • Rated 1 out of 5 stars

    Stopped heating 2 weeks in

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped heating 2 weeks in. Piece of trash microwave.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, please accept our sincerest apologies for the inconveniences caused. Please contact us at [email protected]. Be sure to include your contact details and also the model number, serial number and the manufactured date of the unit. Sharp

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Not quite there yet..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve been living with this microwave for three months now. Everything works as it should and it looks really beautiful and it’s very easy to clean. With that said, I don’t like the touch controls as they are hard to push down and the door often closes while I’m doing it and snapping my finger . 

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, please accept our sincerest apologies for the inconveniences caused. Please contact us at [email protected] and refer to the case number 9524749. Be sure to include your contact details and also the model number, serial number and the manufactured date of the unit. Sharp

  • Rated 5 out of 5 stars

    Replacing a drawer microwave.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering was easy and pickup was the best. The employees that loaded the new microwave were so nice and polite.

    I would recommend this to a friend
  • Cons mentioned:
    Control panel

    Rated 1 out of 5 stars

    Faulty Control Panel and Wiring - Stay Away

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware: control panel stopped working after 18 mo. No help from Sharp. Would stay away. Not worth the money given the huge quality control issues.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      We’re sorry you had a negative experience with one of our products. This isn’t the kind of experience we want our customers to have, and we would like to investigate this issue further. If you could please contact us at [email protected]. Sharp

  • Rated 2 out of 5 stars

    Stopped heating

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was purchased about 18 mos ago. It’s beautiful and had worked well until now. It stopped working unexpectedly and no matter what we do it won’t heat. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, thank you for your question, We would love the opportunity to provide you with further assistance and help resolve any concerns you may have. If you could please contact us at [email protected] or call us at 800-237-4277 Sharp

  • Rated 1 out of 5 stars

    Best BuyDoes Not Honor Their Extended Warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy won’t get me another 30” Sharp Drawer Replacement or the Magnetron to fix under their extended warranty that I purchased. Been waiting since May 2021.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, please accept our sincere apologies for the inconvenienced caused. Kindly reach out to us at [email protected] with reference to case number 9411062 so that we may look into this issue for you. Sharp

  • Rated 1 out of 5 stars

    broke after 18 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave stopped working shortly after the warranty expired and there are no service providers in my area to work on it.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, please accept our sincerest apologies for the inconvenience caused. If you have not gotten a resolution please contact us at [email protected] and refer to case number 9482554. Be sure to include your contact details and also the model/ serial number and the manufactured date of the unit. Sharp

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